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ARRIS / Motorola SBG6580 SURFboard DOCSIS 3.0 eXtreme Cable Modem & WiFi N Router

ARRIS / Motorola SBG6580 SURFboard DOCSIS 3.0 eXtreme Cable Modem & WiFi N Router

Item: 927430    Model: SBG6580

ARRIS / Motorola SBG6580 SURFboard DOCSIS 3.0 eXtreme Cable Modem & WiFi N Router
4.5stars
( 311 reviews)
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  • Ethernet connectivity ensures compatibility with most PC, Mac or UNIX network-ready systems
  • 10/100/1000Base-T Gigabit Ethernet for blazing speed
  • Downstream data speeds up to 200 Mbps and upstream data speeds up to 120 Mbps for quick response time
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  • FREE SHIPPING, Plus up to 5% back for Rewards Members
  • Special Financing Available  Learn More
  • In Stock Online
  • Expected Delivery:1 Business Day
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Ethernet connectivity ensures compatibility with most PC, Mac or UNIX network-ready systems10/100/1000Base-T Gigabit Ethernet for blazing speedDownstream data speeds up to 200 Mbps and upstream data speeds up to 120 Mbps for quick response timeEacheXtreme Broadband Cable Modem GatewayEthernet connectivity ensures compatibility with most PC, Mac or UNIX network-ready systems10/100/1000Base-T Gigabit Ethernet for blazing speedDownstream data speeds up to 200 Mbps and upstream data speeds up to 120 Mbps for quick response timeARRIS / Motorola SBG6580 SURFboard DOCSIS 3.0 eXtreme Cable Modem & WiFi N Router134.99USDhttp://www.staples-3p.com/s7/is/image/Staples/s0885418_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0417507_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0885418_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0417507_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0885418http://www.staples-3p.com/s7/is/image/Staples/s0417507http://www.staples-3p.com/s7/is/image/Staples/s0417508_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0417508_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0417508/Motorola-SBG6580-SURFboard-DOCSIS-30-eXtreme-Broadband-Cable-Modem-Gateway/product_927430
Price:
$134.99
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REVIEW SNAPSHOT®

by PowerReviews
ARRIS / Motorola SBG6580 SURFboard DOCSIS 3.0 eXtreme Cable Modem & WiFi N Router
 
4.3

(based on 318 reviews)

Ratings Distribution

  • 5 Stars

     

    (186)

  • 4 Stars

     

    (89)

  • 3 Stars

     

    (22)

  • 2 Stars

     

    (4)

  • 1 Stars

     

    (17)

91%

of respondents would recommend this to a friend.

Pros

  • Easy to set up (200)
  • Fast (182)
  • Highly compatible (144)
  • Secure (101)
  • Small (82)

Cons

  • Unreliable (13)
  • Heavy / bulky (7)
  • Slow (6)
  • Unreliable connection (6)
  • Difficult to set up (5)

Best Uses

  • Home (147)
  • Home network (63)
  • Small office (59)
  • Secure networks (47)
  • Computer equipment (31)
    • Reviewer Profile:
    • High bandwidth user (166), Low bandwidth user (58), Quality oriented (37), Budget shopper (10)
    • Primary use:
    • Personal (259), Business (29)
    • Computer Platform:
    • PC (249), Mac (21), Other (11)

Most Helpful Positive Review

 

Poor Reviews are wrong

On another site this modem/wireless router is extremely poorly rated and almost made me decide not to buy. But those reviews all seem to be wrong, at least so far. (I have...Read complete review

On another site this modem/wireless router is extremely poorly rated and almost made me decide not to buy. But those reviews all seem to be wrong, at least so far. (I have only been connected 5 days, and, should note that I am primarily using this over a wired connection and not the wireless.)
First, connection to Comcast could not have been easier. I did not even need to call them. A screen popped up asking me to enter the magic numbers and I was on.
The wireless connection was a little more confusing as the instructions did not make clear the password to use and I needed to go to youtube for videos showing me what to do. Don't even bother with Motorola's website. It is worthless.
The wireless range is sufficient for my uses, probably about 45 feet through a single wall and 35 feet through 2 walls.
This modem is speedy, improving my download speed from 5.73 mbps to 25.50 and upload from 3.31 to 3.84, which is fine for me.
Other reviews indicated you needed to tweek the default firewall setting to turn off "IP Flood Detection", but on mine, that was already correctly set as off as the default so speeds were good from the start.
The combined modem/router is a good idea with fewer wires, no compatibility issues and a single set-up.

VS

Most Helpful Negative Review

 

Reconsider if using with Comcast

This unit has zero support from the manufacturer. Setting up is not difficult but staying online is. It drops off more frequently than you would think a product that costs as much s this...Read complete review

This unit has zero support from the manufacturer. Setting up is not difficult but staying online is. It drops off more frequently than you would think a product that costs as much s this does would. I thought that the problem was the cable company, and argued with them many times over this issue. I was rearranging some equipment and it dropped off line, so I went through the normal cable company restart procedures and nothing. Rebooted, reset to factory settings, nothing. Had cable company check it, nothing. Cannot get Motorola to help, to even online. You go to the company support and only thing available is online chat where they quickly whisk you off to a different company online chat where you're diverted and never really get a solution to your problem. No firmware updates no nothing.
Would I recommend this, absolutely not. Even the unit that I abandoned to upgrade to this still works, and so does the wifi that I abandoned to consolidate to this.
This is a loser, don't buy unless you are I not pain.

Reviewed by 318 customers

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(1 of 1 customers found this review helpful)

 
1.0

Not Good

By RSN

from Princeton

Verified Buyer
This customer has reached Intern level on the Staples.com Leaderboard

Comments about ARRIS / Motorola SBG6580 SURFboard DOCSIS 3.0 eXtreme Cable Modem & WiFi N Router:

Wired connection works well, however WIFI connection disconnects many times.

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5.0

Outstanding Wireless Router

By John K

from Jacksonville, NC

Verified Buyer

Comments about ARRIS / Motorola SBG6580 SURFboard DOCSIS 3.0 eXtreme Cable Modem & WiFi N Router:

This is the best wireless cable modem/router on the marker. I own two, one in my main home and one in my 2nd home.

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5.0

Great modem

By Majd

from Syracuse, NY

Verified Buyer
This customer has reached Intern level on the Staples.com Leaderboard

Comments about ARRIS / Motorola SBG6580 SURFboard DOCSIS 3.0 eXtreme Cable Modem & WiFi N Router:

Eventhough I put the modem in my basement, I still have the reception in all rooms in my house

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5.0

Excellent modem

By Ladyanjell

from Mt Prospect, Illinois

Verified Buyer

Comments about ARRIS / Motorola SBG6580 SURFboard DOCSIS 3.0 eXtreme Cable Modem & WiFi N Router:

Compact size, light. It doesn't overheat and has 4 Ethernet ports. Works better than a comparable modem of two years. Can have multiple users with no degradation of Internet speed. All users - six- have no problems with gaming, surfing the 'Net, watching TV segments or word processing, Tablets, Smartphones, computers both tower and laptops as well as netbooks work magnificently without a hitch. Smooth watching with no pauses or breakage. Quick movement from Website to website. Social media works without a hitch and pictures have crystal clear clarity. An excellent value, it cost 1/3 the purchase price of "The best Modem" two years ago. The Wi Fi is off the hook, better than my cellphone carrier. Doesn't over heat despite the usage. No regrets in purchasing it. The best value I've gotten from a purchase at Staples.

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5.0

Nice product does a very efficient job

By dman02446

from Massachusetts

Verified Buyer
This customer has reached Intern level on the Staples.com Leaderboard

Comments about ARRIS / Motorola SBG6580 SURFboard DOCSIS 3.0 eXtreme Cable Modem & WiFi N Router:

Very easy modem hook up and a secure wireless connection. You should make sure that your IT service provider will allow this product's modem to be connected to their service.

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