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Staples USB-to-Serial Adapter

Staples USB-to-Serial Adapter

Item: 837560    Model: 18762

Staples USB-to-Serial Adapter
4.0stars
( 128 reviews)
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  • Plug-and-play solution for devices with serial plugs
  • Compatible with Windows and Mac operating systems
  • Up-to-date driver support available
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  • Expected Delivery:1 Business Day
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Plug-and-play solution for devices with serial plugsCompatible with Windows and Mac operating systemsUp-to-date driver support availableAdapterPlug-and-play solution for devices with serial plugsCompatible with Windows and Mac operating systemsUp-to-date driver support availableStaples USB-to-Serial Adapter18.82USDhttp://www.staples-3p.com/s7/is/image/Staples/s0362123_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0362126_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0362123_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0362126_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0362123http://www.staples-3p.com/s7/is/image/Staples/s0362124_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0362124_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0362124http://www.staples-3p.com/s7/is/image/Staples/s0362126http://www.staples-3p.com/s7/is/image/Staples/s0362125_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0362125_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0362125/Staples-USB-to-Serial-Adapter/product_837560
Price:
$18.82
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REVIEW SNAPSHOT®

by PowerReviews
Staples USB-to-Serial Adapter
 
4.1

(based on 129 reviews)

Ratings Distribution

  • 5 Stars

     

    (70)

  • 4 Stars

     

    (31)

  • 3 Stars

     

    (12)

  • 2 Stars

     

    (2)

  • 1 Stars

     

    (14)

81%

of respondents would recommend this to a friend.

Pros

  • Reliable (33)
  • Highly compatible (29)
  • Durable construction (20)
  • Strong connection points (14)
  • Easy to set up (11)

Cons

  • Limited compatibility (4)
  • Difficult to set up (3)
  • Poor color variety (3)

Best Uses

  • Computer equipment (28)
  • Everyday use (9)
  • Networking (7)
    • Reviewer Profile:
    • Quality oriented (54), Budget shopper (17), Midrange shopper (8)
    • Primary use:
    • Business (61), Personal (28)
    • Computer Platform:
    • PC (41)
    • Was this a gift?:
    • No (13)

Most Helpful Positive Review

 

Drivers work on 64-bit Windows 7!

This review is for all the users who have this converter, but could not get it to work with 64-bit Windows 7.

I just bought a new Win 7 64-bit...Read complete review

This review is for all the users who have this converter, but could not get it to work with 64-bit Windows 7.

I just bought a new Win 7 64-bit computer and tried to install the Belkin F5u409 I had bought at Staples two years ago. Unfortunately, the drivers supplied by Belkin did not work with the 64-bit version. So, I came to the Staples website and saw all the 1-star ratings. Ah, others had the same problem too. A week or so later, I checked back and there was a new link under the picture to get the most up to date driver for 64-bit Windows. Downloaded, installed, it works!

Congratulations, Staples, for getting this done. There were a LOT of upset owners with new USB to Serial converters who were stuck in 64bit land with no use for the hardware.

So, I hope all the writers of the 1-star ratings (now missing from the web reviews) will come back and visit and download the new drivers.

VS

Most Helpful Negative Review

 

OK for dial-up modem, no good for faxing

Bought 2 USB Serial adapters to attach legacy external 56K modems to new 64bit PCs running Windows 7 Pro.The adapter was easy to set-up and the dial-up connection worked right away. Never was able...Read complete review

Bought 2 USB Serial adapters to attach legacy external 56K modems to new 64bit PCs running Windows 7 Pro.The adapter was easy to set-up and the dial-up connection worked right away. Never was able though to get better than a 28K connection.Faxing was another story. After a week of futzing around with various Windows 7 fax software including Essential Fax and Snappy Fax, finally got the Microsoft program Windows Fax and Scan (WFS, bundled with Win 7 Pro) to send a fax "successfully". I put the word in quotes because even though WFS reported that the fax was sent successfully, the remote fax was never received. Tried many many times, to three different remote faxes (one standalone fax machine, one fax server, serveral other setups). Finally tried faxing to an identically configured Win 7 PC with the very same external 56K modem model connected with the same type of Staples USB Serial adapter and also using WFS. No joy!Bottom line: the fax attempt would often drop with "fatal errors" or with a message that the remote fax had failed to answer (even though I could hear the remote fax answering and sending tones). When the fax was "successful" it was either not received at all on the other end or received only in part i.e. missing lines or containing lines that were squeezed or truncated i.e. the top or bottom of each letter missing.Ended up keeping one USB Serial adapter for one PC to use for occasional dial-up and returning the other. Will eventually buy a USB faxmodem.BTW, I think the Staples 14 day return policy on tech stuff is way too draconian - not enough time to debug problems unless you have the luxury of working on nothing else for 2 weeks. Returns at Staples are easy though - as long as done within the pitifully paltry 14 days allowed.

Reviewed by 129 customers

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5.0

Awesome product

By Kenny R

from Wilton, CT

Verified Buyer

Comments about Staples USB-to-Serial Adapter:

This product did exactly what I expected it to do, it worked! Came with an installation CD and was super easy to install!

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(0 of 1 customers found this review helpful)

 
5.0

Product was good the store had issue

By Gary

from Phoenix, AZ

Verified Buyer
This customer has reached Intern level on the Staples.com Leaderboard

Comments about Staples USB-to-Serial Adapter:

I went to the hoping to make a quick in and out purchase but that didn't happen.

There was no parking in the lot and I had to park almost 1/8 of mile away. I got into the store and asked where the USB to Serial adaptors were and was told isle 2 on the left. I went and searched that area and didn't find the items I needed.

I returned to the sales person on the floor and asked again and he didn't know where the products was. We finally found it.

I went to check out and the line was 9 people deep and 3 of those had returns or bad products that needed service not a cashier.

Not a good visit.

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5.0

Low cost serial to USB adapter

By Niranjan

from Ashburn, VA

Verified Buyer

Comments about Staples USB-to-Serial Adapter:

The adapter did not install on my Vista. I tried installing it on my Windows 7 professional. It installed automatically without providing the driver CD. Worked without any issues. I like the fact that it has link and activity lights. Easy to tell if the device is working properly when one runs into driver issues. It is based on the standard prolific PL2303 chip-set. I have found this chip to be picky on the driver. Best to install the converter with the provided drivers. Will recommend uninstall of any existing prolific devices first.

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5.0

A real time saver

By CWD

from Hays,NC

Verified Buyer
This customer has reached Intern level on the Staples.com Leaderboard

Comments about Staples USB-to-Serial Adapter:

This product really saved me a ton of time. I had an old adapter that did not want to work with Windows 8.1. It was preventing me from communicating with a gate entry system that needed updated gate codes. The setup for the Staples USB-to-Serial Adapter was really easy. The connection to the gate entry system was automatic. The data was transferred without a hitch.
The quality of the adapter was also apparent.Solid connections to my computer and the gate entry system cable and visual confirmation of communication and data transfer.
This is a definite BUY!

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5.0

First time I've purchased this item

By rejoyce

from Shelbyville, Ky

Verified Buyer
This customer has reached Intern level on the Staples.com Leaderboard

Comments about Staples USB-to-Serial Adapter:

works with my sewing software. Sure was happy it took care of my problem

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Displaying reviews 1-5

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