Q: We presently have a two line cordless phone, to be replaced. Each line has a different phone number (one business, one personal). Does this VTech system have the same two separate phone number lines? In one of the online Q&As I thought I saw that if one line is in use, that an incoming call would roll over to the other line. We don't want the rollover feature, as business calls should only come in on the business line, personal on the other line. Thanks for your help Asked on 2/15/2012 by Anonymous Know the answer? Answer this question 1 answer A: According to VTech, the rollover service is actually provided to you by your phone company. This phone will keep your calls seperate as long as you haven't purchased the rollover service from your phone company. To place an order for this item, please contact us by dialing 1-800-333-3330. Answered on 2/22/2012 by Liz C from Staples
Q: Does this phone allow for multiple outgoing messages - by that I mean, can we pre-record multiple messages and choose which one we want on at that time. Our current system allows for five different outgoing messages, and we need something similar Asked on 10/5/2011 by Anonymous Know the answer? Answer this question 1 answer A: This phone has a two line operation, and each line has a dedicated mailbox. So in answering your question, this phone is only capable of having two outgoing messages. Answered on 10/11/2011 by Anonymous from None
Q: This was a comment in a product review. "When leaving the answering machine on at night, turning off call screening does not mute the recording beeps (at the beginning of the incoming message and at the end)." Is there a way to solve this problem? Asked on 9/17/2011 by Anne from Sequim, WA Know the answer? Answer this question 2 answers A: It is possible that turning off the "key tone" on page 17 of the reference link users manual may accomplish what you wish; otherwise, you may want to contact vtech tech support at vtechphones.com for any other solutions. Answered on 9/20/2011 by Anonymous from none
Q: I already asked this but for some reason it never posted. The description says it has speakerphone on the base and handset. However the only speakerphone button I see is on the headset. Or is that button for both the headset (when its out of the cradle) and the base (when the headset is in the cradle)? Asked on 7/13/2011 by Anonymous Know the answer? Answer this question 1 answer A: The speakerphone button on the handset is the only button to activate or deactivate the speakerphone function. Answered on 7/15/2011 by Anonymous from None
Q: It says that this has a base speakerphone, but I do not see a button for that on the base. It is possible to press the speakerphone on the handseat while it is in the cradle to use speakerphone that way or must the handset be removed before you can user speakerphone Asked on 7/10/2011 by HH6 Designs Know the answer? Answer this question 1 answer A: Per VTech, please be informed that if you want to use the speakerphone on the handset, it should be removed from the cradle first. On the other hand, the telephone base of DS6151 has speakerphone. Once you dial a phone number from the telephone base's dial pad, the call is automatically on speakerphone. Answered on 7/19/2011 by Anonymous
Q: FAQ states this phone will accept a headset which is why I want the item, but the specifications say it doesn't....whats the verdict?? I need a phone that will accept a headset. If it will work, which headset do you suggest. Asked on 6/21/2011 by Lazuruz from Rhode Island Know the answer? Answer this question 2 answers A: Customer care is incorrect. According to the manual and the VTech website, this does accept a standard headset. When mine arrived it did have the headset jack. Answered on 5/22/2012 by tilt from OR A: I apologize; I checked the VTech manual and this phone system does not support a heaset. For further assistance, please call us at 1-800-333-3330. Answered on 6/27/2011 by Dawn B from Staples
Q: How many ring tone are there? Asked on 6/21/2011 by Anonymous Know the answer? Answer this question 1 answer A: I received your inquiry through the Question and Answer Feature of Staples.com and wanted to respond to you directly. Because your inquiry is specific in nature it would be best resolved by a member of our customer service team. They will be glad to help with your question. You may contact them at http://www.staples.com/sbd/content/help/contact/index.html or by phone at 800-333-3330. Thank you for your inquiry. Answered on 6/24/2011 by Sarah P from Staples
Q: Hi, Does this phone indicate which line is ringing by a different tone? Can both lines be set with a different tone to dinstinguish the 2 lines when they ring simultaneously? Asked on 6/9/2011 by David from Santa cruz,ca Know the answer? Answer this question 1 answer A: Per the manufacturer this telephone does have selectable ring tones. You would be able to select different ring tones for each line. Please call us at 800-333-3330 to order. Answered on 6/15/2011 by Susan D from Staples
Q: Does this product have the capability not to interfere with wireless environments. I have my cable internet functions setup with a router and I don't want a phone which would conflict with it as I have had with past phones. Asked on 6/6/2011 by annieh525 from lexington, ky Know the answer? Answer this question 1 answer A: This VTech 2-Line Cordless Phone with Digital Answering System is Interference free for crystal clear conversations so it won’t interfere with wireless networks and other electronic devices. Answered on 6/10/2011 by Laura B from Staples
Q: It says the handset has speakerphone capability does the handset also have mute function when using the speakerphone? Asked on 6/6/2011 by annieh525 from Lexington,KY Know the answer? Answer this question 1 answer A: The handset and base speakerphone have hands-free conversations, and you still will be able to use all the phones functions. Answered on 6/10/2011 by Laura B from Staples
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