Q: What is the measurement to the bottom of the seat, when at the lowest height? Asked on 11/6/2012 by Carolo from Cedar Lake, IN Know the answer? Answer this question 1 answer A: The measurement from the floor to the bottom of the seat is 21-1/4" at the lowest height and 24-1/8" at the highest height. Answered on 11/6/2012 by Community Answer from None
Q: Are the arms removable? Asked on 5/4/2012 by Nikki Know the answer? Answer this question 1 answer A: The arms of this chair are not intended to be removed for normal use. Answered on 5/7/2012 by Community Answer from None
Q: I purchased this chair and I am trying to register it with the manufacturer so I can validate the warranty. I can't seem to find Stanmore online to register this chair. Can you help me since there is a limited life-time warranty. Thank you Asked on 4/26/2012 by Bonnie1205 from Lancaster,CA Know the answer? Answer this question 2 answers A: This Chair is a Staples® brand chair. The name Stanmore refers to the model of the chair. Once you purchase the chair, the warranty starts. If you have a warranty claim, all you will need to provide is proof of purchase(eg: store receipt, online order confirmation). If you have any additional warranty questions, please call Staples Product Support, 1-800-425-0049. Answered on 4/30/2012 by Justin G. from Staples A: Staples customer service will be able to assist you with your warranty registration, as these chairs are made for Staples. You can contact them at 800-333-3330 or you may send them an email through the website with your order number. Answered on 4/30/2012 by Community Answer from None
Q: How do I get the back of this seat to come forward more so I can sit completely upright on this chair? Asked on 2/26/2012 by Anonymous Know the answer? Answer this question 2 answers A: For more lumbar support turn the knob on the right side of the seat back towards the arrow labeled “moreâ€. For tilt tension adjustment grasp the round handle under the right front side of the seat, turn the round handle frontward. Answered on 3/2/2012 by Community Answer from None A: The tilt lockout locks the chair in the upright position. Pulling the handle all the way out allows the chair to tilt. Pushing the handle in locks the chair in the fully upright position. Please click the following link for downloadable product instructions: http://www.product-support-staples.com/DisplaySKU.aspx?SKU=923279Answered on 2/28/2012 by Cara B from Staples
Q: I just bought this product and realized the warning label on it stating this product contains materials known to cause birth defects; Are they refering only to led soldering or is there another material? Asked on 1/31/2012 by Zio Know the answer? Answer this question 1 answer A: The warning labels on the Staples Stanmore Top Grain Leather Executive High-Back Chair are required to meet CA's Prop 65 law. It refers to the lead solder and some components of the foam. These all meet federal safety standards, the CA law is stricter. In CA almost every product sold in the state requires some type of Prop 65 warning. Answered on 2/6/2012 by Community Answer from None
Q: Is this 100% leather? Including the arm-chair padding? Asked on 10/30/2011 by Anonymous Know the answer? Answer this question 2 answers A: There is no indication the this is 100% leather, but it is top grain leather. The arms are also covered with the leather, Answered on 11/4/2011 by Darlene S from Staples A: Yes, the chair and the arm pads are bonded leather. Answered on 1/13/2012 by Cara B from Staples
Q: I just received and put this chair together but I can't seem to adjust the seat height. It states in the features that there's a seat height adjustment but mine is not doing this. Asked on 10/26/2011 by Anonymous Know the answer? Answer this question 1 answer A: I received your inquiry through the Question and Answer Feature of Staples.com and wanted to respond to you directly. Because your inquiry is specific in nature it would be best resolved by a member of our Staples Brand Support team. They will be glad to help with your question. You may contact them by phone at 800-425-0049. Answered on 11/2/2011 by Christina.M from Staples
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