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Staples® Montbrook™ Top Grain Leather Managers Mid-Back Chair, Black

Staples® Montbrook™ Top Grain Leather Managers Mid-Back Chair, Black

Item: 853617    Model: 19481-CC

Staples® Montbrook™ Top Grain Leather Managers Mid-Back Chair, Black
4.0stars
( 516 reviews)
SHARE:
  • Pneumatic adjustable seat height
  • Internal lumbar support
  • Tilt tension and tilt lock
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  • FREE SHIPPING, Plus up to 5% back for Rewards Members
  • Special Financing Available  Learn More
  • In Stock Online
  • Expected Delivery:1 Business Day
  • FREE Shipping to store ( Learn More )
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Pneumatic adjustable seat heightInternal lumbar supportTilt tension and tilt lockEachBlackPneumatic adjustable seat heightInternal lumbar supportTilt tension and tilt lockStaples® Montbrook™ Top Grain Leather Managers Mid-Back Chair, Black234.99USDhttp://www.staples-3p.com/s7/is/image/Staples/s0409269_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0409269_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0362774_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0409269http://www.staples-3p.com/s7/is/image/Staples/s0362774_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0409267_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0409267_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0409267http://www.staples-3p.com/s7/is/image/Staples/s0362774http://www.staples-3p.com/s7/is/image/Staples/s0040861_sc7?http://www.staples-3p.com/s7/is/image/Staples/s0409265_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0409265_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0409265/Staples-Montbrook-Top-Grain-Leather-Managers-Mid-Back-Chair-Black/product_853617
Price:
$234.99
Each

Currently Out of Stock.

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REVIEW SNAPSHOT®

by PowerReviews
Staples® Montbrook™ Top Grain Leather Managers Mid-Back Chair, Black
 
3.9

(based on 516 reviews)

Ratings Distribution

  • 5 Stars

     

    (218)

  • 4 Stars

     

    (152)

  • 3 Stars

     

    (60)

  • 2 Stars

     

    (36)

  • 1 Stars

     

    (50)

76%

of respondents would recommend this to a friend.

Pros

  • Comfortable (383)
  • Attractive (360)
  • Rolls smoothly (302)
  • Easy to assemble (284)
  • Durable (246)

Cons

  • Uncomfortable (104)
  • Lacks adjustability (50)
  • Creaks (18)
  • Not ergonomic (18)
  • Rolls poorly (15)

Best Uses

  • Computer chair (284)
  • Home office (243)
  • Primary work chair (145)
  • Conference chairs (50)
  • Informal use (27)
    • Reviewer Profile:
    • Midrange shopper (309), Budget shopper (124), High-end shopper (25)
    • Primary use:
    • Personal (308), Business (156)

Most Helpful Positive Review

 

Love it!

I love this chair. Lady-friendly...The strong lumbar support was the deciding factor. I'm not sure if it would work well for a tall guy b/c the height doesn't adjust much but...Read complete review

I love this chair. Lady-friendly...The strong lumbar support was the deciding factor. I'm not sure if it would work well for a tall guy b/c the height doesn't adjust much but perfect for a "shorter" person. Very comfy; the cushioned arms are nice and long enough to actually be effective. If you like to sit indian-style, this chair works great. Supports good posture as well - very pleased.

VS

Most Helpful Negative Review

 

Poor quality control, cheap parts!

I am a Staples fan and a loyal customer, but that may change. I purchased this chair February 27th for my office. When I opened the box, several of the parts were...Read complete review

I am a Staples fan and a loyal customer, but that may change. I purchased this chair February 27th for my office. When I opened the box, several of the parts were scratched, so I went back to the store and the manager offered to trade them out with parts from other chairs. We opened 3 boxes in order to get parts that looked okay. Assembled the chair and all was well: for a short period.

I am 195 lbs and only wind up in the office for 4-5 hours at a time about two weeks a month because of travel, etc. I say that because the warranty is based on a max of 225 lbs and 40 hours per week.

Yesterday, gas strut broke through the star base and proceeded to scratch the floor before I realized what was happening. I called the store and they said I needed to call the warranty claim center, which I did. On the phone with the warranty claim center, the representative insisted that I needed a different part which doesn't matter because both aren't in stock and they have to order them which takes 4-6 weeks.

So, I either have to use a folding chair or purchase a new chair because this one is unusable. Don't buy this or any other "Staples" brand chair. Quality control is poor, parts are cheap, and customer service at the warranty level is poor. I do give kudos to the manager that helped me piece together the chair originally!

Thanks for allowing me to vent. Hindsight is always 20/20.

Reviewed by 516 customers

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Displaying reviews 1-5

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4.0

Comfortable

By Leather Office Chair

from Pottstown, PA

Verified Buyer

Pros

    Cons

      Best Uses

        Comments about Staples® Montbrook™ Top Grain Leather Managers Mid-Back Chair, Black:

        This chair seems durable and comfortable. Time will tell as to the durability.

        • Are you connected to this product in any way?:
        • I am an employee or otherwise affiliated with the brand.

        Comment on this review(earn points)

         
        4.0

        Staples Chair

        By Bill

        from Newark, DE

        Verified Buyer
        This customer has reached Intern level on the Staples.com Leaderboard

        Comments about Staples® Montbrook™ Top Grain Leather Managers Mid-Back Chair, Black:

        I haven't had the chair long enough to properly evaluate it, but so far it is comfortable and practical. I had one that was similar and the "leather" started to peel after a few years use.

        Comment on this review(earn points)

         
        5.0

        MONTBROOK EXECUTIVE CHAIR

        By ONE MANAGER'S OPINION

        from BREA, CA

        Verified Buyer

        Comments about Staples® Montbrook™ Top Grain Leather Managers Mid-Back Chair, Black:

        I TOOK THE TIME TO "TEST DRIVE" A NUMBER OF CHAIRS ON DISPLAY IN THE STAPLES SHOWROOM. THERE WERE A NUMBERS OF POSSIBILITIES, BOTH CHEAPER AND MORE EXPENSIVE THAN THE MONTBROOK THAT I EVENTUALLY CHOSE.
        I WAS LOOKING FOR A CHAIR THAT HAD THE ULTIMATE COMBINATION OF COMFORT AND SUPPORT. I SPEND MANY HOURS A DAY IN THE EXECUTIVE CHAIR.....SO THOSE ATTRIBUTES ARE EXTREMELY IMPORTANT.
        THERE WAS A HIGH-END NAME BRAND CHAIR ON SALE AT $100 DISCOUNT, THAT I THOUGHT WOULD BE A GREAT FIT. BUT AFTER TRYING IT A NUMBER OF TIMES, I FELT IT WAS VERY COMPFORTABLE.......BUT ONLY IF YOU WERE LEANING BACK IN IT. IF YOU WERE ACTUALLY DOING WORK AND LEANING FORWARD, NOT ONLY WAS THERE NO SUPPORT.....BUT YOU FEEL LIKE YOU ARE SLIPPING OFF THE FRONT OF THE CHAIR.
        THE MONTBROOK GIVES ME BOTH COMFORT AND SUPPORT IN ALL POSITIONS. AT THIS POINT.......I AM VERY CONFIDENT IN AND PLEASED WITH MY SELECTION OF THE MONTBROOK EXECUTIVE CHAIR.

        Comment on this review(earn points)

         
        1.0

        Very uncomfortable

        By hk2000

        from Virginia

        This customer has reached Intern level on the Staples.com Leaderboard

        Comments about Staples® Montbrook™ Top Grain Leather Managers Mid-Back Chair, Black:

        The seat gets compressd very quickly- I'm less than 150 lb and the seat is already feels like a bench. The hight adjustment does not work and takes a lot of jiggeling to engage ( as in: you need to hold the base then push the seat up, or jump up and down while holding the lever to get it to start going down). The only saving grace is that it's real leather, but IMO is not worth half the price I paid for it.

        Comment on this review(earn points)

         
        5.0

        Great chair

        By C Kane Office Manager

        from East Hampton NY

        Verified Buyer

        Comments about Staples® Montbrook™ Top Grain Leather Managers Mid-Back Chair, Black:

        Spend 6-7 hours a day in this chair at my computer. Love the range of motion and ability to tilt back. Plenty of padding and good back support. In all, great chair at a reasonable price.

        Comment on this review(earn points)

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