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Staples 24-Sheet Cross-Cut Shredder

Staples 24-Sheet Cross-Cut Shredder

Item: 356072    Model: SPL-TXC24A

Staples 24-Sheet Cross-Cut Shredder
4.0stars
( 204 reviews)
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  • 20-minute continuous runtime
  • Shreds 6.56 feet per minute
  • 8-gallon pullout bin
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  • Special Financing Available  Learn More
  • In Stock Online
  • Expected Delivery:1 - 7 Business Days
  • Check in Store Availability
20-minute continuous runtimeShreds 6.56 feet per minute8-gallon pullout binEach20-minute continuous runtimeShreds 6.56 feet per minute8-gallon pullout binStaples 24-Sheet Cross-Cut Shredder299.99USDhttp://www.staples-3p.com/s7/is/image/Staples/s0453161_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0453161_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0453161/Staples-24-Sheet-Cross-Cut-Shredder/product_356072
Price:
$299.99
Each

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REVIEW SNAPSHOT®

by PowerReviews
Staples 24-Sheet Cross-Cut Shredder
 
4.2

(based on 204 reviews)

Ratings Distribution

  • 5 Stars

     

    (108)

  • 4 Stars

     

    (67)

  • 3 Stars

     

    (11)

  • 2 Stars

     

    (7)

  • 1 Stars

     

    (11)

86%

of respondents would recommend this to a friend.

Pros

  • Easy to use (121)
  • Easy to empty (81)
  • Doesn't jam (77)
  • Shreds quickly (77)
  • Adequate bin capacity (74)

Cons

  • Small bin capacity (13)
  • Noisy (12)
  • Messy (9)
  • Overheats quickly (5)
  • Lacks power (4)

Best Uses

  • Confidential documents (87)
  • Everyday shredding (83)
  • Junk mail (62)
  • Everyday use (33)
  • Non paper items (26)
    • Reviewer Profile:
    • Tech savvy (68), Technically challenged (27), Midrange shopper (26), Budget shopper (12), Gearhead (9)
    • Primary use:
    • Business (86), Personal (67)
    • Was this a gift?:
    • No (46)

Most Helpful Positive Review

 

Shredder Bags Prevent Turn On (a fix)

Many users have noted that the machine does not seem to turn on with one or two pushes of the "On" button. According to the product support person I called, the...Read complete review

Many users have noted that the machine does not seem to turn on with one or two pushes of the "On" button. According to the product support person I called, the problem is related to how I place the shredder bags into the bin: there is a protruding plastic tab on the removable bin, which allows the machine to run when the removable bin is inserted properly: I understand that the tab is either at back left or front right of the removable bin, depending on whether you have the newer or older version of this model. The plastic tab sticks up above the rim of the removable bin about 1/2 inch - and the shredder bag must wrap over that plastic tab very tightly to allow the machine to operate. I used binder clips on either side of the plastic tab to hold the bag down tightly and this seems to work. Foolish of the makers to not include this crucial info in the instruction guide.

VS

Most Helpful Negative Review

 

Very frustrating, but fixable

I have had a very frustrating time over 3-1/2 months because of the finicky on/off switch. On the advice of another reviewer, I used binder clips on my liner bag....Read complete review

I have had a very frustrating time over 3-1/2 months because of the finicky on/off switch. On the advice of another reviewer, I used binder clips on my liner bag. On the advice of the Staples shredder hotline people I pushed the button VERY slowly. And, I returned my shredder for a completely new one which had the same problem. Yesterday I called the Staples shredder hotline and went through the escalation and FINALLY solved my problem.

The shredder is designed (stupidly, I think) to go to "sleep" after 20 minutes. According to the manual, you need to push the button TWICE to wake it up. This feels very awkward to me. Anyway, the problem with the push button is that often even pushing the button twice would not wake it. Here is the solution: To wake the shredder, you push the button once (normally, no need to push down slowly as I was advised the first time I called). Then you WAIT TWO SECONDS and then push the button again. I have tested this many times over the past 24 hours and it has worked every time.

Once you get the shredder turned on, it works great. I give it two stars because of the quite unintuitive user interface. I shouldn't have to work around stupid user interface quirks and I shouldn't have to have gone through all I went through just to learn the trick.

Reviewed by 204 customers

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(1 of 1 customers found this review helpful)

 
5.0

Excellent Heavy Duty Shredder

By Bart Schairer

from Hammonton NJ

Comments about Staples 24-Sheet Cross-Cut Shredder:

I bought this SPL-TXC24A because my old shredder finally died, a Staples SPL-TXC22A, which this newer model replaces. They are almost operationally identical, and the previous one lasted four years and eleven months to the week. I have no intentions of using the bag of this new model, so I just took out the box from the bottom of the bin and put electrical tape over the 'vent holes' that were beneath the box so that no paper shreds fall out of the bottom.

The SPL-TXC24A will shred 24 sheets of paper at a time, but they just barely fit in the slot and the "Reduce Paper" light comes on. This is not a problem for me, as I am well aware that all paper shredders overstate their capacities, and I expect to be able to regularly operate at 75% of the stated maximum. I have no problem operating without the bags, and I have no problems at all with the On/Off switch as some reviewers have stated. This shredder is quieter than the previous model, which is rather impressive. The cross cut shredding leaves nothing for data thieves to decipher from your papers and the small paper chunks (if you shred, say, 18 sheets at a time, the shreds are compressed into chunks, 18 pieces thick) make for excellent compost or mulch. This is only day two of operations for me with this shredder, but I can speak of the long-term viability of the previous model, the SPL-TXC22A which is nearly identical.

I have not yet had a jam, which was a rather regular occurrence with the previous model. The slot on this model will not allow you to put more paper in than it will shred without jamming – if you can fit it into the slot, it will shred it. The former model's slot allowed you to put too much in which allowed for frequent jams – without this problem on the 24A I expect this shredder to last far beyond five years.

My first shred cession with this shredder was 25 minutes of continuous shredding at about 18 sheets at a time. I had no jams and no overheating shutdowns. While this shredder doesn't have a temperature gauge like the previous model, at 25 minutes it felt warm, but not hot. I lubricated the shredder at this time, as I'm supposed to do that after every 30 minutes of shredding.

The 'Bin Full' light doesn't come on until the bin is 95% full (again, this is without using bags). This is excellent, because if the bin filled any further it would spill paper shreds upon emptying. This fill capacity is accomplished due to the intake slot being further forward on the machine than the previous model so that the shreds don't pile up along the back of the bin, which caused a 'Bin Full' shutdown on the previous model at one-third full capacity.

Therefore…with a 3 year warranty I have little doubt that this shredder will serve me well for many years (the previous model only came with a 1 year warranty). If you need to do significant shredding but don't want to spend $1000.00 on a shredder, I don't think you can do much better than this model. You do get what you pay for, and spending less will not suffice if you plan to do lots of shredding. If you value the privacy of your documents, a shredder that produces 'strips', as opposed to cross-cutting, will not do, as strips leave too much readable data. This shredder will do everything I need it to, quietly and without jamming, and for enough years (many) that the price per year is very low.

Comment on this review(earn points)

 
5.0

Very nice

By Baxter

from Missouri

Verified Buyer

Comments about Staples 24-Sheet Cross-Cut Shredder:

This is a very good paper shredder. A little noisey but shreds very well.

Comment on this review(earn points)

 
4.0

home office shredder

By Dan hammer

from ship, pa

Verified Buyer
This customer has reached Intern level on the Staples.com Leaderboard

Comments about Staples 24-Sheet Cross-Cut Shredder:

overall good for home office use.

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5.0

Durable

By snoowl990

from Phoenix AZ

Verified Buyer
This customer has reached Intern level on the Staples.com Leaderboard

Comments about Staples 24-Sheet Cross-Cut Shredder:

Larger than expected but better than we had. Very easy to use and I like the bag. It is a lot easier to empty. Just pull out the bag

Comment on this review(earn points)

 
5.0

shredder choice

By shredder

from paterson nj

Verified Buyer

Comments about Staples 24-Sheet Cross-Cut Shredder:

excellent choice. works great and keeps paper dust contained as it shreds. would definitely recommend for anyone with large shredding jobs

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