Staples® Berwell™ Luxura® Task Chair, Black

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Customer Reviews
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Black Luxura® upholstery looks and feels like leather
Height adjustable arms reduce neck and shoulder strain
Pneumatic seat height adjustment
Multiple layers of padding for extra support and comfort
Center tilt with adjustable tilt tension and lock
Nylon base with 2" dual carpet casters
Dimensions: 34-1/2" - 39"H x 25"W x 28-1/4"D
Seat Size: 19" - 23-1/2"H x 18-1/2"W x 18-1/4"D
Back Size: 17-1/4"H x 18-1/2"W
Meets or exceeds ANSI/BIFMA standards
Weight rating for up to 225lbs based on 3 hours of continual use per shift
Ready to assemble
1-year mfr. limited warranty

Seat to floor	19 1/8" - 23 5/8"H
Base Material	Nylon
Meets ANSI/BIFMA standards	Yes
Warranty	1-year mfr. limited warranty
Tilt tension/Tilt lock	Yes / Yes
Seat dimensions	18-1/2"W x 18-1/4"D
Seat color	Black
Seat Glide	No
Back dimensions	17 1/4"H
Adjustable Back Height	No
Arm Type	T-Shape Arms
Assembly Required	Yes
Weight Capacity	225 lbs
Caster Usage	Carpet
Base Color	Black
Chair Type	Task
Frame Material	Wood
Back Material	Faux Leather
Seat Material	Faux Leather
Arm Height Adjustment	Yes - Adjustable
Rated level of use	3 hrs
Synchro Tilt	No
Adjustable Headrest	No
Lumbar Support	Yes
Adjustable Knee Tilt	No
Center Tilt	Yes
Adjustable Tilt Angle	No
Overall dimensions	34-1/2" - 39"H x 25 1/8"W x 28-1/4"D

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Staples Telford Luxura Task Chair, Black

Reviews for Staples® Telford™ Luxura® Task Chair, Black: 4.0 stars; (66 reviews)

Compare with similar items

Staples® Telford™ Luxura® Task Chair, Black

Price:	$99.99Each

Item qualifies for free delivery
Expected Delivery 1 Business Day
Item qualifies for free delivery to a store near you. (Learn more)
Check in Store Availability

Item: 858929
Model: 19712-CC

REVIEW SNAPSHOT®

by PowerReviews

Staples® Berwell� Luxura� Task Chair, Black

4.4

(based on 720 reviews)

94%

of respondents would recommend this to a friend.

Pros

Comfortable (648)
Rolls smoothly (566)
Attractive (564)
Easy to assemble (563)
Durable (478)

Cons

Lacks adjustability (68)
Uncomfortable (53)
Not ergonomic (21)
Creaks (10)
Rolls poorly (9)

Best Uses

Computer chair (573)
Home office (416)
Primary work chair (219)
Conference chairs (46)

- Reviewer Profile:
- Budget shopper (351), Midrange shopper (324), High-end shopper (16)
- Primary use:
- Personal (494), Business (203)

Most Liked Positive Review

Staples Berwell Luxura Task Chair

The item was not in stock at store. I ordered it in the afternoon and it was at the store ready for pick up by early the next day. This was very good service....Read complete review

The item was not in stock at store. I ordered it in the afternoon and it was at the store ready for pick up by early the next day. This was very good service.

I have had the chair for few weeks now and it is all I could hope for in one that budget priced. I had a chair previously which had little padding. I will not do that mistake again. This chair has sufficient padding to hold my stocky frame as well as good back support. I am more than happy with it. And will recommend it highly.

Most Liked Negative Review

Comfortable and easy to assemble

Pros: Pretty comfortable chair. [...] Took me about 15 minutes to completely assemble it. Instructions were easy to follow. Rolls very easily on my laminate floor.Cons: After it was assembled, I noticed the back was slightly tilted to one side so that there was more of a gap at the base on one side. There doesn't appear to be a way to adjust this. Also the fabric isn't that strong. The back of the chair has rubbed against the edge of my desk when I turn to get up and it's already showing signs of wear after less than a week. I like the comfort, but because of the flaw and wear, I wouldn't recommend this chair to a friend. It's a decent budget chair, I just wish the fabric held up better. I guess you get what you pay for.

REVIEWS

Reviewed by 720 customers

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Displaying reviews 1-6

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5/17/2012

5.0

Comfy Chair

By SDG USA *Speed Defies Gravity*

from Santa Ana, CA

About Me Budget Shopper

Pros

Attractive Design
Comfortable
Easy To Assemble
Ergonomic
Good Lumbar Support
Rolls Smoothly
Sturdy

Cons

Best Uses

Computer Chair
Conference Chairs
Home Office
Primary Work Chair

Comments about Staples® Berwell� Luxura� Task Chair, Black:

This chair not only looks great but it is very comfortable. It is a small profile chair and is not bulky what so ever.
I did not realize how bad the padding on my old chair was or how very little padding was left until I sat in this chair. I was having issues with my "rear end" if you catch my drift which are all better now that I changed my chair out. Sitting in a chair for 6-8 hrs a day can cause issues if you don't sit on a proper chair... and I am an active person outside of work! I highly recommend this chair also because of the great value.

Comment on this review

5/17/2012

4.0

Comfortable and a Good Value

By The Chairman

from San Diego

Pros

Comfortable
Easy To Assemble
Ergonomic
Rolls Smoothly
Sturdy

Cons

Best Uses

Comments about Staples® Berwell� Luxura� Task Chair, Black:

More comfortable than other similar chairs in this price range. Easy to assemble, and sturdy.

Comment on this review

5/17/2012

5.0

Very comfortable chair!

By Bob

from Houston, TX

About Me Budget Shopper

Pros

Attractive Design
Comfortable
Ergonomic
Good Lumbar Support
Rolls Smoothly

Cons

Best Uses

Computer Chair
Primary Work Chair

Comments about Staples® Berwell� Luxura� Task Chair, Black:

This is a great, inexpensive, comfortable office chair. I definitely recommend it!

Comment on this review

5/17/2012

2.0

Not great

By Bmac

from Boston, MA

About Me Midrange Shopper

Pros

Attractive Design
Easy To Assemble
Rolls Smoothly

Cons

Gets hotdoesn't breathe
No lumbar support
Not Enough Padding
Uncomfortable

Best Uses

Computer Chair
Conference Chairs
Home Office

Comments about Staples® Berwell� Luxura� Task Chair, Black:

Average quality at best. Padding is insufficient for any length of time. Lumbar support is inadequate. Can never really sit upright while also having back support because the seat back always leans back at a bit of an angle even in locked position. Gets hot and uncomfortable as fabric does not breathe.

Comment on this review

5/3/2012

4.0

Quality Desk Chair

By Abstain

from Florence

About Me Midrange Shopper

Pros

Comfortable
Easy To Assemble
Rolls Smoothly

Cons

Lacks Adjustability

Best Uses

Computer Chair
Home Office

Comments about Staples® Berwell� Luxura� Task Chair, Black:

Used in home office at computer desk

Comment on this review

5/3/2012

5.0

office chair

By jens

from cinci, ohio

About Me Midrange Shopper

Pros

Attractive Design
Comfortable
Easy To Assemble
Good Lumbar Support
Rolls Smoothly
Sturdy

Cons

Best Uses

Computer Chair
Primary Work Chair

Comments about Staples® Berwell� Luxura� Task Chair, Black:

Secretary loves so much, buying another 1 for the other girl

Comment on this review

Displaying reviews 1-6

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Do you have questions about this product?

get answers from real customers and in-house experts with AnswerBox.

16 Questions | 23 Answers

Displaying questions 1-10Previous | Next »

Q:
how do I get my chair to tilt back?
Asked on 4/25/2012 by Anonymous
Know the answer? Answer this question
2 answers
- CUSTOMER CARE
  
  A:
  This handle that raises and lowers your chair can be pulled out or pushed in. This will create a tilt lock on your chair if the handle is pushed in. Pull on the handle to remove it from the locked position, and you should be able to tilt back in your chair. If you are still unable to tilt in your chair, please contact our Staples Brand Product team by dialing 1-800-425-0049. A representative would be happy to further assist you.
  Answered on 4/27/2012 by Liz C from Staples
- A:
  You need to pull out the lever to unlock it, and then adjust to your preference. Once you are in the desired position, put the lever back into the lock position. If this does not work you may have a defective unit.
  
  Someone in the Q and A section of the product page seems to have had a similar problem.
  Answered on 4/26/2012 by Community Answer from None
Q:
I cannot get the adjustable tilt tension to turn. I pulled the lever out to unlock it and still have had no luck. Do you have any suggestions on how to get the tilt to work, or could this be a defective chair?
Asked on 3/1/2012 by Anonymous
Know the answer? Answer this question
1 answer
- CUSTOMER CARE
  
  A:
  I received your inquiry through the Question and Answer Feature of Staples.com and wanted to respond to you directly. Because your inquiry is specific in nature it would be best resolved by a member of our Staples Brand Support team. They will be glad to help with your question. You may contact them by phone at 800-425-0049.
  Answered on 3/5/2012 by Christina.M from Staples
Q:
In the description it says "Center tilt with adjustable tilt tension and lock" Does this mean that the chair will tilt backwards or sort of rock like some office chairs do?
Asked on 2/26/2012 by dea4 from TX
Know the answer? Answer this question
2 answers
- A:
  Center tilt with adjustable tilt tension and lock means the chair can be tilted back and locked in that position.
  Answered on 3/2/2012 by Community Answer from None
- CUSTOMER CARE
  
  A:
  Yes, the chair will tilt and rock when the center tilt is unlocked.
  Answered on 2/28/2012 by Darlene S from Staples
Q:
I just purchased the chair, but once I put it together..the height adjustment was not working. I love this chair but I need the height adjustment.Has anyone else had this issue? Is there any way to fix it?
Asked on 2/26/2012 by Dee from NYC
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1 answer
- CUSTOMER CARE
  
  A:
  For assistance with the chair, call Staples Brand Support team at 1.800.425.0049.
  Answered on 2/28/2012 by Darlene S from Staples
Q:
I'd like to replace this chairs caster wheels with "Caster Caster Bell Glides". Do you know what size stems will fit this chair base?

Staples item # 655874 has 3/8" wide stems and 655873 has 7/16" wide stems. One of them should fit this chair.
Asked on 2/21/2012 by Paulypoo from Boston, MA
Know the answer? Answer this question
1 answer
- CUSTOMER CARE
  
  A:
  According to my parts department, the stem size is 11mm in diameter and 22mm in length. I hope that this helps. If you have any more question please feel free to contact us at 1-800-333-3330.
  Answered on 2/28/2012 by Dawn B from Staples
Q:
I just bought this chair. It is comfortable except for the back slant. Is there a way to raise the back to fit my back? It advertises lumbar support but my back does not even touch the chair back. I am a small person, only 5' tall and 125 lbs. I can't seem to adjust it.
Asked on 12/8/2011 by Anonymous from Pennsauken, NJ
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1 answer
- CUSTOMER CARE
  
  A:
  I'm sorry; the back of this chair is not adjustable. I would recommend purchasing a seat cushion to make the chair more comfortable.
  Answered on 12/23/2011 by Cara B from Staples
Q:
Can the back adjust back and forth to control seat depth?
Asked on 11/9/2011 by sylvie from va
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1 answer
- CUSTOMER CARE
  
  A:
  This chair does not have seat-depth adjustment.
  Answered on 11/14/2011 by Dawn B from Staples
Q:
What is the width of this chair from armrest to armrest?
Asked on 8/30/2011 by Anonymous
Know the answer? Answer this question
1 answer
- A:
  The chair is 25"W, which include the space from armrest to armrest.
  Answered on 9/1/2011 by Anonymous from None
Q:
Is the chair good for back support, specifically upper back and shoulder strain ?

Thank you.
Asked on 8/19/2011 by Anonymous
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0 answers
Q:
Question was: Can arms be left off. Customer service answered: Yes, but not advisable as it affect structure and sturdiness of the chair.

NEW QUESTION: How does arm being left off affect the structure and sturdiness of the chair? Do you have a similar task chair constucted without arm?
Asked on 8/15/2011 by Anonymous
Know the answer? Answer this question
3 answers
- CUSTOMER CARE
  
  A:
  For a similar armless Task Chair, please see item number 853702.
  Answered on 8/23/2011 by Bonnie B from Staples
- A:
  This brand does not have an armless chair, but HON and Office Star both make armless chairs that may be comfortable for you.
  Answered on 8/23/2011 by Anonymous from None
- A:
  We have 2 of these chairs and have always had the arms off. The arms have nothing to do with the structural integrity of this chair. Some other chairs might be affected by removing the arms, such as when the arms are actually attached to the back AND seat. On this chair, the arms are only attached to the seat. We love these chairs. Very comfortable, and they go up high enough for our desks (the cheaper task chairs are too short). Hope that helps.
  Answered on 9/4/2011 by Lori from Fairfield, CT