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Staples USB-to-Serial Adapter

Staples USB-to-Serial Adapter

Item: 837560    Model: 18762

Staples USB-to-Serial Adapter
4.0stars
( 124 reviews)
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  • Plug-and-play solution for devices with serial plugs
  • Compatible with Windows and Mac operating systems
  • Up-to-date driver support available
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  • Special Financing Available  Learn More
  • In Stock Online
  • Expected Delivery:1 Business Day
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Plug-and-play solution for devices with serial plugsCompatible with Windows and Mac operating systemsUp-to-date driver support availableAdapterPlug-and-play solution for devices with serial plugsCompatible with Windows and Mac operating systemsUp-to-date driver support availableStaples USB-to-Serial Adapter18.82USDhttp://www.staples-3p.com/s7/is/image/Staples/s0362123_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0362123_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0362126_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0362123http://www.staples-3p.com/s7/is/image/Staples/s0362126_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0362124_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0362124_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0362124http://www.staples-3p.com/s7/is/image/Staples/s0362126http://www.staples-3p.com/s7/is/image/Staples/s0362125_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0362125_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0362125/Staples-USB-to-Serial-Adapter/product_837560
Price:
$18.82
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REVIEW SNAPSHOT®

by PowerReviews
Staples USB-to-Serial Adapter
 
4.1

(based on 124 reviews)

Ratings Distribution

  • 5 Stars

     

    (65)

  • 4 Stars

     

    (31)

  • 3 Stars

     

    (12)

  • 2 Stars

     

    (2)

  • 1 Stars

     

    (14)

80%

of respondents would recommend this to a friend.

Pros

  • Reliable (33)
  • Highly compatible (29)
  • Durable construction (20)
  • Strong connection points (14)
  • Easy to set up (11)

Cons

  • Limited compatibility (4)
  • Difficult to set up (3)
  • Poor color variety (3)

Best Uses

  • Computer equipment (28)
  • Everyday use (9)
  • Networking (7)
    • Reviewer Profile:
    • Quality oriented (54), Budget shopper (17), Midrange shopper (8)
    • Primary use:
    • Business (61), Personal (28)
    • Computer Platform:
    • PC (41)
    • Was this a gift?:
    • No (13)

Most Helpful Positive Review

 

Drivers work on 64-bit Windows 7!

This review is for all the users who have this converter, but could not get it to work with 64-bit Windows 7.

I just bought a new Win 7 64-bit...Read complete review

This review is for all the users who have this converter, but could not get it to work with 64-bit Windows 7.

I just bought a new Win 7 64-bit computer and tried to install the Belkin F5u409 I had bought at Staples two years ago. Unfortunately, the drivers supplied by Belkin did not work with the 64-bit version. So, I came to the Staples website and saw all the 1-star ratings. Ah, others had the same problem too. A week or so later, I checked back and there was a new link under the picture to get the most up to date driver for 64-bit Windows. Downloaded, installed, it works!

Congratulations, Staples, for getting this done. There were a LOT of upset owners with new USB to Serial converters who were stuck in 64bit land with no use for the hardware.

So, I hope all the writers of the 1-star ratings (now missing from the web reviews) will come back and visit and download the new drivers.

VS

Most Helpful Negative Review

 

OK for dial-up modem, no good for faxing

Bought 2 USB Serial adapters to attach legacy external 56K modems to new 64bit PCs running Windows 7 Pro.The adapter was easy to set-up and the dial-up connection worked right away. Never was able...Read complete review

Bought 2 USB Serial adapters to attach legacy external 56K modems to new 64bit PCs running Windows 7 Pro.The adapter was easy to set-up and the dial-up connection worked right away. Never was able though to get better than a 28K connection.Faxing was another story. After a week of futzing around with various Windows 7 fax software including Essential Fax and Snappy Fax, finally got the Microsoft program Windows Fax and Scan (WFS, bundled with Win 7 Pro) to send a fax "successfully". I put the word in quotes because even though WFS reported that the fax was sent successfully, the remote fax was never received. Tried many many times, to three different remote faxes (one standalone fax machine, one fax server, serveral other setups). Finally tried faxing to an identically configured Win 7 PC with the very same external 56K modem model connected with the same type of Staples USB Serial adapter and also using WFS. No joy!Bottom line: the fax attempt would often drop with "fatal errors" or with a message that the remote fax had failed to answer (even though I could hear the remote fax answering and sending tones). When the fax was "successful" it was either not received at all on the other end or received only in part i.e. missing lines or containing lines that were squeezed or truncated i.e. the top or bottom of each letter missing.Ended up keeping one USB Serial adapter for one PC to use for occasional dial-up and returning the other. Will eventually buy a USB faxmodem.BTW, I think the Staples 14 day return policy on tech stuff is way too draconian - not enough time to debug problems unless you have the luxury of working on nothing else for 2 weeks. Returns at Staples are easy though - as long as done within the pitifully paltry 14 days allowed.

Reviewed by 124 customers

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Displaying reviews 1-5

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4.0

Store Price

By Gsope

from Virginia

This customer has reached Intern level on the Staples.com Leaderboard

Comments about Staples USB-to-Serial Adapter:

Good grief, $18 something online $48 to $55 in the local Staples stores -- wow! Guess when you go to Staples you have to have the on-line price guaranty in mind. Was plug-n-play as advertised not sure what is on the CD they include. Seems to work as advertised.

Comment on this review(earn points)

 
3.0

Should Have Worked...

By Rugrat

from Idaho

Verified Buyer
This customer has reached Intern level on the Staples.com Leaderboard

Comments about Staples USB-to-Serial Adapter:

I purchased this product after reading reviews all over the internet. Many of the reviews recommended this product to connect my HP 722C Deskjet to my new Windows 7 computer. But, alas, I could not get it to work. I followed all the instructions and even followed comments from other users but could not get it to work. After many failed attempts I finally gave up and decided to return it. I have to say...Staples has a great return policy! That is just one of the reasons I always go to Staples FIRST for the items I need. I will continue to use them for the items they carry but I purchased a different printer adapter to try. I have been working long hours so have not been able to try and install it as yet. But I have high hopes.

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5.0

Cheaper online than in store

By DAK

from Pittsburgh, PA

Verified Buyer
This customer has reached Intern level on the Staples.com Leaderboard

Comments about Staples USB-to-Serial Adapter:

Use the price match guarantee and get it for a reasonable price than a ridiculousin-store price. It works like it's supposed to.

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5.0

Life Saver

By Debbie Clapp

from Knoxville TN

Verified Buyer

Comments about Staples USB-to-Serial Adapter:

Had to hook up my computer to a firewall so our headquarters could go in and reconfigure it to allow for updates. My laptop does not have a serial port and so I was able to purchase this and make sure everything worked. This had to be done by the first of the year. This allowed me to hook up to the firewall using the serial port and three hours later we had everything tested and the updates ready to go. The local staples store was on my way to the office and they knew what I needed and quickly got me on my way.

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5.0

USB to Serial Adapter

By MKB4213

from Allentown,PA

Verified Buyer

Comments about Staples USB-to-Serial Adapter:

Still have an older piece of hardware that requires an adapter to connect the old serial cable to 9pin adapter to program the device. While we have been able to upgrade our computers over the years, the connection to the device has remained the same. This adapter does the job and keeps us from having to upgrade all the devices in our fleet of vehicles.

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