Q: I read that it takes 3/8" staples but I have tried Staples brand #12025 and swingleline #35550 all of them Jam in the gun. They seem too thin and want to double up. Suggestions? I don't want to ruin the product trying to use the wrong staples. Asked on 6/10/2013 by Della from Zanesville, OH Know the answer? Answer this question 1 answer A: The Staples High-Capacity Stapler can be used with the following size staples: 3/8 inches, 1/2 inch, 5/8 inches, 1/4 inch and 15/16 inches. Please refer to the information below regarding item numbers for these staples on our website: For use with heavy duty staples: item # 588764 model # 12025, item # 104588 model # SB35121M, item # 264135 model # SB35581M, item # 104554 model # SB35141M and item # 790121 model # SB351516HC1M. If you think there may be a problem with the Stapler please call 1-800-333-3330 to speak with a customer service representative regarding a return or exchange. Answered on 6/12/2013 by Linda from Staples
Q: What size staples does this stapler require?? Asked on 12/10/2012 by Kali Know the answer? Answer this question 2 answers A: The Staples High-Capacity Stapler required 3/8" heavy duty staples. Answered on 12/12/2012 by Community Answer from None A: The Staples High-Capacity Stapler can be used with the following size staples: 3/8 inches, 1/2 inch, 5/8 inches, 1/4 inch and 15/16 inches. Please refer to the information below regarding item numbers for these staples on our website: For use with heavy duty staples: item # 588764 model # 12025, item # 104588 model # SB35121M, item # 264135 model # SB35581M, item # 104554 model # SB35141M and item # 790121 model # SB351516HC1M Answered on 12/12/2012 by Tammy from Staples
Q: Where is this stapler manufactured? Asked on 11/7/2011 by Anonymous Know the answer? Answer this question 1 answer A: The manufacture of this great high-capacity stapler is the Staples Brand Products Group and we can be reached at (800) 425-0049. Answered on 11/11/2011 by Laura B from Staples
Q: 1) Is there a difference between "high-capacity" and "heavy-duty" staplers? 2) Can Swingline Heavy-Duty Staples be used in the Staples High-Capacity Stapler? Asked on 10/3/2011 by CW from Beaver, PA Know the answer? Answer this question 1 answer A: high capacity and heavy duty staples are really no different from one another. Please check on the leg length on the staples to ensure they will fit this stapler. The stapler uses 3/8", 1/2", 5/8", 3/4" and 15/16" heavy duty staples Answered on 10/5/2011 by Darlene S from Staples
Q: I think this thing is jammed. How can I unjam it? The handy popout loader isn't popping out. Asked on 7/26/2011 by Anonymous Know the answer? Answer this question 1 answer A: For support please call the staples brand product support at (800) 425-0049. We will troubleshoot unjamming the item for you. Answered on 8/2/2011 by Kayla T. from Staples
Q: How do you load staples into stapler? Asked on 7/8/2011 by Anonymous from Hackensack, NJ Know the answer? Answer this question 1 answer A: The spring load staple feed pops out for easy refilling. Answered on 7/13/2011 by Darlene S from Staples
Q: Do you carry any parts for a Max Co.LTD HD-12F Flat Clinch stapler? Asked on 10/26/2009 by Anonymous Know the answer? Answer this question 1 answer A: We unfortunately do not carry parts for a Max Co. LTD HD-12F Stapler. Answered on 2/1/2010 by Customer Care from Staples
Q: For this product, if we need to staple no more that 100 pages at once, would the 3/8 staple work?? Asked on 10/16/2009 by Vin from Boston, MA Know the answer? Answer this question 1 answer A: No you would need the 1/2" staple to staple 100 sheets Answered on 12/8/2009 by Customer Care from Staples
Q: Stupid question, but how does one load staples into this stapler? Thanks so much for your assistance! Asked on 8/13/2009 by josh from az Know the answer? Answer this question 1 answer A: Our Staples Branded customer service team can walk you through this process at 1-800-425-0049. Thank you. Answered on 10/6/2009 by Customer Care from Staples
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