A:
These should not have the incorrect tip. However, if you believe the one you have is defective, we are happy to exchange it for you. If you had the item delivered, please call us at 800-333-3330. If you bought the item in store, please return it to the store with your receipt. If you would like to share your feedback with us regarding the product, please call Staples Brand Group at 800-425-0049.
Answered on 4/7/2011 by Renee L from Staples