Q: Does it mean the protection value is gone when the surge light is red? Asked on 3/13/2012 by Anonymous Know the answer? Answer this question 2 answers A: A lit ‘Protected’ green LED indicates surge protection is operating normally (if it is NOT lit, it may mean a substantial surge event has occurred and the surge protector should be replaced). A lit ‘Grounded’ green LED indicates the wall outlet is properly grounded (if it is NOT lit, it means the outlet is not properly grounded and another outlet should be used to ensure full surge protection). When both green LED are lit it indicates normal operation and full surge protection. To place an order for this item, please contact us by dialing 1-800-333-3330. Answered on 3/14/2012 by Liz C from Staples A: No the red light just indicate that there is power to the protector, not the protection is lost. Answered on 3/15/2012 by Community Answer from None
Q: with this type protector, if you have internet service through TV cable,is it possible to connect my TV cable to the cable in connection and use a phone line out to my router that only has phone line in connection? Or does Staples have an adapter that will connect to cable and plug into phone line in? Thank you Asked on 11/3/2011 by Anonymous Know the answer? Answer this question 1 answer A: I received your inquiry through the Question and Answer Feature of Staples.com and wanted to respond to you directly. Because your inquiry is specific in nature it would be best resolved by a member of our Technology team. They will be glad to help with your question. You may contact them by phone at 877-209-7282. Thank you for your inquiry. Answered on 11/7/2011 by Christina.M from Staples
Q: What are the dimensions - width, length, height? Asked on 11/1/2011 by Ron from NJ Know the answer? Answer this question 1 answer A: The dimensions of this Surge Protector are as follows: Length: 11.80 (inches) Width..: 2.95 (inches) Height: 1.45 (inches) Answered on 11/4/2011 by Laura B from Staples
Q: Is the plug able to fit flat behind cubicles? Asked on 9/22/2011 by Anonymous Know the answer? Answer this question 1 answer A: This item has a 45-degree plug so it should fit behind a cubicle. Answered on 9/26/2011 by Dawn B from Staples
Q: Regarding the dataline. Does that work for the network cable in a networked system? Asked on 1/26/2011 by Anonymous from Indiana Know the answer? Answer this question 2 answers A: The Dataline works for phones, modems, fax, or DSL. Answered on 2/3/2011 by Megan from Staples A: No, it is for phone lines only. Answered on 6/13/2011 by Tony bear from Nashville, TN
Q: Does this surge protector have mounting holes on the back so you can mount it under a desk or on a wall? I looked at this product at the store and it does not say anything about mounting on the package and of course it is in a hard plastic wrap so you can not open it up to look. Asked on 7/23/2010 by Anonymous Know the answer? Answer this question 1 answer A: No, there are no screw-holes or other such mounting features molded into the back/base of the surge to mount it to the wall. We do have three other models within our Staples-brand surge assortment that do have the holes in the back for mounting. They are item 764393 (6-outlet basic surge), item 828739 (5-outlet "squid" Surge), and item 764402 (Staples 12 outlet A/V Surge). Answered on 8/30/2010 by Customer Care from Staples
Q: Does the on/off switch light up red? Asked on 5/3/2010 by Anonymous Know the answer? Answer this question 1 answer A: Yes, you will be able to tell when the switch is on. Answered on 5/12/2010 by Customer Care from Staples
Q: I NEED TO KNOW IF YOU CAN USE FOR 2 SEPERATE TEL NO#S Asked on 10/9/2009 by Anonymous Know the answer? Answer this question 2 answers A: This can protect up to three separate lines. Answered on 10/27/2009 by Customer Care from Staples A: If the two numbers are routed through the same line, yes. Running two phone numbers through a single line is determined by the number of connections in the wall, not the phone line itself. If you already have a two-line service through your provider, this will work fine. Answered on 11/3/2009 by cyrano333 from Hot Springs
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