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Staples 12-Sheet Micro-Cut Shredder

Staples 12-Sheet Micro-Cut Shredder

Item: 356139    Model: SPL-TMC12A

Staples 12-Sheet Micro-Cut Shredder
4.0stars
( 221 reviews)
  • 12-Sheet, Micro-Cut, Professional Shredder, Shreds paper, Credit Cards, CDs/DVDs, and Staples
  • 8 minute continuous run time
  • Shreds 6.56 feet per minute
  • 5.8 gallon wastebasket capacity
See more details
http://www.staples.com/sbd/img/res/ic/ic016-spcbuy.gifSave an extra $20. See DetailsSave an extra $20. See Details12-Sheet, Micro-Cut, Professional Shredder, Shreds paper, Credit Cards, CDs/DVDs, and Staples8 minute continuous run timeShreds 6.56 feet per minute<li>5.8 gallon wastebasket capacity</li>Offer Expires on 04/13/2013Each**While supplies last. May not be valid in combination with other offers. Offer subject to change.12-Sheet, Micro-Cut, Professional Shredder, Shreds paper, Credit Cards, CDs/DVDs, and Staples8 minute continuous run timeShreds 6.56 feet per minute<li>5.8 gallon wastebasket capacity</li>Save $20 when you purchase a new shredder of $99.99 price or higher and trade in your old shredder at any local Staples Store! Bring receipt and old shredder for savingsStaples 12-Sheet Micro-Cut Shredderhttp://s7d5.scene7.com/is/image/Staples/s0446610_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0446610_sc7?$thb$http://www.staples.com/sbd/img/res/ic/ic016-spcbuy.gifhttp://s7d5.scene7.com/is/image/Staples/s0446610/Staples-12-Sheet-Micro-Cut-Shredder/product_356139Staples 12-Sheet Micro-Cut Shredder4.0221
$199.99
Each

Currently Out of Stock.

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Save an extra $20. See Details

Save $20 when you purchase a new shredder of $99.99 price or higher and trade in your old shredder at any local Staples Store! Bring receipt and old shredder for savings

**While supplies last. May not be valid in combination with other offers. Offer subject to change.

Offer Expires on 04/13/2013

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REVIEW SNAPSHOT®

by PowerReviews
Staples 12-Sheet Micro-Cut Shredder
 
4.1

(based on 222 reviews)

Ratings Distribution

  • 5 Stars

     

    (93)

  • 4 Stars

     

    (84)

  • 3 Stars

     

    (22)

  • 2 Stars

     

    (13)

  • 1 Stars

     

    (10)

84%

of respondents would recommend this to a friend.

Pros

  • Easy to use (179)
  • Easy to set up (98)
  • Easy to empty (85)
  • Efficient (80)
  • Adequate bin capacity (78)

Cons

  • Overheats quickly (38)
  • Unreliable (11)
  • Messy (8)
  • Inefficient (7)
  • Noisy (6)

Best Uses

  • Everyday use (87)
  • Confidential documents (82)
  • Everyday shredding (79)
  • Junk mail (63)
  • Occasional shredding (24)
    • Reviewer Profile:
    • Midrange shopper (63), Tech savvy (63), Budget shopper (40), Technically challenged (26), High-end shopper (13)
    • Primary use:
    • Personal (150), Business (64)
    • Was this a gift?:
    • No (113)

Most Liked Positive Review

 

Great home office shredder

If I had to do it all over I would certainly buy this shredder again but I had a few concerns that may be helpful to others. Let me also mention that I previously had...Read complete review

If I had to do it all over I would certainly buy this shredder again but I had a few concerns that may be helpful to others. Let me also mention that I previously had the SPL-TMC10A so the transition to this model SPL-TMC12A was fairly smooth.

First I will list the features I like:
1) Great price for a professional series shredder
2) Took advantage of a trade-in for my old shredder ($25 off)
3) Shreds staples, paper clips, and discs too
4) Good dimensions
5) Fairly stylish looking
6) Quiet
7) Fast
8) Secure
9) This model has bag management

My concerns:
1) Hard to insert the casters without a hammer
2) Power cord much shorter than previous model
3) Previous model was more stylish
4) The bin is smaller than previous model

I noticed the bad reviews pertained to overheating. This model is rated for 8 minutes of continuous use so I wouldn't recommend it for heavy duty shredding over a long duration. It's perfect, however, for everyday shredding of junk mail, small documents, etc.

The casters were hard to install. I used a hammer to insert them. Then I noticed there were two types of casters. The casters intended for the front have wheel locks. The manual mentioned NOTHING about setting up the wheels, etc. It only contained basic operating instructions. I managed to pry out the casters with a screwdriver so I could remount the casters with locks in front.

Someone mentioned the buttons don't light up but this model certainly does. Yours might be defective. The directional buttons have a more comfortable, soft touch compared with my previous model but the power button is a little cheap feeling. Also, the throat is a little narrow (8.7") on this model but certainly handles an 8.5" x 11" sheet of paper. My previous model must have had a 9" throat. The Staples web site was missing some details.

A word to those who shred unopened junk mail: I damaged a shredder in the past due to the mail containing a commemorative souvenir coin!

VS

Most Liked Negative Review

 

Hot (meaning overheats) Product

This "professional" shredder does a few sheets at a time. The unit overheats after 3-4 minutes of non-continuous use and then takes 30-40 minutes to cool down. I should ha...Read complete review

This "professional" shredder does a few sheets at a time. The unit overheats after 3-4 minutes of non-continuous use and then takes 30-40 minutes to cool down. I should have gotten a "professional" brand name product.
My money went to waste.

Reviewed by 222 customers

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Displaying reviews 1-6

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(2 of 2 customers found this review helpful)

 
5.0

So far so good

By Likes to Shred

from Northville, Michigan

About Me Budget Shopper

Verified Buyer

Pros

  • Easy To Set Up
  • Easy to Use
  • Efficient
  • Quality Construction
  • Quiet
  • Reliable

Cons

    Best Uses

    • Everyday Use

    Comments about Staples 12-Sheet Micro-Cut Shredder:

    I have had several shredders in the past 5 years and this one is quiet, easy to unjam, shreds many sizes of paper - even the receipts w/very little of effort. I see this one to be around for a long time.

    • Primary use:
    • Personal
    • Was this a gift?:
    • No

    Comment on this review(earn points)

    (2 of 2 customers found this review helpful)

     
    2.0

    when it works it works great.

    By Melissa

    from Henderson , NV

    About Me Budget Shopper

    Verified Buyer

    Pros

    • Easy To Set Up
    • Easy to Use
    • Efficient
    • Quality Construction

    Cons

    • Unreliable

    Best Uses

    • Everyday Use

    Comments about Staples 12-Sheet Micro-Cut Shredder:

    The child proof lock-ouy key is junk. It worked when it wanted to,had to put
    a toothpick in the key to get it to stay on. Returned it for the larger shredder.

    • Primary use:
    • Personal
    • Was this a gift?:
    • No

    Comment on this review(earn points)

    (2 of 2 customers found this review helpful)

     
    1.0

    Hot (meaning overheats) Product

    By Jim the lost customer

    from Silver Spring, MD

    About Me Midrange Shopper

    Verified Buyer

    Pros

    • Easy To Set Up
    • Easy to Use

    Cons

    • Heats up after minor use
    • Not worth the cost
    • Small capacity
    • Unreliable

    Best Uses

    • Door stop

    Comments about Staples 12-Sheet Micro-Cut Shredder:

    This "professional" shredder does a few sheets at a time. The unit overheats after 3-4 minutes of non-continuous use and then takes 30-40 minutes to cool down. I should have gotten a "professional" brand name product.
    My money went to waste.

    • Primary use:
    • Personal
    • Was this a gift?:
    • No

    Comment on this review(earn points)

    (1 of 1 customers found this review helpful)

     
    4.0

    Very Powerful

    By Shredy Bob

    from Boston, MA

    About Me Budget Shopper

    Verified Buyer

    Pros

    • Easy to Use
    • Efficient
    • Quality Construction
    • Reliable

    Cons

    • Over Heat Sometimes

    Best Uses

      Comments about Staples 12-Sheet Micro-Cut Shredder:

      this machine is good and reliable. The only thing kind of bothering me is when it over heat, the temperature takes a long time to drop. Maybe because there is no circulation air flow inside.

      Comment on this review(earn points)

      (1 of 1 customers found this review helpful)

       
      3.0

      Heats Up Too Quickly

      By JR

      from Manchester NH

      About Me Midrange Shopper

      Verified Buyer

      Pros

      • Easy To Set Up
      • Easy to Use

      Cons

      • Heats up too fast
      • Inefficient
      • Takes forever to cool off

      Best Uses

      • Not for heavy use

      Comments about Staples 12-Sheet Micro-Cut Shredder:

      Too much money for a machine that overheats quickly and then takes forever to cool down before you can restart it.

      • Primary use:
      • Personal
      • Was this a gift?:
      • No

      Comment on this review(earn points)

      (1 of 1 customers found this review helpful)

       
      1.0

      Piece of [*]

      By ariznc

      from Melbourne, Fl

      About Me Midrange Shopper

      Pros

      • Easy To Set Up
      • Easy to Use

      Cons

      • Overheats quickly
      • Unreliable

      Best Uses

        Comments about Staples 12-Sheet Micro-Cut Shredder:

        Wish I never purchased this piece of [*]! It is great if you are shredding a couple of pieces of paper a day. However, if you have a lot to shred, after 8 minutes, you have to wait for 40 minutes for it to cool down. Then you get to shred 4 or 5 more pieces and you wait again. Do NOT BUY A STAPLE SHREDDER. I own a Fellowes shredder that I purchased in 1996 and it still works great buy I left it for my Mother and now I own this piece of[*]. My Fellowes unit can shred for hours on end, literally.

        • Was this a gift?:
        • No

        Comment on this review(earn points)

        Displaying reviews 1-6

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        Do you have questions about this product?(earn points for answers!)

        get answers from real customers and in-house experts with AnswerBox.

        9 Questions | 11 Answers
        Displaying questions 1-9
        • Q:

          Where can I get a replacement lock out key?
          Asked on 3/31/2013 by ccabler

          1 answer

          • CUSTOMER CARE

            A:

            For assistance with this shredder, please contact our support team directly. A representative can be reached by dialing 1-800-425-0049.

            Answered on 4/2/2013 by Liz C from Staples
        • Q:

          How do I attach the casters? Pushing doesn't seem to work.
          Asked on 2/26/2013 by Confused

          1 answer

          • A:

            Turn the shredder upside down. Place the casters in each of the four holes. Hit each one sharply with the palm of your hand. They should snap into place.

            Answered on 2/26/2013 by Community Answer from None
        • Q:

          What is the exact model/part number and description for the replacement shredder bags that fit this shredder and that come in a box that fits in the bottom of the shredder (and fits in the dispenser with the red "wings")??
          Asked on 1/3/2013 by Anonymous

          1 answer

          • A:

            There isn't a specific model that goes with this shredder. Staples only provides replacement bags for the Staples Professional Series shredders. For this one, you can use any shredder bag that fits a 5.8 gallon shredder.

            Answered on 1/3/2013 by Community Answer from None
        • Q:

          Why do I have to push the "on" button 4-6 times and push the key in and out twice to turn the shredder on?
          Asked on 8/20/2012 by DogAtStaples

          2 answers

          • CUSTOMER CARE

            A:

            I received your inquiry through the Question and Answer Feature of Staples.com and wanted to respond to you directly. Because your inquiry is specific in nature it would be best resolved by a member of our customer service team. They will be glad to help with your question. You may contact them at http://www.staples.com/sbd/content/help/contact/index.html or by phone at 1-800-3STAPLE (1-800-378-2753).

            Answered on 8/22/2012 by Linda from Staples
          • A:

            That is not normal operating procedure for this shredder. It sounds like something is wrong with the shredder and it needs to be fixed or replaced.

            Answered on 8/22/2012 by Community Answer from None
        • Q:

          Why is it so easy to over heat?
          Asked on 7/24/2012 by gwest830

          1 answer

          • A:

            Used according to the instructions you should not be having issues with overheating. If you feel your unit is defective you can contact customer service at (800) 333-3330 for more assistance.

            Answered on 7/25/2012 by Community Answer from None
        • Q:

          Does this model have a safety feature if you have small children in your home? Thanks!!
          Asked on 4/23/2012 by Anonymous from Des Moines, IA

          1 answer

          • A:

            The Staples 12-sheet Micro-Cut shredder does have a safety feature that would protect young children called the lockout key. The lockout key disables the blade when not in use.

            Answered on 4/24/2012 by Community Answer from None
        • Q:

          What are the dimensions of this product, as well as the dimensions of the other Staples Micro-Cut Shredders? The dimensions are not included under the product detailed specifications.

          Thanks.
          Asked on 2/20/2012 by Anonymous

          2 answers

          • CUSTOMER CARE

            A:

            The dimensions of this shredder are: (H x W x D): 22.50"H x 16.34"W x 11.81"D
            For the item #356071, 16-Sheet Micro-Cut Shredder, dimensions are: 26.0"H x 16.34"W x 11.81"D
            For the item #740130, 10-Sheet Micro-Cut Shredder, dimensions are: 22.5"H x 16.34"W x 11.81"D
            For the item #813797, 18-Sheet Micro-Cut Shredder, dimensions are: 25.91"H x 13.98"W x 17.56"D
            Please note that when you click on the please then click on the Product Details tab and if you scroll down you will see in the list of information the dimensions.

            Answered on 2/24/2012 by Laura B from Stapels
          • A:

            The dimensions are : (H x W x D): 22.50"H x 16.34"W x 11.81"D. The other shredders vary in size and the dimensions are shown on the product tab on the website.

            Answered on 2/27/2012 by Community Answer from None
        • Q:

          My shredder did not come with any operating manual of any type..is an OP manual available on line?? Do I need to register the product for warranty coverage? The only items in the box was the shredder and a bag with the key and 4 wheels. I called the 866 # listed on the shredder but gave up after over half an hour on hold/music.
          I bought model SPL-TMC12A. Thanks for your help.
          Asked on 1/27/2012 by John from Columbus, OH

          1 answer

          • CUSTOMER CARE

            A:

            Unfortunately, a product manual cannot be printed from our website for this model. For assistance obtaining another copy, please contact our product support team by dialing 1-800-425-0049. We would be happy to further assist you.

            Answered on 2/14/2012 by Liz C from Staples
        • Q:

          How do you empty this shredder? Do you pull out the basket or do you have to lift the top off?

          The ad says there is a $30 credit for recycling. What do I have to do to receive this $30?
          Asked on 1/15/2012 by Anonymous

          1 answer

          • A:

            You empty the shredder by opening the front door and pulling out the bin. For the $30 recycling credit I just brought my old unit into the store and they accepted it and credited me at checkout.

            Answered on 2/8/2012 by tack from NJ
        Displaying questions 1-9

        Do you have a question about this product? 

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