Q: Why would you sell your customers the pencil starter kit w/eraser refills, if you don't SELL the eraser refills w/o the pencil? Are you wanting everyone to buy another pencil when their erasers run out? My coworker & I LOVE this pencil but we don't want to keep buying the entire kit. Asked on 4/3/2012 by Nicole Know the answer? Answer this question 1 answer A: Unfortunately, we do not sell eraser refills for this item. Answered on 4/4/2012 by Liz C from Staples
Q: Do you still sell this mechanical pencil in the colored lead or have refills for this in colored? Asked on 6/5/2011 by dar from phoenix, az Know the answer? Answer this question 1 answer A: I apologize, we do not sell this pencil with colored lead or have colored lead refills. Answered on 6/9/2011 by Dawn B from Staples
Q: What size lead do I need to buy ( mechanical pencil) if I need #2 pencils? Asked on 7/27/2010 by Anonymous Know the answer? Answer this question 2 answers A: The size of the lead will not matter. All the leads will be #2 unless otherwise stated. Answered on 8/17/2010 by Customer Care from Staples A: #2 is not a size; Its a hardness. A #2 roughly corresponds to an "HB" Hardness. THis pencil actually comes pretty close to using a #2. This article provides a good mapping of the pencil leads: http://www.jetpens.com/cms.php/content/Article:_Picking_the_Perfect_Pencil_Lead_Hardness Answered on 10/26/2010 by Animal from Cary, NC
Q: why can't i find just the lead refills Asked on 3/19/2010 by joan from horseshoe bend ar Know the answer? Answer this question 1 answer A: Unfortunately, we do not currently carry the 1.3mm lead refills. Answered on 4/6/2010 by Customer Care from Staples
Q: I like the 1.3mm pencil. It's comfortable in my hand, works nicely and does not scratch the paper or break like the smaller leads do. Why are you not stocking the 1.3mm lead refills and forcing me to buy directly from the manufacturer? Asked on 3/17/2010 by George from Lancaster, CA Know the answer? Answer this question 1 answer A: You can get the 1.3mm pencil leads by going to: www.pentelstore.com They have black and colored leads in 1.3mm. Also eraser refills. Answered on 3/18/2010 by Earl the golfer from St. Joe, Mi
Q: Do you have replacement erasers for this product? Asked on 3/1/2010 by tk_staples from vernon hills, IL Know the answer? Answer this question 1 answer A: We unfortunately do not currently carry the eraser refills. Answered on 3/30/2010 by Customer Care from Staples
Q: I did see the 1.3mm lead refills carried in the Staples store when I purchased this pencil today, but not the eraser refills. Do you carry the eraser replacements/ refills? Asked on 2/27/2010 by tk_staples from vernon hills, IL Know the answer? Answer this question 1 answer A: We unfortunately do not currently carry the eraser refills. Answered on 3/23/2010 by Customer Care from Staples
Q: Do you have refill leads for this product? I work in the field and this size lead works well for me. I don't want to have to purchase the entire pencil each time I need more lead. Thanks Asked on 2/18/2010 by steve Know the answer? Answer this question 1 answer A: We unfortunately do not currently carry the 1.3mm lead refills. Answered on 3/8/2010 by Customer Care from Staples
Q: WE ONLY NEED REPLACEMENT LEAD. HOW CAN WE ORDER THIS. Asked on 2/5/2010 by CAROLE from NEW YORK Know the answer? Answer this question 2 answers A: the refills are not currently carried by Staples, however you may find them on Pentel's website at https://www.pentelstore.com/advanced_search_result_v2.php?keywords=1.3mm+&osCsid=894d868c876c8b0dc318d9575f6b4ccd Answered on 2/10/2010 by Tina from Staples A: Staples (at least the store in Vernon Hills, IL) does carry the refills. But Staples does not seem to be carrying the eraser refills. I would change my recommendation for this pencil to "DO NOT BUY" because of the above. Answered on 3/23/2010 by Tik from VernonHills, IL
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