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Staples® Creswick™ Luxura® Executive High-Back Chair w/Padded Headrest, Black
Staples® Creswick™ Luxura® Executive High-Back Chair w/Padded Headrest, Black

Staples® Creswick™ Luxura® Executive High-Back Chair w/Padded Headrest, Black

Staples® Creswick™ Luxura® Executive High-Back Chair w/Padded Headrest, Black
4.0 stars
( 368 reviews)
Price:
$199.99
Each

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  • Item: 853616
  • Model: 19453-CC
199.99Made of beautiful Luxura® which looks and feels like leather with chrome accentsFixed padded armsHeight adjustable padded headrestStaples® Creswick™ Luxura® Executive High-Back Chair w/Padded Headrest, Blackhttp://s7d5.scene7.com/is/image/Staples/s0362772_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0362772_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0040861_sc7?http://s7d5.scene7.com/is/image/Staples/s0362772/Staples-Creswick-Luxura-Executive-High-Back-Chair-w-Padded-Headrest-Black/product_853616Staples® Creswick™ Luxura® Executive High-Back Chair w/Padded Headrest, Black4.0368

  • Free Delivery

The Creswick™ chair with chrome accents and soft Luxura® upholstery is stylish and luxurious, also has adjustability features to provide maximum comfort.

  • Made of beautiful Luxura® which looks and feels like leather with chrome accents
  • Fixed padded arms
  • Height adjustable padded headrest
  • Internal lumbar support
  • Center tilt with adjustable tilt tension and lock
  • Chrome base with 2" dual wheel hooded casters
  • Dimensions: 44-1/2" - 49-1/4"H x 27-3/4"W x 31-1/2"D
  • Seat Size: 19-1/2" - 24-1/2"H x 20-1/2"W x 21-1/4"D
    Back Size: 26"H x 20-1/2"W
  • Weight rated for up to 225lbs based on 8 hour work day
  • Ready to assemble
  • 5-year mfr. limited warranty

Compare with similar items

Warranty 5-year mfr. limited warranty
Seat to floor 19 5/8" - 24 1/2"H
Assembly Required Yes
Center Tilt Yes
Back Material Faux Leather
Arm Type Padded Arms
Adjustable Tilt Angle No
Back dimensions 26"H
Seat Glide No
Adjustable Back Height No
Caster Usage Carpet
Base Color Chrome
Weight Capacity 225 lbs
Frame Material Wood
Adjustable Knee Tilt No
Rated level of use 5-8 hrs
Lumbar Support Yes
Synchro Tilt No
Meets ANSI/BIFMA standards Yes
Base Material Chrome
Overall dimensions 44-1/2" - 49-1/4"H x 27-3/4"W x 31-1/2"D
Tilt tension/Tilt lock Yes / Yes
Adjustable Headrest Yes
Arm Height Adjustment No
Seat dimensions 20-5/8"W x 21-1/4"D

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REVIEW SNAPSHOT®

by PowerReviews
Staples� Creswick� Luxura® Executive High-Back Chair w/Padded Headrest, Black
 
4.1

(based on 378 reviews)

Ratings Distribution

  • 5 Stars

     

    (157)

  • 4 Stars

     

    (159)

  • 3 Stars

     

    (29)

  • 2 Stars

     

    (13)

  • 1 Stars

     

    (20)

87%

of respondents would recommend this to a friend.

Pros

  • Comfortable (322)
  • Rolls smoothly (298)
  • Easy to assemble (295)
  • Attractive (293)
  • Durable (274)

Cons

  • Uncomfortable (63)
  • Lacks adjustability (26)
  • Not ergonomic (21)
  • Creaks (6)
  • Rolls poorly (5)

Best Uses

  • Computer chair (248)
  • Home office (235)
  • Primary work chair (148)
  • Conference chairs (48)
    • Reviewer Profile:
    • Midrange shopper (231), Budget shopper (127), High-end shopper (15)
    • Primary use:
    • Personal (240), Business (131)

Most Liked Positive Review

 

Excellent chair! Very comfortable!

This chair is so easy to put together and so comfortable! I am tall, so it was hard to find a chair where I can lay my head all the way back and have ...Read complete review

This chair is so easy to put together and so comfortable! I am tall, so it was hard to find a chair where I can lay my head all the way back and have it supported by the headreast. This chair has an extendable headreast, which is perfect for me! I actually fell asleep while leaning back in this chair and watching a NetFlix movie!

VS

Most Liked Negative Review

 

Mediocre quality, nice chair otherwise

I purchased this chair about a year and a half ago. Since then, the fabric has worn quite badly. The chair itself seems to be quite okay, and it's still very comfortable, but...Read complete review

I purchased this chair about a year and a half ago. Since then, the fabric has worn quite badly. The chair itself seems to be quite okay, and it's still very comfortable, but the leatherette is way too thin for a chair that's used for many hours every day. The padding has also flattened a bit in the seat and armrests. Also, the caps for the bolts pop off quite often. I'd still recommend this chair, but would highly recommend getting the cheap replacement warranty.

REVIEWS

Reviewed by 378 customers

Sort by

Displaying reviews 1-6

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5/18/2012
 
4.0

Great comfortable chair

By Blackpowder2000

from Clearwater, FL

About Me Midrange Shopper

Verified Buyer

Pros

  • Comfortable
  • Easy To Assemble
  • Ergonomic
  • Rolls Smoothly
  • Sturdy

Cons

  • None

Best Uses

  • Computer Chair

Comments about Staples� Creswick� Luxura® Executive High-Back Chair w/Padded Headrest, Black:

Did a great deal of homework since I sit in front of a computer 8-10 hours per day. It was the only chair that I found that had the comfort and adjusted high enough so my legs were straight down while sitting. Allows for a slight recline instead of the push forward feeling I received with many other brands. Have used for over three months and very pleased with quality.

  • Primary use:
  • Business

Bottom Line Yes, I would recommend this to a friend

Was this review helpful? Yes / No

 - You may also flag this review

Comment on this review

5/17/2012
 
5.0

Creswick is Comfort

By Cool Breeze

from New York, NY

About Me Budget Shopper

Verified Buyer

Pros

  • Attractive Design
  • Comfortable
  • Easy To Assemble
  • Rolls Smoothly
  • Sturdy

Cons

    Best Uses

    • Computer Chair
    • Home Office
    • Primary Work Chair

    Comments about Staples� Creswick� Luxura® Executive High-Back Chair w/Padded Headrest, Black:

    Great chair. I love the comfort and ease of movement.

    • Primary use:
    • Personal

    Bottom Line Yes, I would recommend this to a friend

    Was this review helpful? Yes / No

     - You may also flag this review

    Comment on this review

    5/12/2012
     
    4.0

    Great chair for the money

    By Eileen

    from Kingman, Arizona

    About Me Budget Shopper

    Verified Buyer

    Pros

    • Attractive Design
    • Comfortable
    • Easy To Assemble
    • Ergonomic
    • Rolls Smoothly
    • Sturdy

    Cons

      Best Uses

      • Computer Chair
      • Home Office
      • Primary Work Chair

      Comments about Staples� Creswick� Luxura® Executive High-Back Chair w/Padded Headrest, Black:

      I purchased this chair on sale. I had been watching it for several months, and was totally happy once I got it home and put together. It is very comfortable, but could use a little more lumbar support.

      • Primary use:
      • Personal

      Bottom Line Yes, I would recommend this to a friend

      Was this review helpful? Yes / No

       - You may also flag this review

      Comment on this review

      5/10/2012
       
      5.0

      Great Chair!

      By Grayolelady

      from Springfield,MO.

      About Me Budget Shopper

      Verified Buyer

      Pros

      • Attractive Design
      • Comfortable
      • Rolls Smoothly
      • Sturdy

      Cons

        Best Uses

        • Computer Chair
        • Home Office

        Comments about Staples� Creswick� Luxura® Executive High-Back Chair w/Padded Headrest, Black:

        Best chair I've bought yet! Love the metal arm rests, the fabric is nice looking and the seat is comfortable.

        • Primary use:
        • Personal

        Bottom Line Yes, I would recommend this to a friend

        Was this review helpful? Yes / No

         - You may also flag this review

        Comment on this review

        5/10/2012
         
        4.0

        Good comfort for my xxx size.

        By Mike

        from Atlanta, GA

        About Me Midrange Shopper

        Verified Buyer

        Pros

        • Attractive Design
        • Comfortable
        • Easy To Assemble
        • Rolls Smoothly
        • Sturdy

        Cons

          Best Uses

          • Computer Chair
          • Home Office
          • Primary Work Chair

          Comments about Staples� Creswick� Luxura® Executive High-Back Chair w/Padded Headrest, Black:

          Would replace with the same chair.

          • Primary use:
          • Business

          Bottom Line Yes, I would recommend this to a friend

          Was this review helpful? Yes / No

           - You may also flag this review

          Comment on this review

          5/10/2012
           
          4.0

          Great value chair

          By Faron the CPA

          from lebanon missouri

          About Me Midrange Shopper

          Verified Buyer

          Pros

          • Attractive Design
          • Comfortable
          • Easy To Assemble
          • Ergonomic
          • Good Lumbar Support
          • Rolls Smoothly
          • Sturdy

          Cons

            Best Uses

            • Primary Work Chair

            Comments about Staples� Creswick� Luxura® Executive High-Back Chair w/Padded Headrest, Black:

            I love the chair, it's my second one.

            • Primary use:
            • Business

            Bottom Line Yes, I would recommend this to a friend

            Was this review helpful? Yes / No

             - You may also flag this review

            Comment on this review

            Displaying reviews 1-6

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            Previous | Next »

            Do you have questions about this product?

            get answers from real customers and in-house experts with AnswerBox.

            16 Questions | 21 Answers
            Displaying questions 1-10Previous | Next »

            • Q:

              I attempted to repair slight wear on this chair and made it much worse somehow. I unscrewed the bottom mechanism from the base of the seat to attempt to find the cause of a slight wobble the chair had developed, but ever since reattaching the base to the chair the chair lifts itself when I get up, sinks back down all the way when I sit down, and I feel like I am sitting on a round teeter-totter with how much the chair wobbles from side-to-side. Please let me know what I could have done to cause this mayhem.
              Asked on 4/10/2012 by Sick of the core workout from Boston, MA

              1 answer

              • CUSTOMER CARE

                A:

                Please contact our customer service support at 1-800-333-3330 for further assistance.

                Answered on 4/11/2012 by Cindy R from Staples

            • Q:

              To customer care team:
              When i receive this chair, there was tiny crack spot on left padded arm. I paid it no mind. I did not return it for replacement. However, after couple months used, the tiny crack spot was getting bigger and bigger. It looks ugly now. I am regret that i should have returned it in the begining. My question is what 5-year mfr. limited warranty is. Is it possible the Staples could replace the left padded arm for me?
              Asked on 4/4/2012 by Anonymous

              1 answer

              • CUSTOMER CARE

                A:

                Please contact our Staples Brand Group for warranty information at 1-800-425-0049, Monday - Friday 8am-8pm EST.

                Answered on 4/5/2012 by Dawn B from Staples

            • Q:

              I bought this chair yesterday .. it was all put together and a demo in the store.. when I tried it out in the store it definitely tilted back and rocked.. since bringing it home I can not get it to tilt or rock and feel there is something I am doing wrong.. I found two levers under the seat.. one lowers/raises the chair..the other I am not quite sure what it does but it losens and tightens depending on which way you turn the the small knob on the rod.. HOW do I get my chair to tilt..neither one of those levers do it.. is there another one I am not seeing?? also I never got the manual for this chair..can I please have one also.. Thanks.. Lyn
              Asked on 3/9/2012 by Anonymous

              2 answers

              • A:

                To tilt the chair - sit up straight in the chair, grasp the lever that raises and lowers the chair and pull out to release the the upright position for tilt. To lock straight up, return to straight up position and push the same lever back in.

                By: Anonymous on 03/19/2012

                Answered on 3/19/2012 by T. J. from Winder, GA

              • CUSTOMER CARE

                A:

                I received your inquiry through the Question and Answer Feature of Staples.com and wanted to respond to you directly. Because your inquiry is specific in nature it would be best resolved by a member of our Staples Brand Support team. They will be glad to help with your question. You may contact them by phone at 800-425-0049.

                Answered on 3/12/2012 by Christina.M from Staples

            • Q:

              What size are the hexagonal bolts for assembly
              Asked on 1/16/2012 by Anonymous

              0 answers

            • Q:

              What is the height of the back with the headrest up all of the way?
              Asked on 12/11/2011 by Anonymous

              1 answer

              • CUSTOMER CARE

                A:

                The height of the seat with the headrest up all the way is 24.5 inches.

                Answered on 12/27/2011 by Cara B from Staples

            • Q:

              How do I replace the piston the chair sits on?
              Asked on 10/25/2011 by Anonymous

              1 answer

              • CUSTOMER CARE

                A:

                For asssitance with replacement parts, please contact Staples Brand product support by dialing 1-800-425-0049. A representative would be happy to assist you.

                Answered on 11/2/2011 by Liz C from Staples

            • Q:

              How do I get the casters to stay on.
              There is a tiny 3/4 round ring that spins around and is keeping the caster from going in. Does this come off? The directions say nothing.
              TY
              Asked on 10/13/2011 by Anonymous

              1 answer

              • CUSTOMER CARE

                A:

                For assistance assembling your product, please contact our Staples Brand product support by dialing 1-800-425-0049. A representative would be happy to further assist you.

                Answered on 10/19/2011 by Liz C from Staples

            • Q:

              Hi, I purchased this chair 8/04/11 off the floor to save time of having staples put it together there. I forgot to ask for users manual. My only trouble is each time I sit in it the seat has dropped to its lowest point or when I first sit in it it goes all the way down. I then can adjust it and it stays locked up until I get back in again. How do you tighten chair and keep being able to rock back. Also can I get a users manual online or sent to me.... Thanks, Tom
              Asked on 9/27/2011 by Tom from Outer Banks N.C.

              1 answer

              • CUSTOMER CARE

                A:

                For product support, please contact us at 1-800-425-0049. A representative is available to assist you Monday-Friday between the hours of 8:00 a.m. and 8:00 p.m. EST.

                Answered on 9/28/2011 by Liz C from Staples

            • Q:

              Can the arm rest be removed?
              Asked on 9/25/2011 by Anonymous

              2 answers

              • A:

                No, the padded armrests are this chair are fixed and cannot be removed.

                Answered on 10/3/2011 by Anonymous from None

              • CUSTOMER CARE

                A:

                It's not recommended. The arms provide much needed support and structure for the back.

                Answered on 9/28/2011 by Kayla T. from Staples

            • Q:

              When @ full height, what is distance from bottom of seat to floor?
              Asked on 8/13/2011 by Anonymous

              1 answer

              • CUSTOMER CARE

                A:

                At full height the measurement the chair is 24 1/2" from the floor. To place an order for this item, please contact us at 1-800-333-3330.

                Answered on 8/17/2011 by Liz C from Staples
            Displaying questions 1-10Previous | Next »

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