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Staples USB-to-Serial Adapter

Staples USB-to-Serial Adapter

Item: 837560    Model: 18762

Staples USB-to-Serial Adapter
4.0stars
( 98 reviews)
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  • USB-to-Serial Adapter
  • Connects your serial device to your USB port
  • Compatible with Windows® 2000 SP4, Windows® XP, Windows® Vista, Windows® 7 or Windows® 8, Mac OS® 9 or higher
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  • Special Financing Available  Learn More
  • In Stock Online
  • Expected Delivery:1 Business Day
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USB-to-Serial AdapterConnects your serial device to your USB portCompatible with Windows® 2000 SP4, Windows® XP, Windows® Vista, Windows® 7 or Windows® 8, Mac OS® 9 or higherAdapterUSB-to-Serial AdapterConnects your serial device to your USB portCompatible with Windows® 2000 SP4, Windows® XP, Windows® Vista, Windows® 7 or Windows® 8, Mac OS® 9 or higherStaples USB-to-Serial Adapter17.82USDhttp://www.staples-3p.com/s7/is/image/Staples/s0362123_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0362126_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0362123_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0362126_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0362123http://www.staples-3p.com/s7/is/image/Staples/s0362124_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0362124_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0362124http://www.staples-3p.com/s7/is/image/Staples/s0362126http://www.staples-3p.com/s7/is/image/Staples/s0362125_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0362125_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0362125/Staples-USB-to-Serial-Adapter/product_837560
Price:
$17.82
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REVIEW SNAPSHOT®

by PowerReviews
Staples USB-to-Serial Adapter
 
4.0

(based on 102 reviews)

Ratings Distribution

  • 5 Stars

     

    (50)

  • 4 Stars

     

    (27)

  • 3 Stars

     

    (11)

  • 2 Stars

     

    (2)

  • 1 Stars

     

    (12)

78%

of respondents would recommend this to a friend.

Pros

  • Reliable (33)
  • Highly compatible (29)
  • Durable construction (20)
  • Strong connection points (14)
  • Easy to set up (11)

Cons

  • Limited compatibility (4)
  • Difficult to set up (3)
  • Poor color variety (3)

Best Uses

  • Computer equipment (28)
  • Everyday use (9)
  • Networking (7)
    • Reviewer Profile:
    • Quality oriented (54), Budget shopper (17), Midrange shopper (8)
    • Primary use:
    • Business (61), Personal (28)
    • Computer Platform:
    • PC (41)
    • Was this a gift?:
    • No (13)

Most Helpful Positive Review

 

Drivers work on 64-bit Windows 7!

This review is for all the users who have this converter, but could not get it to work with 64-bit Windows 7.

I just bought a new Win 7 64-bit...Read complete review

This review is for all the users who have this converter, but could not get it to work with 64-bit Windows 7.

I just bought a new Win 7 64-bit computer and tried to install the Belkin F5u409 I had bought at Staples two years ago. Unfortunately, the drivers supplied by Belkin did not work with the 64-bit version. So, I came to the Staples website and saw all the 1-star ratings. Ah, others had the same problem too. A week or so later, I checked back and there was a new link under the picture to get the most up to date driver for 64-bit Windows. Downloaded, installed, it works!

Congratulations, Staples, for getting this done. There were a LOT of upset owners with new USB to Serial converters who were stuck in 64bit land with no use for the hardware.

So, I hope all the writers of the 1-star ratings (now missing from the web reviews) will come back and visit and download the new drivers.

VS

Most Helpful Negative Review

 

OK for dial-up modem, no good for faxing

Bought 2 USB Serial adapters to attach legacy external 56K modems to new 64bit PCs running Windows 7 Pro.The adapter was easy to set-up and the dial-up connection worked right away. Never was able...Read complete review

Bought 2 USB Serial adapters to attach legacy external 56K modems to new 64bit PCs running Windows 7 Pro.The adapter was easy to set-up and the dial-up connection worked right away. Never was able though to get better than a 28K connection.Faxing was another story. After a week of futzing around with various Windows 7 fax software including Essential Fax and Snappy Fax, finally got the Microsoft program Windows Fax and Scan (WFS, bundled with Win 7 Pro) to send a fax "successfully". I put the word in quotes because even though WFS reported that the fax was sent successfully, the remote fax was never received. Tried many many times, to three different remote faxes (one standalone fax machine, one fax server, serveral other setups). Finally tried faxing to an identically configured Win 7 PC with the very same external 56K modem model connected with the same type of Staples USB Serial adapter and also using WFS. No joy!Bottom line: the fax attempt would often drop with "fatal errors" or with a message that the remote fax had failed to answer (even though I could hear the remote fax answering and sending tones). When the fax was "successful" it was either not received at all on the other end or received only in part i.e. missing lines or containing lines that were squeezed or truncated i.e. the top or bottom of each letter missing.Ended up keeping one USB Serial adapter for one PC to use for occasional dial-up and returning the other. Will eventually buy a USB faxmodem.BTW, I think the Staples 14 day return policy on tech stuff is way too draconian - not enough time to debug problems unless you have the luxury of working on nothing else for 2 weeks. Returns at Staples are easy though - as long as done within the pitifully paltry 14 days allowed.

Reviewed by 102 customers

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5.0

Works Great! Get one today.

By Beth

from Mill Creek WA

Verified Buyer
This customer has reached Intern level on the Staples.com Leaderboard

Comments about Staples USB-to-Serial Adapter:

Thanks to Staples staff I found just what I was looking for to connect my laptop computer to the projector I planned to use for my presentation at a conference. The device is easy to use and I see nothing wrong with it. I wish I had gotten one sooner as it would have saved a lot of grief when I'm preparing for a major speaking engagement. I highly recommend you get one if you are planning a lot of projector uses. It also works on monitors I believe. The price is right and I'm very happy to be able to get it at my local Staples store

Comment on this review(earn points)

 
5.0

Great product

By Janice

from ephrata

Verified Buyer
This customer has reached Intern level on the Staples.com Leaderboard

Comments about Staples USB-to-Serial Adapter:

works well, was exactly the replacement part I needed. Staples was super helpful in helping me locate this item.

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5.0

Great adapter

By Adapters

from Bingen, WA

Verified Buyer
This customer has reached Intern level on the Staples.com Leaderboard

Comments about Staples USB-to-Serial Adapter:

This would be perfect if I had noticed I needed a 13 pin plug rather than a 9 pin. Fortunately, Staples exchanged it for an adapter that connects VGA to HDMI. Great customer service. Sarah in The Dalles store made an extra effort to be sure I had the right product.

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5.0

Excellent Easy Install

By DLopez

from Riverside CA

Verified Buyer
This customer has reached Intern level on the Staples.com Leaderboard

Comments about Staples USB-to-Serial Adapter:

It was very easy to load the drivers, and test. My only note is the price online was $17 and at the store it was $43. The did price match, but couldn't explain the $26 difference

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4.0

Gets the Job Done

By D. Williams

from Goldsboro, NC

Verified Buyer

Comments about Staples USB-to-Serial Adapter:

This device operates as advertised. No issues with driver install or recognition on two different laptops. (Windows 7 Enterprise and XP Ultimate)
The LEDs are a nice touch, but a bit cumbersome at the end with the serial connector. I would have liked to have seen them put on the side that connects to the PC, making the DB-9 connector a bit less clunky. This is easily overlooked considering my application had me connecting an extension to the serial end out to the remote device. I might worry about the connection using the provided connector due to weight stress over time. I only docked one star for the price, which in my experience was exorbitant.

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