Q: What does it mean 1 master, 4 energy saving, 2 surge only. does that mean only 2 plugs have the surge protection? Do all plugs provide the same power? Does the Master do anything different? Asked on 4/9/2010 by josie from Washington, DC Know the answer? Answer this question 1 answer A: When the master is shut off this will automatically shut off on up to 4 peripheral devices (energy saving ports) when the primary device is turned off or goes into stand-by mode. The 2 Surge only are always live. Answered on 4/20/2010 by Customer Care from Staples
Q: i purchased this product, I can only get the two end plug-ins and the Master plug-in to work. The four controlled by the master plug-in will not work. Can you tell me what I am doing wrong? Asked on 12/10/2009 by Anonymous Know the answer? Answer this question 3 answers A: I received your inquiry through the Answer Box feature of Staples.com and wanted to respond to you directly. Because your inquiry is specific in nature it would be best resolved by a member of our customer service team. They will be glad to help with your question. You may contact them online at http://www.staples.com/sbd/content/help/contact/index.html or by phone at 1-800-3STAPLE (1-800-378-2753). Answered on 1/6/2010 by Customer Care from Staples A: Do your remember to turn on the devices each time? When you turn the master device off, all the linked devices turn off because they lose power - some devices shut down completely so that you have to turn them on after you turn on the master device. Answered on 3/9/2010 by Son of Spock from Rego Park, NY A: This surge protector is designed to conserve energy when devices are not in use. To do this whenever the device plugged into the "Master" outlet is shut off, or goes into standby mode, power is cut off to the "Controlled by Master" outlets. One way to use it would be to have a TV plugged into the "Master" outlet and a gaming console, DVD player, and audio receiver plugged into the "Controlled by Master" outlets. When the TV is shut off, power to the other devices is cut to conserve power. Things that need to be on at all times, like a DVR, can be plugged into the "Always On" outlets. Answered on 8/22/2012 by Jason H from Boston
Q: is this strong enough for a microwave? Asked on 11/10/2009 by Anonymous Know the answer? Answer this question 1 answer A: Yes Answered on 11/17/2009 by Customer Care from Staples
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