Q: I would like to get charger for my home for this product. Asked on 4/2/2012 by Anonymous Know the answer? Answer this question 1 answer A: I apologize, the power adapter is not regularly stocked through Staples.com. However, we may be able to specially order it for you. For more information, please contact (800) 333-3330; an associate will fill out a form directed to our non-stock special order department. Your inquiry will be researched and you will be contacted within 2 business days regarding possible pricing, and delivery. Answered on 4/3/2012 by Kayla T. from Staples
Q: We have tried using the recommended paper for this unit but the rolls are too large and we cannot close the cover. Do you have any rolls that are smaller in length? Asked on 8/25/2010 by Lisa from Delaware, OH Know the answer? Answer this question 1 answer A: Item number 472872 is the correct paper Answered on 10/1/2010 by Customer Care from Staples
Q: By using the Nurit 8020, I know there is a $19.95/month monthly fee and a $.10 transaction fee, but when using the product are you charged a discount rate? Asked on 4/9/2010 by CV from TX Know the answer? Answer this question 1 answer A: Due to the specific nature of your question it will be best to contact your merchant account company for further assistance. Answered on 4/20/2010 by Customer Care from Staples
Q: I seem to having a problem with the battery indicator area. It's seems to stay white, which to me means the battery needs charging. I've had the terminal plugged up for two days. I tested it with a credit card and it processed fine. My fear is that the battery will die and I'll not know it until it's too late. Please let me know if I need a new battery of a new adaptor, or neither. Thank you Asked on 12/11/2009 by pamela confused from magnolia, De Know the answer? Answer this question 1 answer A: I received your inquiry through the Answer Box feature of Staples.com and wanted to respond to you directly. Because your inquiry is specific in nature it would be best resolved by a member of our customer service team. They will be glad to help with your question. You may contact them online at http://www.staples.com/sbd/content/help/contact/index.html or by phone at 1-800-3STAPLE (1-800-378-2753). Answered on 1/24/2010 by Customer Care from Staples
Q: What paper refill does this product use? Asked on 10/13/2009 by Rita from Shreveport, LA Know the answer? Answer this question 2 answers A: Item number 472872 is the correct paper Answered on 12/7/2009 by Customer Care from Staples A: Item 472872 mentioned is NOT the correct paper for this machine. The width is correct but the diameter is too large to fit in the compartment. Staples does not carry the correct paper. The diameter of the rolls is not always specified when buying paper but you can tell by the length. For the Nurit 8020, the length must be no more than 50' to fit. (Item 472872 is 85' long.) Answered on 4/26/2011 by Doug from Roscoe, Illinois
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