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Western Digital My Book Live 2TB NAS (Network Attached Storage) Network Drive

Western Digital My Book Live 2TB NAS (Network Attached Storage) Network Drive

Item: 918210    Model: WDBACG0020HCH

Western Digital My Book Live 2TB NAS (Network Attached Storage) Network Drive
3.5stars
( 43 reviews)
  • 2TB / 1-Bay / 1 x SATA
  • 2TB max capacity / No RAID support
  • Create your own personal cloud
See more details
Available in 1TB, 2TB & 3TB capacitiesCreate your own personal cloudCentralize and share media on your home networkSelect an ItemAvailable in 1TB, 2TB & 3TB capacitiesCreate your own personal cloudCentralize and share media on your home networkWestern Digital My Book Live NAS (Network Attached Storage) Network Driveshttp://s7d5.scene7.com/is/image/Staples/s0404524_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0404524_sc7?$thb$http://www.staples.com/sbd/img/res/ic/ic016-mac.gifhttp://www.staples.com/sbd/img/res/ic/ic016-windows.gifhttp://s7d5.scene7.com/is/image/Staples/s0404524/Western-Digital-My-Book-Live-NAS-Network-Attached-Storage-Network-Drives/product_SS1057308Western Digital My Book Live NAS (Network Attached Storage) Network Drives4.56 1TB / 1-Bay / 1 x SATA1TB max capacity / No RAID supportCreate your own personal cloudEachWestern Digital My Book Live 1TB Personal Cloud Storage1TB / 1-Bay / 1 x SATA1TB max capacity / No RAID supportCreate your own personal cloudWestern Digital My Book Live 1TB NAS (Network Attached Storage) Network Drivehttp://s7d5.scene7.com/is/image/Staples/s0395716_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0395716_sc7?$thb$http://www.staples.com/sbd/img/res/ic/ic016-mac.gifhttp://www.staples.com/sbd/img/res/ic/ic016-windows.gifhttp://s7d5.scene7.com/is/image/Staples/s0395716/Western-Digital-My-Book-Live-1TB-NAS-Network-Attached-Storage-Network-Drive/product_900022Western Digital My Book Live 1TB NAS (Network Attached Storage) Network Drive3.529 2TB / 1-Bay / 1 x SATA2TB max capacity / No RAID supportCreate your own personal cloudEachWestern Digital My Book Live 2TB Personal Cloud Storage2TB / 1-Bay / 1 x SATA2TB max capacity / No RAID supportCreate your own personal cloudWestern Digital My Book Live 2TB NAS (Network Attached Storage) Network Drivehttp://s7d5.scene7.com/is/image/Staples/s0404523_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0404524_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0404523_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0404524_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0404523http://www.staples.com/sbd/img/res/ic/ic016-mac.gifhttp://www.staples.com/sbd/img/res/ic/ic016-windows.gifhttp://s7d5.scene7.com/is/image/Staples/s0404524http://s7d5.scene7.com/is/image/Staples/s0404522_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0404522_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0404522/Western-Digital-My-Book-Live-2TB-NAS-Network-Attached-Storage-Network-Drive/product_918210Western Digital My Book Live 2TB NAS (Network Attached Storage) Network Drive3.543 3TB / 1-Bay / 1 x SATA3TB max capacity / No RAID supportCreate your own personal cloudEachWestern Digital My Book Live 3TB Personal Cloud Storage3TB / 1-Bay / 1 x SATA3TB max capacity / No RAID supportCreate your own personal cloudWestern Digital My Book Live 3TB NAS (Network Attached Storage) Network Drivehttp://s7d5.scene7.com/is/image/Staples/s0404524_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0404524_sc7?$thb$http://www.staples.com/sbd/img/res/ic/ic016-mac.gifhttp://www.staples.com/sbd/img/res/ic/ic016-windows.gifhttp://s7d5.scene7.com/is/image/Staples/s0404524http://s7d5.scene7.com/is/image/Staples/s0404522_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0404522_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0404522/Western-Digital-My-Book-Live-3TB-NAS-Network-Attached-Storage-Network-Drive/product_917052Western Digital My Book Live 3TB NAS (Network Attached Storage) Network Drive4.56

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REVIEW SNAPSHOT®

by PowerReviews
Western Digital My Book Live 2TB NAS (Network Attached Storage) Network Drive
 
3.6

(based on 43 reviews)

Ratings Distribution

  • 5 Stars

     

    (16)

  • 4 Stars

     

    (13)

  • 3 Stars

     

    (3)

  • 2 Stars

     

    (1)

  • 1 Stars

     

    (10)

64%

of respondents would recommend this to a friend.

Pros

  • Reliable (19)
  • Easy to set up (17)
  • Quiet (16)
  • Easy to use (15)
  • Fast connection (13)

Cons

  • Poor performance (5)

Best Uses

  • Back-up (17)
  • Everyday use (13)
  • Multimedia (10)
  • Large projects (6)
  • Laptops (5)
    • Reviewer Profile:
    • Tech savvy (16), Midrange shopper (11), Budget shopper (7), High-end shopper (3), Tech professional (3)
    • Primary use:
    • Personal (37), Business (6)
    • Computer Platform:
    • PC (19)
    • Was this a gift?:
    • No (20)

Most Liked Positive Review

 

Great product with some quirks

The drive is very quiet and nice looking. The most frustrating problem is trying to access a password protected folder on the drive. The common folders can be accessed easily by typing \\mybookliv...Read complete review

The drive is very quiet and nice looking. The most frustrating problem is trying to access a password protected folder on the drive. The common folders can be accessed easily by typing \\mybooklive\ on the address bar and opening the common drive. However, if the folder is password protected, you may either get an error message that you do not have permission to access this network resource, or the user id and password will not get accepted in the pop-up window. I was able to get around it replacing the word mybooklive with the IP address of the drive. The user id and password then get accepted and the folder is accessible.

VS

Most Liked Negative Review

 

Just Say No To WDC Smartware!

It sounded so easy - a 2TB network storage drive that my entire family could use to backup their data and share music and photos. Then I made the mistake of installing WD Smartware. ...Read complete review

It sounded so easy - a 2TB network storage drive that my entire family could use to backup their data and share music and photos. Then I made the mistake of installing WD Smartware. After two years of perfectly reliable operation, my HP laptop started freezing for no reason, my USB ports shut down, and instead of going to sleep when I close the display, it just keeps running until I pull the plug and kill the power. None of this has ever happened until the Smartware installation failed a few days ago. Then...oh, and then!...I discovered that there is no uninstall feature for WDC's software and because the install failed, Windows Vista can't uninstall it and Windows restore won't get rid of it either! It's the 21st Century. How can a major hardware vendor not include an uninstall feature??? As a professional system builder, I've installed and used hundreds of Western Digital products without serious problems, but this is intolerable. The only good news out of this upgrade idea is that Staples made the return process very easy and I now have a new 2TB USB drive (made by Seagate!) which cost half as much as the WDC network drive, which will (hopefully) plug and play a little more easily into the USB port on my router. BOTTOM LINE: Using this product and its included software will put your computer and data at risk. Avoid this product!

Reviewed by 43 customers

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Displaying reviews 1-6

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(13 of 15 customers found this review helpful)

 
1.0

Just Say No To WDC Smartware!

By pc green

from albuquerque

About Me Tech Savvy

Pros

    Cons

    • Poor Performance

    Best Uses

    • Doorstop

    Comments about Western Digital My Book Live 2TB NAS (Network Attached Storage) Network Drive:

    It sounded so easy - a 2TB network storage drive that my entire family could use to backup their data and share music and photos. Then I made the mistake of installing WD Smartware. After two years of perfectly reliable operation, my HP laptop started freezing for no reason, my USB ports shut down, and instead of going to sleep when I close the display, it just keeps running until I pull the plug and kill the power. None of this has ever happened until the Smartware installation failed a few days ago. Then...oh, and then!...I discovered that there is no uninstall feature for WDC's software and because the install failed, Windows Vista can't uninstall it and Windows restore won't get rid of it either! It's the 21st Century. How can a major hardware vendor not include an uninstall feature??? As a professional system builder, I've installed and used hundreds of Western Digital products without serious problems, but this is intolerable. The only good news out of this upgrade idea is that Staples made the return process very easy and I now have a new 2TB USB drive (made by Seagate!) which cost half as much as the WDC network drive, which will (hopefully) plug and play a little more easily into the USB port on my router. BOTTOM LINE: Using this product and its included software will put your computer and data at risk. Avoid this product!

    • Primary use:
    • Personal
    • Computer Platform:
    • PC

    Comment on this review(earn points)

    (7 of 10 customers found this review helpful)

     
    2.0

    Great concept but has some downfalls

    By Ben

    from Dayton, OH

    About Me Tech Savvy

    Verified Buyer

    Pros

    • Centralized storage
    • Good capacity

    Cons

    • Set-up Challenges
    • Slow Connection

    Best Uses

    • Backup

    Comments about Western Digital My Book Live 2TB NAS (Network Attached Storage) Network Drive:

    Windows 7 Home edition will not do an automatic back up to a network drive like this one. You must have Windows 7 Professional. This defeats the purpose that I had in mind for the unit and I really don't want to spend another $90 to upgrade my version of Windows. Also I had issues with installing the software. Transfers of large files (150gig) to another drive on the network take forever (15+ hours in my case). Great concept to be able to use this for all computers on a network but there may be challenges in setting that up. If the "Cloud" feature works as advertised that would be awesome as well, but I'm suspicious it will work as advertised.

    • Primary use:
    • Personal
    • Computer Platform:
    • PC

    Comment on this review(earn points)

    (6 of 6 customers found this review helpful)

     
    1.0

    Not what it is billed to be

    By CB

    from Seattle, WA

    Verified Buyer

    Pros

    • None that I can think of

    Cons

    • Non intuitive interface
    • Not up to WD standards
    • Sparse documentation

    Best Uses

      Comments about Western Digital My Book Live 2TB NAS (Network Attached Storage) Network Drive:

      I am an IT professional an have rarely seen a more non intuitive interface backed by a lack of documentation. This is NOT typical of WD. To date I have yet to get this device to even be recognized my my system.

      • Primary use:
      • Personal
      • Was this a gift?:
      • No

      Comment on this review(earn points)

      (6 of 9 customers found this review helpful)

       
      1.0

      Not worth it...

      By Tom the IT guy...

      from South Lyon, MI

      About Me Midrange Shopper

      Verified Buyer

      Pros

        Cons

        • Difficult To Set Up
        • Hard To Use
        • Inefficient

        Best Uses

          Comments about Western Digital My Book Live 2TB NAS (Network Attached Storage) Network Drive:

          Terrible setup, web interface (which provides access to the nicer functionality of the device) does not work. Very slow - even on 'wired' connection. Only good as a disk drive.

          • Primary use:
          • Personal
          • Was this a gift?:
          • No

          Comment on this review(earn points)

          (6 of 6 customers found this review helpful)

           
          1.0

          Slow

          By rtheodore

          from New York

          Verified Reviewer

          Pros

          • None

          Cons

          • Poor Performance
          • Slower than molasses

          Best Uses

            Comments about Western Digital My Book Live 2TB NAS (Network Attached Storage) Network Drive:

            Was planing on using for time machine backups, but it was only writing at 1-10MB per second, save your money and buy a firewire 800 drive for backups, thats what im doing.

            • Primary use:
            • Personal
            • Computer Platform:
            • Mac

            Comment on this review(earn points)

            (4 of 4 customers found this review helpful)

             
            1.0

            no go

            By john

            from stockton, mo

            About Me Tech Savvy

            Verified Buyer

            Pros

            • Quiet

            Cons

            • Freezes Easily
            • Poor Performance

            Best Uses

              Comments about Western Digital My Book Live 2TB NAS (Network Attached Storage) Network Drive:

              Software is awful. Performance is slow.

              • Primary use:
              • Personal
              • Computer Platform:
              • PC

              Comment on this review(earn points)

              Displaying reviews 1-6

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              Do you have questions about this product?(earn points for answers!)

              get answers from real customers and in-house experts with AnswerBox.

              9 Questions | 10 Answers
              Displaying questions 1-9
              • Q:

                Can this drive be attached to my main computer and still be accessed by my other computer in the house ... or ... does it need to be attached to the router of the house ... my router is located in the house but is in the basement closet ... which I call my server room ...
                Asked on 3/10/2013 by hillja10 from Thornton, Colorado

                1 answer

                • A:

                  This storage device is a NAS, or network attached storage, server. Its only data connection is via the Ethernet port. You need to connect this NAS server to a free Ethernet port on your router. Once connected, it can be accessed by any computer on your home network. If you cannot locate it near the router then you may need to consider other connection options. You might look into getting set of Ethernet over power line adapters. This avoids the need to run any additional wires through the walls of your house.

                  Answered on 3/11/2013 by Community Answer from None
              • Q:

                will I be able to edit and copy files remotely using the internet
                Asked on 12/14/2012 by BobB

                1 answer

                • A:

                  Depending on your specific router and home network setup you should be able to accomplish remote, Internet based, access by following the directions from Western Digital at the provided link.

                  Answered on 12/14/2012 by Community Answer from None
              • Q:

                can you piggy back these drives and use as a video library
                Asked on 7/21/2012 by east

                1 answer

                • CUSTOMER CARE

                  A:

                  You should be able to use two Western Digital My Book Live 2TB personal cloud storage units on your computer, simply connect and access the unit’s individually. For additional specifies on the My Book Live please visit the knowledge base on the manufactures website below:
                  http://support.wdc.com/product/kb.asp?groupid=902&lang=en

                  Answered on 7/23/2012 by Laura B from Staples
              • Q:

                What is the rpm's of this product?
                Asked on 7/5/2012 by andre from Yonkers NY

                1 answer

                • A:

                  Western Digital My Book Live external hard drives are based on either a 5400 RPM Caviar Green hard drive or a 7200 RPM Caviar Black hard drive. The 2TB model you are looking at, the WDBACG0020HCH, has a 7200 RPM drive.

                  Answered on 7/5/2012 by Community Answer from None
              • Q:

                Does this product wotk in a mixed network with XP & Windows7 Home edition. Will it perform automatic backups and can it be scheduled.
                Asked on 3/6/2012 by don from hollis, nh

                2 answers

                • CUSTOMER CARE

                  A:

                  Yes, this will work with both XP and Windows 7. I was only able to find automatic backs for MAC.

                  Answered on 3/9/2012 by Bonnie B from Staples
                • A:

                  There are several free backup utilities. Cobian works well.

                  Answered on 7/30/2012 by therightway from Salt Lake City, UT
              • Q:

                Will this product work with windows 7 home edition and XP systems in the same network? Also, will it back up data from 4 pc's or is there a limit in terms of the number of pc's? Will any additional software be required to have a complete backup of the 4 pc's?
                Asked on 3/5/2012 by don from hollis, nh

                1 answer

                • A:

                  The Western Digital My Book Live 2TB Home Network Hard Drive can be connected to as many as 255 devices on a network. No additional software is required and the PCs can Windows 7, XP or even Macs.

                  Answered on 3/7/2012 by Community Answer from None
              • Q:

                Will the GigE port support 100M (ie/will it autoneg down to FE)?
                Asked on 9/5/2011 by Anonymous

                1 answer

                • CUSTOMER CARE

                  A:

                  Due to the technical nature of your quest, please contact Western Digital at 800-275-4932.

                  Answered on 9/9/2011 by Bonnie B from Staples
              • Q:

                Is the backup capable of imaging computer hard drives in the event the "c" drive crashes so a reimage can be generated to a new master?
                Asked on 2/14/2011 by Anonymous

                1 answer

                • CUSTOMER CARE

                  A:

                  Unfortunately, this drive does not show the ability to image an entire drive.

                  Answered on 2/21/2011 by Steve S. from Staples
              • Q:

                does this unit support 803.11b/g/n wireless devices?
                Asked on 1/11/2011 by Dennis from Cape Girardeau, MO

                1 answer

                • CUSTOMER CARE

                  A:

                  This will support 802.11 B/G/N devices. If you require assistance placing the order, feel free to call us at 800-333-3330.

                  Answered on 1/21/2011 by Ben M from Staples
              Displaying questions 1-9

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