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Staples Santoro High Back Task Chair, Black

Staples® Santoro High Back Task Chair, Black

Item: 460131    Model: 22373R

Staples® Santoro High Back Task Chair, Black
4.0stars
( 14 reviews)
  • Black bonded leather seating surfaces
  • Height adjustable padded arms for perfect comfort
  • Height adjustable ratchet back with integral lumbar support positions with a click
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Black bonded leather seating surfacesHeight adjustable padded arms for perfect comfortHeight adjustable ratchet back with integral lumbar support positions with a clickEachBlack bonded leather seating surfacesHeight adjustable padded arms for perfect comfortHeight adjustable ratchet back with integral lumbar support positions with a clickStaples® Santoro High Back Task Chair, Blackhttp://s7d5.scene7.com/is/image/Staples/s0469564_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0469563_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0469564_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0469563_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0469564http://s7d5.scene7.com/is/image/Staples/s0469566_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0469566_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0469566http://s7d5.scene7.com/is/image/Staples/s0469563http://s7d5.scene7.com/is/image/Staples/s0469565_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0469565_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0469565http://s7d5.scene7.com/is/image/Staples/s0469567_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0469567_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0469567/Staples-Santoro-High-Back-Task-Chair-Black/product_460131Staples® Santoro High Back Task Chair, Black4.014
Price:
$199.99
Each

Currently Out of Stock.

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REVIEW SNAPSHOT®

by PowerReviews
Staples® Santoro High Back Task Chair, Black
 
3.8

(based on 14 reviews)

Ratings Distribution

  • 5 Stars

     

    (6)

  • 4 Stars

     

    (4)

  • 3 Stars

     

    (1)

  • 2 Stars

     

    (1)

  • 1 Stars

     

    (2)

75%

of respondents would recommend this to a friend.

Pros

  • Good lumbar support (11)
  • Attractive (10)
  • Comfortable (10)
  • Rolls smoothly (10)
  • Ergonomic (8)

Cons

  • Uncomfortable (3)

Best Uses

  • Computer chair (9)
  • Home office (9)
  • Primary work chair (6)
  • Conference chairs (3)
    • Reviewer Profile:
    • Midrange shopper (12)
    • Primary use:
    • Business (7), Personal (7)

Most Helpful Positive Review

 

Love this chair

This chair makes me want to sit on my behind all day. I don't of course, but I feel no discomfort whatsoever when I sit for extended periods.
Adjustable in every directio...Read complete review

This chair makes me want to sit on my behind all day. I don't of course, but I feel no discomfort whatsoever when I sit for extended periods.
Adjustable in every direction, I now make my wife and son bring me snacks and drinks because I refuse to get up.
My only gripe is the leather. It gets hot here in AZ and when we shut off the AC indoors, I stick to the chair.

Other than that, I would def. buy this chair again.

VS

Most Helpful Negative Review

 

the leaning problem is the cylinder

I got a leaning one too. It was very noticeable and uncomfortable. After a lot of testing I have determined that the main problem is the cheap gas cylinder. I compared the base and...Read complete review

I got a leaning one too. It was very noticeable and uncomfortable. After a lot of testing I have determined that the main problem is the cheap gas cylinder. I compared the base and cylinder from my old 11 year old staples chair to this one. I marked the location of two wheels on the floor and put my torpedo level on side of the silver part of the cylinder and noted the location of the bubble. Then I rotated the base to the next wheel, making sure they were on the tape marks and keeping the level in the same spot. I did this so I tested the bubble location on all wheels. Mine shifted grossly back from one side to the other as it was rotated. My old chair base had very little shift. It stayed very close to the same at each location.

I then put my old cylinder in the in the new base and tested again. It is a little loose at the top but it was much improved, almost as good as my old base. I put the new cylinder in my old base and it was wobbly again. I put the chair on my old base with my old cylinder. I used the same tape marks and rotated the chair and used a large square to check the squareness of the seat back bracket. I kept the square in the same spot when I checked it. It was perfectly square with the wheels in each location. I put my old base back on with the new cylinder and the angle of the seat back bracket tilted back and forth as I would have expected.

I then looked closely at the new cylinder. It looked funny so I put a ruler along the black part. It has the little crimp at the bottom as they all do but it has a very uneven taper starting about 2 3/4" from the bottom. This causes the cylinder to sit crooked in the base.

I put my old cylinder in the new base with one wrap of electrical tape where it fits into the base at the top to take up the slack at the top of the base and checked for square. It was not quite as good as with my old cylinder and my old base but it was very close.

So the base is a small part of the problem but probably acceptable if they supplied a properly formed gas cylinder.

I also agree that the arm rests are too high even in the lowest position if you are keyboarding.

With the tilt fixed I find this to be a very comfortable chair.

Since I had a good cylinder to repair this chair I will keep it. Otherwise I would have to return it.

Reviewed by 14 customers

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2.0

the leaning problem is the cylinder

By The chair doctor

from Virginia

About Me Midrange Shopper

This customer has reached Intern level on the Staples.com Leaderboard

Pros

  • Comfortable
  • Good Lumbar Support

Cons

    Best Uses

    • Computer Chair

    Comments about Staples® Santoro High Back Task Chair, Black:

    I got a leaning one too. It was very noticeable and uncomfortable. After a lot of testing I have determined that the main problem is the cheap gas cylinder. I compared the base and cylinder from my old 11 year old staples chair to this one. I marked the location of two wheels on the floor and put my torpedo level on side of the silver part of the cylinder and noted the location of the bubble. Then I rotated the base to the next wheel, making sure they were on the tape marks and keeping the level in the same spot. I did this so I tested the bubble location on all wheels. Mine shifted grossly back from one side to the other as it was rotated. My old chair base had very little shift. It stayed very close to the same at each location.

    I then put my old cylinder in the in the new base and tested again. It is a little loose at the top but it was much improved, almost as good as my old base. I put the new cylinder in my old base and it was wobbly again. I put the chair on my old base with my old cylinder. I used the same tape marks and rotated the chair and used a large square to check the squareness of the seat back bracket. I kept the square in the same spot when I checked it. It was perfectly square with the wheels in each location. I put my old base back on with the new cylinder and the angle of the seat back bracket tilted back and forth as I would have expected.

    I then looked closely at the new cylinder. It looked funny so I put a ruler along the black part. It has the little crimp at the bottom as they all do but it has a very uneven taper starting about 2 3/4" from the bottom. This causes the cylinder to sit crooked in the base.

    I put my old cylinder in the new base with one wrap of electrical tape where it fits into the base at the top to take up the slack at the top of the base and checked for square. It was not quite as good as with my old cylinder and my old base but it was very close.

    So the base is a small part of the problem but probably acceptable if they supplied a properly formed gas cylinder.

    I also agree that the arm rests are too high even in the lowest position if you are keyboarding.

    With the tilt fixed I find this to be a very comfortable chair.

    Since I had a good cylinder to repair this chair I will keep it. Otherwise I would have to return it.

    • Primary use:
    • Business

    Comment on this review(earn points)

     
    4.0

    Great chair for great price

    By JulieC

    from Pensacola, FL

    About Me Midrange Shopper

    Verified Buyer

    Pros

    • Attractive Design
    • Comfortable
    • Good Lumbar Support
    • Rolls Smoothly

    Cons

      Best Uses

      • Computer Chair

      Comments about Staples® Santoro High Back Task Chair, Black:

      I was having a great deal of neck pain due to a poor desk and chair set up in my home office. This chair practically eliminated all the discomfort! The chair was not difficult to assemble, but I did have one grommet strip out and had to make adjustments to attach the lumbar support. This chair is very adjustable, I can't imagine not being able to get it set for anyone. The only down side, I like to sit up very high as I am rather short, if I raise the chair all the way up, the arms are in the way and I can't be as close to the desk as I would like. Overall I would still buy this chair, it is so comfortable.

      • Primary use:
      • Business

      Comment on this review(earn points)

       
      4.0

      love this chair

      By Gloria G

      from Freeport NY

      About Me Budget Shopper

      Verified Buyer

      Pros

      • Attractive Design
      • Comfortable
      • Ergonomic
      • Good Lumbar Support
      • Rolls Smoothly
      • Sturdy

      Cons

      • Asssembly Not Easy

      Best Uses

      • Computer Chair
      • Home Office

      Comments about Staples® Santoro High Back Task Chair, Black:

      1

      • Primary use:
      • Personal

      Comment on this review(earn points)

       
      5.0

      So Comfortable!

      By Lutherius Ritter

      from Eureka, Ca

      About Me Midrange Shopper

      Verified Buyer
      This customer has reached Intern level on the Staples.com Leaderboard

      Pros

      • Attractive Design
      • Comfortable
      • Easy To Assemble
      • Good Lumbar Support
      • Sturdy

      Cons

      • Cat Likes It Too Much

      Best Uses

      • Computer Chair
      • Home Office

      Comments about Staples® Santoro High Back Task Chair, Black:

      I bought this chair mainly due to the level of adjustment. It has been very comfortable for those late night gaming sessions and after trading up from my old chair I no longer suffer from lower back pain. My wife loves it as well since she is able to adjust the lumbar support to fit her. Being able to just sit and flip a few levers to suit my comfort is amazing. I can only hope that the padding does not give out like my last chair. I honestly can not think of a single Con for this product. Time will tell.

      • Primary use:
      • Personal

      Comment on this review(earn points)

       
      4.0

      Good chair for the money.

      By Logjam

      from Santa Rosa, CA

      About Me Midrange Shopper

      Verified Buyer

      Pros

      • Attractive Design
      • Comfortable
      • Easy To Assemble
      • Ergonomic
      • Good Lumbar Support
      • Rolls Smoothly
      • Sturdy

      Cons

        Best Uses

        • Computer Chair
        • Conference Chairs
        • Home Office
        • Primary Work Chair

        Comments about Staples® Santoro High Back Task Chair, Black:

        This is a very good chair for the cost. Easy to put together and no problems as others have mentioned. Looks good and is plenty comfortable too. Great value for the cost. Easy delivery. Highly recommend.

        • Primary use:
        • Personal

        Comment on this review(earn points)

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        Do you have questions about this product?(earn points for answers!)

        get answers from real customers and in-house experts with AnswerBox.

        1 Question | 1 Answer
        Displaying question 1
        • Q:

          This chair has a Five year warranty. Does that include the leather on the chair as well as the working parts? I have had chairs in the past where the leather breaks down easily and looks terrible (full of lines and cracks)
          Asked on 11/27/2012 by MAWM2004

          1 answer

          • A:

            The Staples website indicates that the 5-year warranty is a limited manufacturer's warranty, so simple wear like cracks in leather will probably not be covered, only malfunctioning parts. Staples does, however, offer protection plans for furniture which includes the normal wear and tear of leather.

            Answered on 11/27/2012 by Community Answer from None
        Displaying question 1

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