Q: Can this product be used with a voltage converter? Asked on 5/7/2013 by barbie Know the answer? Answer this question 1 answer A: No, you would not use this product with a voltage converter. Answered on 5/9/2013 by Community Answer from None
Q: Can you tell me the size/dimensions of this surge protector? Asked on 9/30/2011 by Anonymous Know the answer? Answer this question 1 answer A: This surge protector is 5 inches high and 1.5 inches thick. Answered on 1/13/2012 by Cara B from Staples
Q: i saw a black model in a staples store but i cant seem to find it online. would i be able to order it over the phone if i had an item number? if so can someone provide the black model's product code? thanx much:) Asked on 4/3/2011 by Anonymous Know the answer? Answer this question 1 answer A: This is pictured as white and gray. I have it listed as black. I contacted your local store and the item number is the same 764392. Answered on 4/11/2011 by Bonnie B from Staples
Q: Does this product protect against brownouts? Asked on 11/2/2010 by Anonymous Know the answer? Answer this question 1 answer A: In the event of a power surge, any surge protector is meant to protect the electronics in your computer. A surge protector passes the electrical current along from the outlet to a number of electrical and electronic devices plugged into the power strip. If the voltage from the outlet surges or spikes -- rises above the accepted level -- the surge protector diverts the extra electricity into the outlet's grounding wire. Answered on 12/28/2010 by Amy from Staples
Q: Ok, so it has two USB charging ports. What is the voltage and milliampere output for those two ports? I don't find the pertinent specs anywhere. My Droid USB transformer has an output of 5.1V at 850mA. My Kindle USB transformer has an output of 4.9v at 850mA. Do I dare plug either of their USB charging cables into the Staples USB charging ports? Asked on 3/4/2010 by Bruce from Monroe, MI Know the answer? Answer this question 3 answers A: Here are the power specifications on the surge protector Continuous Duty Electrical Rating: 15A/125V/1875W • Maximum Energy Dissipation and H-N / H-G / N-G values: 918J / 36,000A • Maximum Spike Current and H-N / H-G value / N-G values: 6,000V / 36,000A(H-N 12,000A) (H-G 12,000A) (N-G 12,000A) • UL Clamping Voltage (3 line): UL 1449 / 800V(L-N) • Response Time: Less than 1 nanosecond • EMI/RFI Noise Filtration: 150K Hz - 100M Hz, Up to 40db Answered on 3/26/2010 by Customer Care from Staples A: FWIW, I have the Sprint EVO & Sony Reader. I have plugged both into this device for charging purposes. And they charge. But to address your Q: I don't know the specs. Answered on 9/28/2010 by Max S from Portland, OR A: I've used it for my HTC Hero smart phone with no ill effects. I would think that all USB chargers are standardized around 5 volts. Both of your devices are designed to be plugged into and, I am guessing, charged by the USB output on your computer, which probably also varies some between models. I have no concern using it for that purpose for any of my devices designed to be charged through a USB connection. Staples technical support might have a final answer but personally I am not worried about it. Answered on 10/12/2010 by Bill from Boone, NC
Q: Will this product work in a 240V outlet (while in another country)? (I have a similar but much bigger one from Thailand that works in 100-240V environments.) Asked on 12/28/2009 by yojimbo from Western Mass. Know the answer? Answer this question 1 answer A: No this is designed to protect devices using 110v only. Answered on 1/15/2010 by Customer Care from Staples
Q: The Green light is on. I bought this two weeks ago but no longeer have the packagine. I thought that I read that if the green light came on that the surge protector was shot. Is that true? If so this one was shot when I GOT IT. Please let me know. Asked on 8/8/2009 by Anonymous Know the answer? Answer this question 5 answers A: Green light indicates all is well. Light not on ...protection not working. Answered on 8/25/2009 by JHB from VA A: I ALSO THREW THE PACKAGE AWAY,AND MY GREEN LIGHT IS ON, IT SEEMS TO BE WORKING BUT I'll GO TO THE STORE TO CHECK ONE OUT Answered on 9/15/2009 by Frank from Long Island A: Generally, when a green light is on it indicates the product is functioning appropriately. However, if you have further questions about this particular product you may contact the manufacturer at 1-800-425-0049. Answered on 10/7/2009 by Sam the Lady from Mesa, AZ A: If you look close, you will see that the word "protected" is under that green light. If the green light is lit, that means your connected equipment is protected which is good. :) Answered on 12/8/2009 by psugrad from Ginter, PA A: Hmm. I never saw a green light on mine either. Answered on 12/22/2009 by snail lady from Manassas, VA
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