Q: I bought this chair off the floor. How do I adjust the height? Asked on 4/18/2013 by Larry from Houston, TX Know the answer? Answer this question 1 answer A: The pneumatic seat height adjustment and tilt lockout is located under and towards the back of the seat. You may also check the manufacturer specs located under the product info tab. Answered on 4/22/2013 by Linda from Staples
Q: i need replacement wheels for this chair-- what ones will work? Asked on 3/22/2013 by Bobbi Jo Know the answer? Answer this question 1 answer A: For assistance with replacement casters for your chair, please contact the Staples brand support team directly at 800-425-0049. Answered on 3/28/2013 by Darlene S from Staples
Asked on 4/28/2012 by Anonymous Know the answer? Answer this question 1 answer A: If you look on the under side of the chair it will show where it was manufactured. This particular chair was made in China. Answered on 4/30/2012 by Linda from Staples
Q: What is the fire rating on this product ,,poynter chair mfr # stp-21840, staples # 358113 Asked on 4/27/2012 by Anonymous Know the answer? Answer this question 2 answers A: At Staples all our chairs undergo a pass fire resistant test and if the chairs go up in flames, it would not be sold. As for a fire rating the above chair does not have one. Answered on 5/1/2012 by Christina.M from Staples A: All chairs must pass a fire resistance test before they can be approved for sale. Staples Brand chairs must meet the standards of CAL TB 117, before they are sold to our customers. To place an order for this item, please contact us by dialing 1-800-333-3330. Answered on 5/1/2012 by Liz C from Staples
Q: how do you lock this chair at an angle. It is really comfortable. Just can't figure out how to lock it right. AaronY Asked on 3/5/2012 by AaronY from Santa Monica Know the answer? Answer this question 1 answer A: The tilt lockout locks the chair in the upright position only. Pulling the handle all the way out, allows the chair to tilt. Pushing the handle in locks the chair in the fully upright position. Answered on 3/9/2012 by Cara B from Staples
Q: I bought this product today at the store and it didnot come with directions or an owner's manual. I managed to put the chair together, but I would like to have directions for assembly and an owner's manual to be certain I am not missing parts and have done everything needed to put the product together as well as being able to operate its components. Thank you, Carson Mouser Asked on 2/6/2012 by Anonymous Know the answer? Answer this question 1 answer A: This is a Staples brand chair and its advised to contact customer service via email to inquire about an instructional manual. Answered on 2/9/2012 by Community Answer from None
Q: How do I remove the headrest? I got a replacement headrest and I cannot remove the one on the chair. Asked on 1/21/2012 by Anonymous Know the answer? Answer this question 0 answers(earn bonus points)
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