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Staples Santoro High Back Task Chair, Black

Staples® Santoro High Back Task Chair, Black

Item: 460131    Model: 22373R

Staples® Santoro High Back Task Chair, Black
4.0stars
( 72 reviews)
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  • Black bonded leather seating surfaces
  • Height adjustable padded arms for perfect comfort
  • Height adjustable ratchet back with integral lumbar support positions with a click
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  • FREE SHIPPING, Plus up to 5% back for Rewards Members
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  • Expected Delivery:1 Business Day
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Black bonded leather seating surfacesHeight adjustable padded arms for perfect comfortHeight adjustable ratchet back with integral lumbar support positions with a clickEachBlack bonded leather seating surfacesHeight adjustable padded arms for perfect comfortHeight adjustable ratchet back with integral lumbar support positions with a clickStaples® Santoro High Back Task Chair, Black199.99USDhttp://www.staples-3p.com/s7/is/image/Staples/s0469564_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0469563_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0469564_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0469563_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0469564http://www.staples-3p.com/s7/is/image/Staples/s0469566_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0469566_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0469566http://www.staples-3p.com/s7/is/image/Staples/s0469563http://www.staples-3p.com/s7/is/image/Staples/s0469565_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0469565_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0469565http://www.staples-3p.com/s7/is/image/Staples/s0469567_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0469567_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0469567/Staples-Santoro-High-Back-Task-Chair-Black/product_460131
Price:
$199.99
Each

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REVIEW SNAPSHOT®

by PowerReviews
Staples® Santoro High Back Task Chair, Black
 
4.1

(based on 73 reviews)

Ratings Distribution

  • 5 Stars

     

    (33)

  • 4 Stars

     

    (26)

  • 3 Stars

     

    (6)

  • 2 Stars

     

    (2)

  • 1 Stars

     

    (6)

81%

of respondents would recommend this to a friend.

Pros

  • Comfortable (25)
  • Attractive (24)
  • Easy to assemble (15)
  • Good lumbar support (13)
  • Rolls smoothly (12)

Cons

  • Uncomfortable (6)

Best Uses

  • Home office (13)
  • Computer chair (9)
  • Primary work chair (8)
  • Informal use (6)
  • Conference chairs (3)
    • Reviewer Profile:
    • Midrange shopper (29), Budget shopper (3), High-end shopper (3)
    • Primary use:
    • Personal (19), Business (16)

Most Helpful Positive Review

 

Very comfortable and highly adjustable

This chair is the very comfortable! It adjusts more than any other chair in Staples - there are 3 levers (height, multi-position tilt lock, separate multi-position back tilt lock) and a knob...Read complete review

This chair is the very comfortable! It adjusts more than any other chair in Staples - there are 3 levers (height, multi-position tilt lock, separate multi-position back tilt lock) and a knob (lumbar tension). I assembled it with a friend and it wasn't hard. I was a bit disappointed however in it's final look. The seam on the center of the seat and the seam on the center of the back did not line up in the end and there was a larger gap between one arm rest and the side of the back than on the other side of the chair. The problem is the seat screw holes. The back cannot be moved left to right it is connected to the chair base which is connected to the wheels. When I put it together I saw it did not line up so I took the seat off thinking I could nudge it side to side a bit but owing to the pre drilled screw holes I could not. When I lined the seams up the screw holes were off where the seat connects to the base. This did not effect the comfort of the chair but it is visually annoying.

VS

Most Helpful Negative Review

 

the leaning problem is the cylinder

I got a leaning one too. It was very noticeable and uncomfortable. After a lot of testing I have determined that the main problem is the cheap gas cylinder. I compared the base...Read complete review

I got a leaning one too. It was very noticeable and uncomfortable. After a lot of testing I have determined that the main problem is the cheap gas cylinder. I compared the base and cylinder from my old 11 year old staples chair to this one. I marked the location of two wheels on the floor and put my torpedo level on side of the silver part of the cylinder and noted the location of the bubble. Then I rotated the base to the next wheel, making sure they were on the tape marks and keeping the level in the same spot. I did this so I tested the bubble location on all wheels. Mine shifted grossly back from one side to the other as it was rotated. My old chair base had very little shift. It stayed very close to the same at each location.

I then put my old cylinder in the in the new base and tested again. It is a little loose at the top but it was much improved, almost as good as my old base. I put the new cylinder in my old base and it was wobbly again. I put the chair on my old base with my old cylinder. I used the same tape marks and rotated the chair and used a large square to check the squareness of the seat back bracket. I kept the square in the same spot when I checked it. It was perfectly square with the wheels in each location. I put my old base back on with the new cylinder and the angle of the seat back bracket tilted back and forth as I would have expected.

I then looked closely at the new cylinder. It looked funny so I put a ruler along the black part. It has the little crimp at the bottom as they all do but it has a very uneven taper starting about 2 3/4" from the bottom. This causes the cylinder to sit crooked in the base.

I put my old cylinder in the new base with one wrap of electrical tape where it fits into the base at the top to take up the slack at the top of the base and checked for square. It was not quite as good as with my old cylinder and my old base but it was very close.

So the base is a small part of the problem but probably acceptable if they supplied a properly formed gas cylinder.

I also agree that the arm rests are too high even in the lowest position if you are keyboarding.

With the tilt fixed I find this to be a very comfortable chair.

Since I had a good cylinder to repair this chair I will keep it. Otherwise I would have to return it.

Reviewed by 73 customers

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Displaying reviews 1-5

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4.0

Great chair

By Rob

from North Carolina

Verified Buyer

Comments about Staples® Santoro High Back Task Chair, Black:

Perfect comfort and great chair!

Comment on this review(earn points)

 
5.0

Great Chair

By Santoro High Back Task Chair

from Ocala, Florida

Verified Buyer

Comments about Staples® Santoro High Back Task Chair, Black:

I was surprised to see how easy this chair was to put together. In fact, my 15 year old grandson did the job by himself. Now that I am using it in my computer room, it has become my "favorite" chair to sit in. The different adjustments allow me to contour the position of the chair to my own needs. I am so glad I purchased it.

Comment on this review(earn points)

 
4.0

Santoro Chair Review

By Finance

from Eastern NC

Verified Buyer

Comments about Staples® Santoro High Back Task Chair, Black:

After visiting several stores, and trying many different chairs, this chair was selected because of it's many adjustable features and the support it gives my back. Being short, it has been difficult to find a chair that "fit", but this one does. Many chairs have such a large seat, that my knees will not bend over the edge comfortably, but this one doesn't have that problem. Also, I like that I can adjust the height of the lumbar as well as the amount of lumbar support. This chair is rated for 5-8 hours, and has been comfortable. It was also easy to assemble - parts were sufficiently labeled and diagrams were clear.

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1.0

Not worth the money or your time

By Mick

from MD

This customer has reached Intern level on the Staples.com Leaderboard

Comments about Staples® Santoro High Back Task Chair, Black:

If you liked putting this chair together the 1st time just wait and you'll get to do it again.
I've had this chair about nine months at the time of writing this review and its steadily had problems since about 20 days *return policy is 14 days* after I purchased it.
I'm a tall guy so I bought this for the adjustable back which promptly stopped working while fixed at the shortest setting somewhere around day 20.
A few months later the chair started to slowly sink while sitting in it. Now more recently it just gives up a quick couple inches at a time.
A lovely lady (Anne) at staples support worked with me to get a pro-rated credit for my chair. Now just waiting for my credit to arrive to purchase another chair.
Read read read the reviews folks!!! I didn't and now I'mjavascript:void(0); paying for it with my time as I run around trying to get another chair.

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5.0

Awesome Chair

By Sony

from Springfield MA

Verified Buyer
This customer has reached Intern level on the Staples.com Leaderboard

Comments about Staples® Santoro High Back Task Chair, Black:

If you are looking for a chair that is made just for you. Here it is. Adjustable back, adjustable arm rests and height adjustment and seat adjustment as well. Everything to fit you perfectly like a great pair of jeans. Yes it is pricey but well worth the money. I have bought cheaper chairs in the past and this one looks and feels like it is made to last. Leather is beautifully stitched to compliment any decor. I got this for a Christmas gift and at first I was sceptical of how much my husband paid. But after putting it together and taking it for a test drive. It is awesome.

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