Q: I need to know about the pegs on the bottom. I recently bought a chair pad that has little nubbins. The mat won't stay put and drives me crazy. Does this mat have actual pointy pegs that will hold onto the carpet and stay put? Asked on 1/18/2012 by Anonymous Know the answer? Answer this question 0 answers(earn bonus points) Q: I noticed that this mat is 130 ml thick. Is this the thickest mat you sell? A few years ago we bought one in the store and was labled "super heavy duty". I need the thickest mat available; either online or in the store! Asked on 5/31/2010 by Anonymous Know the answer? Answer this question 2 answers A: Item number 798022 is 472 mil's thick Answered on 6/9/2010 by Customer Care from Staples A: I ordered this mat online, and when it arrived I was concerned that it was thinner and much more flexible than the heavy mats I used in the past over my plush carpet over thick padding. When I tried it, it seemed like the chair wheels were sinking into the mat. However, I have been very pleased with the mat. The chair rolls easily , and it just feels more comfortable underfoot. Answered on 8/10/2010 by Mike from Lancaster, PA
Q: How long are the pegs on the back? I need a thick mat such as this one. But have very thin carpet. If the pegs are to long then my chair will not roll smoothly if at all. Asked on 5/21/2010 by Anonymous Know the answer? Answer this question 1 answer A: This mat is designed for 3/4" thick carpet and will have the longest pegs on the back. I would recommend item 567298. Answered on 6/1/2010 by Customer Care from Staples
Q: You mention "Best on carpets and pads up to 3/4" thick". I am assuming it would work well on commercial carpets as well? The last mat I had lasted only about a year, so I am looking for a heavier duty mat that will last longer. Asked on 4/9/2010 by Anonymous Know the answer? Answer this question 1 answer A: Yes this will work well on commercial carpets up to 3/4" thick. Answered on 4/21/2010 by Customer Care from Staples
Q: What are the details of the Limited Lifetime Warranty? Can I have an answer from a Staples representative please. Asked on 3/17/2010 by Anonymous Know the answer? Answer this question 1 answer Q: I purchased item #672922 in the store (I do not see it available on line) and it does not say how thick the mat is so I have nothing to compare against. I am very disappointed and am going to return the mat. The wheels of my chair indented the mat immediately and it is difficult to move around. I have a home office and spend 10 hours a day in my chair and I need a mat thick enough to roll without indent. My carpet is a medium grade plush carpet. I've read good and bad reviews about the thickness on this product so I'm not sure if it is the best choice for a replacement but do not see a thicker one listed. Any suggestions would be greatly appreciated. Asked on 3/14/2010 by Joan from Tampa, FL Know the answer? Answer this question 1 answer A: This chairmat is 130 mil thick Answered on 4/1/2010 by Customer Care from Staples
Q: How wide is the lip of the mat? Will it fit into a smaller desk? Asked on 10/28/2009 by PDub from Mountain View CA Know the answer? Answer this question 4 answers A: The lip is about 34". It was a little wide for my desk so I just sat the desk on top. Works perfect. Answered on 11/3/2009 by Carol from Melbourne, Florida A: The lip is 25 1/4" wide. Answered on 11/17/2009 by JACK from CYPRESS, TEXAS A: It's 25 1/4". Hope it works. Answered on 12/16/2009 by Spartn from Delaware, OH A: 26 inches Answered on 1/19/2010 by musicman333 from Fond du Lac, WI
Q: I recently purchased this produce, "Staples" Item: 599037 Model: 122144/23610. Two of the three lables came off fairly easy and the third, with just some water, came off with a little elbow grease. What might you recommend to take the adheasive off that remains. I do not want to use something that might damage the mat material. Thank you. Asked on 9/25/2009 by Anonymous Know the answer? Answer this question 1 answer A: Please contact Staples Customer Service at the customer support # 1-866-755-1321 Answered on 10/6/2009 by Customer Care from Staples
Q: I am needing to know what is the dimension of the extended portion of the mat that fits under the desk. I have a limited space of 22" and I do not want to cut it down to fit Asked on 9/17/2009 by Lisa from Eagle Point, OR Know the answer? Answer this question 1 answer A: It is 25" 1/4 wide Answered on 10/13/2009 by JOHN DEERE from WABASH IN
Q: I am considering purchasing this product but have had bad experience with a previous purchase of a similar product at Staples. What does the term "Mfr. limited lifetime warranty" really mean? The mat I have now cracked and was worthless after about 1 year. My carpet and pad are 3/4" total thickness. Thank you. Asked on 8/30/2009 by Anonymous Know the answer? Answer this question 2 answers A: I purchased mine and I have all plush carpets. It as worked well for a few years, but now the whole top where I sit daily is all cracked. The "lifetime" warranty looks like I will have to pay to ship it to them and another $20, so about $40 for something I paid $48.99 for. I guess it is time to just buy another one that won't crack from another vendor. Answered on 4/14/2010 by moranj from New Boston, NH A: The last mat you will buy. Works great on plush carpets. I have had the same experience as you and this product is just right for us! Answered on 9/1/2009 by Tony from Glenside, PA
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