Q: is there an online manual? Asked on 12/1/2011 by eliza Know the answer? Answer this question 1 answer A: I apologize, we do not have an online manual available. For assistance, please call us at 1-800-333-3330. Answered on 12/16/2011 by Dawn B from Staples
Q: IS THIS SHREDDER ELECTRIC? OR DOES THIS RUN ON BATTERIES? Asked on 11/28/2011 by CINDY from ORLANDO,FLA Know the answer? Answer this question 1 answer A: The Staples 8 Sheet Cross-Cut Shredder is an electric shredder. Answered on 12/14/2011 by Cara B from Staples
Q: Is this product made in the USA? And if not do you have a shredder that is made in the USA? Asked on 11/9/2011 by Anonymous Know the answer? Answer this question 1 answer A: This product is manufactured in China. Because your inquiry is specific in nature it would be best resolved by a member of our Staples Brand Support team. They will be glad to help with your question. You may contact them by phone at 800-425-0049. Answered on 11/14/2011 by Christina.M from Staples
Q: What does cross-cut mean? Asked on 10/22/2011 by Angie from Macon, GA Know the answer? Answer this question 1 answer A: Cross-Cut means the paper is cut in diagonal strips. Answered on 11/1/2011 by Cara B from Staples
Q: When I began using the shredder it would shred for about 35 min. The next time it shredded for at least 25 min without stopping. I read on the web that it last only 2 min. Should I not let it run 25 - 35 min. I am afraid it might stop working if I don't give it some cool down time. Linda Asked on 5/20/2011 by Anonymous from New York, N.Y> Know the answer? Answer this question 1 answer A: The recommended run time of this product is 2 minutes with a 30 minute cool down period. It is recommended to allow this product to run longer than the 2 minute run time, as it could cause your shredder to overheat. Answered on 5/24/2011 by Liz C from Staples
Q: Red light on top stated overheating comes on after about 2 minutes of shredding and then stays on for about 7-10 minutes before going off. How can I cure this problem Asked on 5/16/2011 by Ken the busdriver from Bethlehem, Pa Know the answer? Answer this question 1 answer A: As per the specifications, this shredder has a 2 minute continuous run time before needing 30 minutes of cool down time. As per the manual, you should allow this time to pass before begin shredding again in order to extend the life of your shredder. If you require a shredder with a longer run time and a shorter cool down period, you may be interested in item 612698 Swingline™ / GBC® SC170 12-Sheet Strip-Cut Shredder. This shredder has a 15 minute run time with a 20 minute cool down time. Item 707204 Staples® 24-Sheet Cross-Cut Shredder will run continuously for 26 minutes, but then it will require 60 minutes of cool down time. Answered on 5/19/2011 by Renee L from Staples
Q: My shredder has started to squeak while shredding. Sounds like it needs oiling. Can I? With what? Asked on 5/4/2011 by Nancy the Newbie from Oceanside, CA Know the answer? Answer this question 1 answer A: It is possible to oil your shredder, it is most likely what is causing the squeak. Our shredder oiling options can be found at http://tinyurl.com/3f4qyct. If you would like to talk to someone about technical assistance to confirm that your shredder needs oiling and not repair then please call our Staples Brand Group at 888-736-2141. Answered on 5/9/2011 by Curtis D from Staples
Q: I removed shredder to empty waste basket and now it will not work. Could something be jammed? It worked fine before I emptied it. I don't even get a light indicator that it is on. Asked on 4/20/2011 by Anonymous Know the answer? Answer this question 2 answers A: You need to make sure the shredder part is on the bin tightly or it will not run. Answered on 4/27/2011 by Vickie the accountant from Nekoosa, WI A: IT POSSIBLY MAY BE A SAFETY SWITCH ON THE SHREDDER. TRY COMPLETELY REMOVING THE TOP OF THE SHREDDER AND RE-SEATING IT. THAT MAY RESOLVE YOUR PROBLEM. Answered on 4/22/2011 by AZKID from SOUTHWESTERN DESERT
Asked on 3/12/2011 by purpleround from federal way washington Know the answer? Answer this question 1 answer A: This product is manufactured in China. If you would like to place an order, please call us at 1-800-333-3330. You also have the option to order online. Answered on 3/27/2011 by Curtis D from Staples
Q: can I use a shredder bag w/ this shredder - if so which one would be compatible? thanks, Asked on 3/9/2011 by Beth Know the answer? Answer this question 1 answer A: Yes, you can use bags with this shredder. Item 889529 would work with this item. If you would like assistance with placing an order, please contact us at 800-333-3330. Answered on 3/21/2011 by Renee L from Staples
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