Q: My question is not specefically about this product but what I am looking for is an Leather Managers Hi back chair for a person weighing 280 lbs and all I can find is 250 lbs Asked on 5/11/2012 by Anonymous Know the answer? Answer this question 1 answer A: Staples carries a full line of Big and Tall Chairs. Simply type in "Big and Tall Chairs" in the search box on Staples.com. If you need any further assistance, please call our Sales team directly at 1.800.333.3330. Answered on 5/14/2012 by Darlene S from Staples
Q: Can you remove the arms? Asked on 5/4/2012 by Anonymous Know the answer? Answer this question 1 answer A: The arms of the Staples Montbrook Top Grain Leather Managers Mid-Back Chair, are not intended to be removed. Answered on 5/7/2012 by Community Answer from None
Q: Can I buy a replacement base for this chair? Asked on 11/14/2011 by Anonymous Know the answer? Answer this question 1 answer A: I'm sorry; we do not sell replacement parts for chairs. For further assistance with your chair, please feel free to contact our Staples Brand Department at 1-800-425-0049. Answered on 11/22/2011 by Cara B from Staples
Q: The floor model I sat in rocked, but the 1 I bought does not, and I received no instructions with the chair. I called the store, but they could not answer the question. Richard Holmes 11/14/11 Asked on 11/13/2011 by Anonymous Know the answer? Answer this question 2 answers A: The instructions are wrong! Turn the tilt control counter clockwise to loosen the tilt. Answered on 4/2/2012 by helpful from new jersey
Q: I need to know what the wheel caster shaft size is on this chair. I need to pre-order castor's for my wood flooring from a vendor other than Staples. Asked on 9/12/2011 by Anonymous from Tifton, GA Know the answer? Answer this question 2 answers A: We do carry the soft wheel caster set for hardwood floors, Check out item #651877. Answered on 9/14/2011 by Darlene S from Staples A: According to Staples, the wheel caster shaft on this chair is 2" and dual hooded. Answered on 9/14/2011 by Anonymous from None
Q: I Bought this chair memorial day weekend,and when i sat in it at the store it seemed to be higher off the ground..Then when i brought it home and put it together.I am sure that i put it together correctly,but it seem's so much lower to the ground when i put it in my office!Now i am 6'2 and have very long legs,can anyone tell me if they have the same problem and what i can do about it? Thanks Darren Asked on 5/28/2011 by Darren from Athens, Al. Know the answer? Answer this question 1 answer A: Please contact Staples Product Support at 800-425-0049 for assistance. They will be happy to assist you with any problems you are having with the chair. Answered on 6/2/2011 by Renee L from Staples
Q: Measuring from the top of the seat, how many inches to the top of the arm rest. This chair needs to fit with its arms under a conference table. Asked on 3/23/2011 by Deb from Wis Delsl Know the answer? Answer this question 2 answers A: The distance from top of the seat back to the top of the armrests, would be approximately 20" H. Answered on 3/28/2011 by Darlene S from Staples A: 8.25" Answered on 4/13/2011 by Verny from Sioux City, Iowa
Q: I purchased this chair about 2 month's ago from the local Staples store. It was the demo model (already assembled), but also the only one left in stock. I did not receive any discount for this, and on top of that they told me I was already getting a good deal because I did not have to pay for assembly! I thought that was pretty hilarious. Anyway, I liked the chair and needed one ASAP, so I bought it. Now, 2 months later, the hydraulic mechanism appears to be leaking. After about 15 minutes of sitting, I end up sitting as low as it will go. It is extremely aggravating! The chair is comfy, but BEWARE! Apparently it does not hold up very well. Also, I am 6 ft. tall and weigh 200lbs. Clearly within the weight the chair is rated for, so we can rule obesity out as the cause. QUESTION: Is this covered by the 5 year manufacturer's warranty? If so, how do I claim it? Asked on 1/6/2011 by Adam from Fort Worth, TX Know the answer? Answer this question 1 answer A: For product support please contact Staples Brand Group at 1.800.425.0049. Answered on 1/17/2011 by Rebecca P from Staples
Q: I also purchased this chair today and had it assembled by Staples. I realized when I got it home there were no instructions. The one level that turns does absolutely nothing - I think it's supposed to control the tilt of the chair. I tried the link posted for the previous question about instructions and the link takes you to page that does not function. I'll be returning the chair as soon as possible. Asked on 12/21/2010 by Anonymous from Camp Hill, PA Know the answer? Answer this question 2 answers A: I'm sorry for the trouble here. If you need additional support, please feel free to call us at 1-800-333-3330. Answered on 12/22/2010 by Matt H. from Staples A: That lever controls the lean-back pressure. You may have to turn it considerably to notice the effect. It is not a tilt adjustment. Answered on 1/3/2011 by Ern from Menifee, Ca
Q: what are the chair control functions, had chair assembled and did not receive any? Asked on 12/8/2010 by Anonymous Know the answer? Answer this question 1 answer
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