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Staples® Creswick™ Luxura Executive High-Back Chair w/Padded Headrest, Black

Staples® Creswick™ Luxura® Executive High-Back Chair w/Padded Headrest, Black

Item: 853616    Model: 19453D

Staples® Creswick™ Luxura® Executive High-Back Chair w/Padded Headrest, Black
4.0stars
( 455 reviews)
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  • Black faux leather upholstery
  • Fixed padded arms
  • Dimensions: 42.7" - 49"H x 26.6"W x 31.9"D
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  • FREE SHIPPING, Plus up to 5% back for Rewards Members
  • Special Financing Available  Learn More
  • In Stock Online
  • Expected Delivery:1 Business Day
  • FREE Shipping to store ( Learn More )
  • Online Only
Black faux leather upholsteryFixed padded armsDimensions: 42.7" - 49"H x 26.6"W x 31.9"DEachBlackBlack faux leather upholsteryFixed padded armsDimensions: 42.7" - 49"H x 26.6"W x 31.9"DStaples® Creswick™ Luxura® Executive High-Back Chair w/Padded Headrest, Black140.39USDhttp://www.staples-3p.com/s7/is/image/Staples/s0362772_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0362772_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0040861_sc7?http://www.staples-3p.com/s7/is/image/Staples/s0362772/Staples-Creswick-Luxura-Executive-High-Back-Chair-w-Padded-Headrest-Black/product_853616
Price:
$140.39
Each

Currently Out of Stock.

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REVIEW SNAPSHOT®

by PowerReviews
Staples® Creswick™ Luxura® Executive High-Back Chair w/Padded Headrest, Black
 
4.0

(based on 455 reviews)

Ratings Distribution

  • 5 Stars

     

    (189)

  • 4 Stars

     

    (176)

  • 3 Stars

     

    (31)

  • 2 Stars

     

    (20)

  • 1 Stars

     

    (39)

83%

of respondents would recommend this to a friend.

Pros

  • Comfortable (378)
  • Attractive (340)
  • Easy to assemble (340)
  • Rolls smoothly (333)
  • Durable (308)

Cons

  • Uncomfortable (75)
  • Lacks adjustability (30)
  • Not ergonomic (24)
  • Creaks (10)
  • Unstable (10)

Best Uses

  • Computer chair (290)
  • Home office (267)
  • Primary work chair (168)
  • Conference chairs (52)
  • Informal use (3)
    • Reviewer Profile:
    • Midrange shopper (273), Budget shopper (152), High-end shopper (17)
    • Primary use:
    • Personal (287), Business (152)

Most Helpful Positive Review

 

Excellent chair! Very comfortable!

This chair is so easy to put together and so comfortable! I am tall, so it was hard to find a chair where I can lay my head all the way back and have...Read complete review

This chair is so easy to put together and so comfortable! I am tall, so it was hard to find a chair where I can lay my head all the way back and have it supported by the headreast. This chair has an extendable headreast, which is perfect for me! I actually fell asleep while leaning back in this chair and watching a NetFlix movie!

VS

Most Helpful Negative Review

 

Poor Quality Fabric & Build

I had purchased a 3-year protection plan. Within a few months, the leatherette started cracking, and the frabric tearing. I had to get all new cushions, leaving the only original part...Read complete review

I had purchased a 3-year protection plan. Within a few months, the leatherette started cracking, and the frabric tearing. I had to get all new cushions, leaving the only original part being the base. Within a few months from that, the new cushions did the same thing - the fabric didn't tear this time, but the leather-like material flaked off all over the place. The seat of the chair is now just fabric with no leatherette. The base recently became unstable, too, and the chair is no longer safe to sit in. The upside is that Staples customer support was very good, and I will be getting a new (albeit different) chair soon.

Reviewed by 455 customers

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Displaying reviews 1-5

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1.0

Caution

By Mike

from Massachusetts

Verified Buyer
This customer has reached Intern level on the Staples.com Leaderboard

Comments about Staples® Creswick™ Luxura® Executive High-Back Chair w/Padded Headrest, Black:

October 20, 2014
Caution with the Creswick office chair (Staples® Creswick™ Luxura® Executive High-Back Chair w/Padded Headrest, Black). I purchased online and when it arrived it smelt very musty as though it had been submerged in water. I contacted Staples and they immediately apologized and sent another. The second was worse than the first in that water actually leaked out of the holes in the stand where the casters go. The metal was rusty and faded. I brought this back to the local store and a refund was given. This is the third time this has happened to me. About 3 years ago I had another chair that was delivered wet, and it too was returned. The date on the manufacturing was June of 2013; however not sure where they are made and how they are stored. I must say the representatives at Staples were very accommodating and helpful. I will continue to buy all my paper supplies there for my company, however I will go elsewhere for my office furniture. Take care and be well. Mike in Massachusetts.

Comment on this review(earn points)

 
1.0

DO NOT BUY!

By JackC616

from Fremont, CA

This customer has reached Intern level on the Staples.com Leaderboard

Comments about Staples® Creswick™ Luxura® Executive High-Back Chair w/Padded Headrest, Black:

I am a little bit lucky -- I was able to enjoy the chair for 2 years before the cracks on the leatherette was so bad that forced me to buy a new chair. As others have stated, this is unfortunately NOT covered by the 5 years manufacturer warranty unless you pay for the additional 3 year Protection plan. This is NOT the chair that you want to buy. Run away NOW!!!

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1.0

Piece of Junk- The Covering Flakes Off

By RJ Bose

from New Jersey

This customer has reached Intern level on the Staples.com Leaderboard

Comments about Staples® Creswick™ Luxura® Executive High-Back Chair w/Padded Headrest, Black:

As with others who have purchased this chair (which was not exactly inexpensive) I discovered that the arm and seat coverings began to disintegrate after about two years, becoming uncomfortable as well as unsightly. When I asked about replacements or a warranty from my local store (from which I had purchased the chair) I was met only with stupefied looks and the advice that Staples was somehow not responsible for the junk they sell in their stores, and that my only recourse was to look under the chair for the manufacturer's website. (For the record, the cheap-quality junk comes from the Anji Grand Orient Furniture Company, of Huzhou City, Zhejiang Province, China; -no website). Staples does not stand by its products, or its customers.

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1.0

Leatherette is garbage

By Unsatisfied customer

from Chattanooga, TN

This customer has reached Intern level on the Staples.com Leaderboard

Comments about Staples® Creswick™ Luxura® Executive High-Back Chair w/Padded Headrest, Black:

Within a year the leatherette starting cracking and flaking off. The arm rests have almost completely flaked off. This chair states that is has a 5 year warranty. Called the customer support number for a warranty claim and now they are telling me the upholstery is only covered for 3 years. That is not what is stated in the warranty information in the manual. Frustrating!!!

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5.0

Excellent

By SYAMALC

from MORRIS PLAINS NEW JERSEY.

Verified Buyer

Comments about Staples® Creswick™ Luxura® Executive High-Back Chair w/Padded Headrest, Black:

IT IS A BEAUTIFUL CHAIR. MY PREVIOUS CHAIR WAS 12 years OLD,THAT was ALSO PURCHASED FROM STAPLES. IT IS A NICE EXPERIENCE OF HAVING A CRESWICK CHAIR.

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