Q: Can this mat be used on a tiled surface that is not flat? The tile I have in my office is uneven in that there are gaps between the tiles (tiles are approx. 1 ft square) where the grout is lower then the tile. Each tile also has a slightly beveled edge. If I get this mat I'd just like to make sure that being placed on an uneven surface such as tile described above, it will not become damaged quickly or cause more troubles preventing smooth rolling of a desk chair on wheels. Asked on 2/12/2013 by RStovall from Stockton, CA Know the answer? Answer this question 1 answer A: This mat is designed for all kinds of hard floors and should be fine on a tiled floor. Answered on 2/13/2013 by Community Answer from None
Q: Can this mat be cut to fit? Asked on 2/3/2013 by emijpatton from Richland, MO Know the answer? Answer this question 1 answer A: You could cut it to whatever dimension you like, but you will lose the tapered edges. Answered on 2/3/2013 by Community Answer from None
Q: I need a mat to put on a painted cement floor that will not slide around. Would this one work for such an application? What would keep it in place? Asked on 3/28/2012 by Anonymous Know the answer? Answer this question 1 answer A: Yes this mat would work on a painted cement floor. One side of the chairmat should be slightly textured to allow the mat to stay put while the other side should be smoother Answered on 3/28/2012 by Linda from Staples
Q: I just got this chairmat. I cannot tell which side goes next to the hardwood floor. Both sides appear to be the same. The one I had originally purchased, which turned out to be too small and was returned, had a very smooth side and a textured side, with the textured side going down next to the floor. This one (the 46x60 inch - Item 20230-CC) appears to be textured on both side. Please advise. Thanks. Asked on 3/21/2012 by Marilyn from Hendersonville, TN Know the answer? Answer this question 2 answers A: If mat you have is textured on both side it is defective and you should return it for a different one. It should be smooth on one side, the same as your old one. Answered on 3/23/2012 by Community Answer from None A: One side of the chairmat should be slightly textured to allow the mat to stay put while the other side should be smoother. If you need to exchange this chairmat, please call us at 1-800-333-3330 for more information. Answered on 3/23/2012 by Cara B from Staples
Q: What do you mean by "lip"? Will my chair be able to roll off the mat easily? This is what I need. If there is a lip prohibiting my chair to roll off, this mat is not the one I need. Thank you. Asked on 8/3/2011 by Anonymous Know the answer? Answer this question 2 answers A: A chair may be rolled off easily. Answered on 8/10/2011 by Anonymous from None A: This mat has a cliff edge, this means the edges come to a straight drop off, no tapering. Answered on 8/10/2011 by Bonnie B from Staples
Q: Can I use this mat under a 6-chair dining room set (the table is 42"x54") that is currently sitting on a vinyl-type floor so that when the chairs are pulled out it doesn't scuff/mark the floors? Asked on 3/19/2011 by LikkleIce from New York, NY Know the answer? Answer this question 2 answers A: You should use at least two of these sheets of plastic. With only one sheet, the chair will come off the edge of the sheet of plastic and catch on the edge when you slide the chair(s) back. The damage that you are trying to avoid occurs when the chair is dragged across the floor with weight on the chair. You need to have the floor protector(s) under ALL the legs of the chair when the chair is sliding. Answered on 4/24/2011 by Spoke36 from Poughkeepsie, NY
Q: Is this product shipped rolled or flat. (In the stores, the similar mats are sold hanging flat.) Asked on 2/7/2011 by Anonymous Know the answer? Answer this question 1 answer A: Depending on the shipment method, the mat may be flat or rolled. If rolled, it is done in a way that will not affect the shape when it's unrolled. Answered on 2/15/2011 by Steve S. from Staples
Q: CAN THIS FLOORMAT BE USED ON CARPETED SURFACES? IF NOT, PLEASE RECOMMEND ONE THAT CAN BE USED ON CARPETED SURFACES. Asked on 1/2/2011 by Anonymous Know the answer? Answer this question 1 answer A: This is not recommended for carpeted floors. Please use the following link to help you determine the thickness of your carpet and pad, and shape of your workstation. Once you select the corresponding choice, a list of recommended mats will be available: http://www.staples.com/sbd/cre/products/perm/chairmats/index.htmlAnswered on 1/12/2011 by Amy W from Staples
Q: If I do not like this can I return it to a local staples Asked on 8/25/2010 by Demi from marlton, NJ Know the answer? Answer this question 1 answer A: This mat has a 14 day return policy. Answered on 9/24/2010 by Customer Care from Framingham, MA
Q: I purchased chair mat 673693 indicates use on hardwood floors, can I use this on a low pile carpet? Asked on 6/17/2010 by Anonymous Know the answer? Answer this question 1 answer A: I would not recommend using it on any carpet types. Please contact us at 800.333.3330 to discuss the options available. Answered on 7/1/2010 by Customer Care from Staples
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