Q: What is the maximum height from the floor to the seat? I would like to make sure it is so tall that I can reach the table. Thanks! Asked on 11/28/2012 by Tao from New York, NY Know the answer? Answer this question 1 answer A: The maximum height is 23-1/4"H. Thanks Answered on 11/28/2012 by Community Answer from None
Q: What is the minimum height from the floor to the top of the arm rest when the seat is at its lowest position? I would like to make sure it will slide under my desk. Thanks! Asked on 10/4/2012 by Brian Know the answer? Answer this question 1 answer A: The lowest seated setting is measured at 23.5 inches. Answered on 10/4/2012 by Community Answer from None
Q: I work for a Sheriffs Dept and have had 2 of these chairs for about a year. I am under the 225lb limit but both chairs have broken on me. I do a lot of leaning back in my chairs watching security monitors and in both chairs the arms have broken where they are attached to the seat. I dont know if this would be covered under the warranty, but if not i need to order replacement arms for both chairs. Please let me know how to proceed, thank you. Asked on 10/3/2012 by mcso 35 from Concord, NH Know the answer? Answer this question 1 answer A: I apologize for the issues it seems you are experiencing with your Staples chair. For assistance with this product, please contact our Staples Brand Product Support Team by dialing 1-800-425-0049. A representative would be happy to further assist you. Answered on 10/3/2012 by Liz C from Staples
Q: I work for a Sheriffs Dept and have had 2 of these chairs for about a year. I am under the 225lb limit but both chairs have broken on me. I do a lot of leaning back in my chairs watching security monitors and in both chairs the arms have broken where they are attached to the seat. I dont know if this would be covered under the warranty, but if not i need to order replacement arms for both chairs. Please let me know how to proceed, thank you. Asked on 10/3/2012 by mcso 35 from Concord, NH Know the answer? Answer this question 1 answer A: I apologize for the isues you have experienced with your Staples Brand chair. For assitance with this product, please contact our Staples Brand product team by dialing 1-800-425-0049. A representative would be happy to further assist you. Answered on 10/3/2012 by Liz C from Staples
Q: How to I get the seat to go up and down? It seems to be stuck in the lowest position? I have pulled out the handle so that it is showing as free but I cannot get the seat to go up and down. Asked on 8/7/2012 by tj Know the answer? Answer this question 1 answer A: Please contact our Staples Brand Group for product assistance at 800-425-0049 Monday - Friday 8am-8pm Eastern Standard Time. Answered on 8/10/2012 by Bonnie B from Staples
Q: How do I get the seat to adust to the highest position? (The pneumatic seat height adjustment level seems to be stuck in the lowest position.) Asked on 5/20/2012 by Pearl from Snow Hill, NC Know the answer? Answer this question 1 answer A: The pneumatic seat height adjustment for Staples' Sidley Luxura Executive High-Back Chair applies to the seat only. Specifications indicate that there is no adjustment for the back rest. According to customer reviews, some complaints (non-adjustable arm rest and back rest, etc.) suggest that discomfort may be relative to the weight and height of person using the chair. Answered on 5/20/2012 by Community Answer from None
Q: I'm interested in purchasing this chair, item 923275, and the hardwood floor casters, item 651874. I'm confused because the description of the casters says they're for "all metal-based chairs." This chair is described as having a "5-star NYLON base." Are the casters compatible with this chair? Or should I buy a different kind of casters? Thank you. Asked on 9/11/2011 by Frank from NYC Know the answer? Answer this question 2 answers A: The casters should be compatible with your chair. It seems all of the chair casters sold by staples say "For metal based chairs," so you should not have any issues. Answered on 9/13/2011 by Anonymous from None A: You are correct, the casters that you are referring to will work with the Staples Luxura chair. Answered on 9/14/2011 by Kayla T. from Staples
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