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Staples® Montbrook™ Top Grain Leather Managers Mid-Back Chair, Black

Staples® Montbrook™ Top Grain Leather Managers Mid-Back Chair, Black

Item: 853617    Model: 19481-CC

Staples® Montbrook™ Top Grain Leather Managers Mid-Back Chair, Black
4.0stars
( 507 reviews)
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  • Pneumatic adjustable seat height
  • Internal lumbar support
  • Tilt tension and tilt lock
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  • FREE SHIPPING, Plus up to 5% back for Rewards Members
  • Special Financing Available  Learn More
  • In Stock Online
  • Expected Delivery:1 - 7 Business Days
  • Check in Store Availability
Pneumatic adjustable seat heightInternal lumbar supportTilt tension and tilt lockEachBlackPneumatic adjustable seat heightInternal lumbar supportTilt tension and tilt lockStaples® Montbrook™ Top Grain Leather Managers Mid-Back Chair, Black229.99USDhttp://www.staples-3p.com/s7/is/image/Staples/s0409269_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0409269_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0362774_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0409269http://www.staples-3p.com/s7/is/image/Staples/s0362774_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0409267_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0409267_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0409267http://www.staples-3p.com/s7/is/image/Staples/s0362774http://www.staples-3p.com/s7/is/image/Staples/s0040861_sc7?http://www.staples-3p.com/s7/is/image/Staples/s0409265_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0409265_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0409265/Staples-Montbrook-Top-Grain-Leather-Managers-Mid-Back-Chair-Black/product_853617
Price:
$229.99
Each

Currently Out of Stock.

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REVIEW SNAPSHOT®

by PowerReviews
Staples® Montbrook™ Top Grain Leather Managers Mid-Back Chair, Black
 
3.9

(based on 507 reviews)

Ratings Distribution

  • 5 Stars

     

    (214)

  • 4 Stars

     

    (150)

  • 3 Stars

     

    (59)

  • 2 Stars

     

    (35)

  • 1 Stars

     

    (49)

76%

of respondents would recommend this to a friend.

Pros

  • Comfortable (383)
  • Attractive (360)
  • Rolls smoothly (302)
  • Easy to assemble (284)
  • Durable (246)

Cons

  • Uncomfortable (104)
  • Lacks adjustability (50)
  • Creaks (18)
  • Not ergonomic (18)
  • Rolls poorly (15)

Best Uses

  • Computer chair (284)
  • Home office (243)
  • Primary work chair (145)
  • Conference chairs (50)
  • Informal use (27)
    • Reviewer Profile:
    • Midrange shopper (309), Budget shopper (124), High-end shopper (25)
    • Primary use:
    • Personal (308), Business (156)

Most Helpful Positive Review

 

Love it!

I love this chair. Lady-friendly...The strong lumbar support was the deciding factor. I'm not sure if it would work well for a tall guy b/c the height doesn't adjust much but...Read complete review

I love this chair. Lady-friendly...The strong lumbar support was the deciding factor. I'm not sure if it would work well for a tall guy b/c the height doesn't adjust much but perfect for a "shorter" person. Very comfy; the cushioned arms are nice and long enough to actually be effective. If you like to sit indian-style, this chair works great. Supports good posture as well - very pleased.

VS

Most Helpful Negative Review

 

Poor quality control, cheap parts!

I am a Staples fan and a loyal customer, but that may change. I purchased this chair February 27th for my office. When I opened the box, several of the parts were...Read complete review

I am a Staples fan and a loyal customer, but that may change. I purchased this chair February 27th for my office. When I opened the box, several of the parts were scratched, so I went back to the store and the manager offered to trade them out with parts from other chairs. We opened 3 boxes in order to get parts that looked okay. Assembled the chair and all was well: for a short period.

I am 195 lbs and only wind up in the office for 4-5 hours at a time about two weeks a month because of travel, etc. I say that because the warranty is based on a max of 225 lbs and 40 hours per week.

Yesterday, gas strut broke through the star base and proceeded to scratch the floor before I realized what was happening. I called the store and they said I needed to call the warranty claim center, which I did. On the phone with the warranty claim center, the representative insisted that I needed a different part which doesn't matter because both aren't in stock and they have to order them which takes 4-6 weeks.

So, I either have to use a folding chair or purchase a new chair because this one is unusable. Don't buy this or any other "Staples" brand chair. Quality control is poor, parts are cheap, and customer service at the warranty level is poor. I do give kudos to the manager that helped me piece together the chair originally!

Thanks for allowing me to vent. Hindsight is always 20/20.

Reviewed by 507 customers

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Displaying reviews 1-5

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3.0

Staples Montbrook desk chair

By Anne D. Dykeman

from Seven Lakes, NC

Verified Buyer
This customer has reached Intern level on the Staples.com Leaderboard

Comments about Staples® Montbrook™ Top Grain Leather Managers Mid-Back Chair, Black:

Beautiful chair but got it home and could not get the seat up any higher. Now I have to take it back. It was a floor model and I am blaming the problem on that. Other than that, it is a fine chair with very nice leather seating and arms. Very comfortable.

Comment on this review(earn points)

 
5.0

Board Member, Friends of Liberia

By Virginia C. Hesel

from Cape May, New Jersey

Verified Buyer

Comments about Staples® Montbrook™ Top Grain Leather Managers Mid-Back Chair, Black:

Just what I was looking for after years of working with another Staples Chair, which I also loved. The only problem is I'm older and my back needs more support and I need more comfort. I tried out all the chairs I was interested in, about twenty, and decided this was the chair for me. This way I can sit up straight for hours at the computer and also lean back for rest and movement. The chair is cushiony and wonderfully comfortable in that I feel secure in it, relaxed and ever so ready to work. I am indebted to the salesperson for recommending this chair at Staples Cape May Court House, a fine young man! Virginia

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4.0

Montbrook Office Chair

By Voudog

from New Harmony Utah

Verified Buyer

Comments about Staples® Montbrook™ Top Grain Leather Managers Mid-Back Chair, Black:

Recently purchased the Montbrook Office Chair and it arrived at the store in two days. The staff at the store were very helpful in assisting with finding the correct office chairs for the office. The chairs were very easy to put together.
All the parts were clearly marked, no guessing at which screw went where. The chair went together with little effort. took 20 minutes to put together the first one and 10 minutes for the second. There were no issue with the fit or finish with the chairs. I would recommend them to anyone who needed a mid-price chair.

Comment on this review(earn points)

 
4.0

My Chairs

By Bang

from Webster, TX

Verified Buyer
This customer has reached Intern level on the Staples.com Leaderboard

Comments about Staples® Montbrook™ Top Grain Leather Managers Mid-Back Chair, Black:

Ordered these chairs, on line, for me & the spousal unit for our home based office. They were extremely easy to assemble, instructions were user friendly. One of the chairs had a scar on the back rest. Called my local Staples retail store. They had one in stock still in the box at the store. They said bring in the one that was marred and they would do an even exchange.
They unloaded and loaded the exchange chairs(in boxes) for me and made the exchange a smooth event. Had me on my way within 15 minutes. We did go to the store, before ordering, and tried out every chair they had. Needed them to be high backed, for comfort, since we do watch television on our computers. The only thing that I am disappointed in is that the chairs are not consistently comfortable. The padding in my chair is slightly less cushiony than my husband's, even though they are the exact same style of chair.

Comment on this review(earn points)

 
2.0

After 90 days the seat has bottomed out

By Leslie

from Michigan

This customer has reached Intern level on the Staples.com Leaderboard

Comments about Staples® Montbrook™ Top Grain Leather Managers Mid-Back Chair, Black:

I'm not one to normally take time to write reviews but I feel I need to for this one. This chair was great for about 60 days and then the bottom just gave out. I am not a large person, 155 lb. I sit on it maybe 5 hrs a day. I'm very disappointed with it and think that Staples has a terrible return policy. I won't buy a chair anywhere again, that only gives a 14 day warranty. I was told to contact the MFG. right, in China. The last one I purchased online and it held up for more than 15 years. Hope you all continue to have a cushy seat,

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Displaying reviews 1-5

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