Q: my son lost the lockout key and we have searched and searched is there any way to buy a new lockout key. Asked on 3/31/2013 by sean from NYC Know the answer? Answer this question 1 answer A: For assistance with this shredder, please contact our support team directly. A representative can be reached by dialing 1-800-425-0049. Answered on 4/2/2013 by Liz C from Staples
Q: Can I use shredder bags with this shredder? I'm very happy with how the shredder works, but I find it to be kind of messy to empty. Asked on 1/14/2013 by Anonymous Know the answer? Answer this question 1 answer A: If desired can use shredder bags for this product. The wastebasket is 6.2 gallons in size, Universal Recycled Shredder Bags (13" x 13" x 28") item # 735179 will fit. Answered on 1/14/2013 by Community Answer from None
Q: Does it have a removable bin? Asked on 7/24/2012 by Pat from Lincoln, IL Know the answer? Answer this question 1 answer A: This product does not have a removable bin. The shredder head sit directly on the waste bin. Answered on 7/24/2012 by Community Answer from None
Q: I'm interested in getting a shredder that has the following: auto-on, continuous on,stop, and reverse. I can't quite tell from the picture if the continuous on is available. It looks like there are only 3 modes. Does anyone know offhand which models offer the continuous on? I'm having a hard time finding one in the $80 - $100 range. Asked on 3/10/2012 by Vixie from Azusa, CA Know the answer? Answer this question 2 answers A: This unit offers 12 minutes of continuous run time. For further assistance in finding a unit that meets all your critera, please contact 1.800.333.3330. Answered on 3/13/2012 by Darlene S from Staples A: This model (Staples® 8-Sheet Extended Run Time Cross-Cut Shredder) has a 12 minute continuous on. Answered on 3/16/2012 by Community Answer from None
Q: I would like a shredder just like this one but with a bin I can easily empty. That seems to be the only negative with me. Can you recommend another model that would be suitable? Asked on 2/19/2012 by All Thumbs from Destin, Fl Know the answer? Answer this question 1 answer A: May I suggest the Staples item number 917640, 8-Sheet Cross-Cut Shredder. The 3.4 gallon wastebasket, which has a handled drawer to easily usable. Answered on 2/24/2012 by Laura B from Staples
Q: What are the dimensions of this shredder? Asked on 1/15/2012 by Jim Know the answer? Answer this question 1 answer A: The dimensions are: 20.0"H x 15.51"W x 10.43"D Answered on 2/14/2012 by Darlene S from Staples
Q: If not run on a continuous basis, but run it on a feed application only, is there a down time required? Asked on 1/4/2012 by Anonymous Know the answer? Answer this question 1 answer A: No, it should only require the break if the shredding is in continuous run time for 12 minute or more. Answered on 1/18/2012 by Laura B from Staples
Q: I see that a cool-down time is included in information about this shredder. Is that a feature of most shredders or just this one/some shredders? Asked on 10/7/2011 by Anonymous Know the answer? Answer this question 1 answer A: All shredders require a cool down time when running continuously. This shredder requires a 70 minute cool down period after 12 minutes of continuous use. To place an order for this shredder, please contact us at 1-800-333-3330. Answered on 10/12/2011 by Liz C from Staples
Q: Today, I turned off my shredder (this product) and it will not cut back on. I let it rest for over an hour.The power will not turn on. What should I do to troubleshoot? Asked on 7/25/2011 by Anonymous Know the answer? Answer this question 1 answer A: Please contact us at 1-800-333-3330 and we can connect you with a Staples Brand Group Associate for assistance. Answered on 8/1/2011 by Dawn B from Staples
Q: Can you run lubricant sheets through this shredder? If so, how often? Asked on 6/27/2011 by DH from Baltimore,MD Know the answer? Answer this question 1 answer A: Yes, you can use lubricant sheets in this shredder. Recommended to use 1 every 4-6 weeks. Answered on 6/30/2011 by Stephen_C from Staples
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