Q: I seem to have lost my instructions and have not used this machine yet - how can I get instructions? are they online somewhere? Asked on 10/28/2012 by Heidi from Maine Know the answer? Answer this question 1 answer A: You can contact customer service at 1-800-333-3330. Answered on 10/28/2012 by Community Answer from None
Q: trying to laminate with this new laminator... Using GBC heatseal pouch 3 mil. The machine won't make it stick. What am I doing wrong. It's on the heat setting. Asked on 10/13/2011 by Anonymous Know the answer? Answer this question 1 answer A: For assistance with using the XRX 9.5" Laminator, please contact the Staples Brand Group directly at 1.800.425.0049. Answered on 10/19/2011 by Darlene S from Staples
Q: Product says it takes up to 8 1/2 " paper, but pouches are 9 1/2"........how does that work? Asked on 6/21/2011 by t-bird from Southern Colorado Know the answer? Answer this question 1 answer A: Yes, this product accepts 8.5" paper. The pouch will laminate the 8.5" paper and leave a 1" border. The specifications list the throat size of this laminator to be 9.5". For further assistance, please call us at 1-800-333-3330. Answered on 6/27/2011 by Dawn B from Staples
Q: Does this printer take film as well as pouches? If not, can you recommend a model that does? Thank you Asked on 4/23/2011 by Ali from Denver, CO Know the answer? Answer this question 1 answer A: This multiuse laminator, item number 472249 is designed to uses pouches up to 5 Mil. May I recommend the Staples item number 681906, Fellowes Venus VL-125 laminating machine that is capable to laminate both film & pouches, up to 10 mil. Answered on 5/2/2011 by Laura B from Staples
Q: Does this machine require the use of a carrier, into which one places the laminating pouch? So you would have a piece of paper which is inside a pouch, all of which is inside a carrier? Asked on 3/25/2011 by Anonymous Know the answer? Answer this question 1 answer A: I received your inquiry through the Question and Answer Feature of Staples.com and wanted to respond to you directly. Because your inquiry is specific in nature it would be best resolved by a member of our customer service team. They will be glad to help with your question. You may contact them at http://www.staples.com/sbd/content/help/contact/index.html or by phone at 800-333-3330. Thank you for your inquiry. Answered on 4/1/2011 by Sarah P from Staples
Q: Do the pouches have a slot to attach lanyards or clips for wearing badges? Asked on 1/14/2011 by Anonymous Know the answer? Answer this question 2 answers A: The pouches included with this laminator are not pre-punched for a clip or lanyard. Answered on 1/25/2011 by Ryan W from Staples A: The pouches included with this laminator are not pre-punched for a clip or lanyard, however those pre-punched pouches are available seperately. The item number is 790251. Answered on 1/25/2011 by Ally from Staples
Q: Does this product seal the paper so completely that it is entirely waterproof (and may be used as a sign, for instance?) Asked on 11/15/2010 by Dee from Pa Know the answer? Answer this question 1 answer A: When using the laminator it will seal shot the document. Answered on 12/23/2010 by Rebecca from Staples
Q: Can something as thin as newspaper articles be laminated by this machine? Asked on 11/15/2010 by Jane from Macomb Know the answer? Answer this question 1 answer A: This item uses laminating pouches up to 5 mil, so something as thin as newspaper should be safe. As with any laminator, we'd recommend testing a non-important section of similar paper first! Answered on 1/3/2011 by Steve S. from Staples
Q: Can you laminate 8-1/2 x 14 paper? Asked on 8/31/2010 by Anonymous Know the answer? Answer this question 1 answer A: Yes, you can laminate 8.5" x 14" paper. Answered on 10/1/2010 by Customer Care from Staples
Q: Is the 5 ml pouch only for photo or index size such as the Fellowes Cosmic CL-95, or is is for all size documents? Asked on 8/3/2010 by Anonymous Know the answer? Answer this question 1 answer A: This laminates items up to 8.5" wide. Answered on 8/12/2010 by Customer Care from Staples
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