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WD My Passport 500GB Portable USB 3.0 External Hard Drive (Black)

WD My Passport 500GB Portable USB 3.0 External Hard Drive (Black)

Item: 785785    Model: WDBKXH5000ABK

WD My Passport 500GB Portable USB 3.0 External Hard Drive (Black)
4.0stars
( 53 reviews)
  • 500GB
  • Ultra-fast transfer rates - When connected to a USB 3.0 port My Passport lets you access and save files in blazing speed. Reduce transfer time by up to 3 times when compared to USB 2.0 transfer rates
  • USB 3.0 and USB 2.0 compatibility – With this single drive you get compatibility with your USB 2.0 devices today and the ultra-fast speed of USB 3.0 when you’re ready to step up to the next generation
See more details
Available in 320GB, 500GB, 750GB, 1TB, 1.5TB & 2TB capacitiesUltra-fast transfer rates - When connected to a USB 3.0 port My Passport lets you access and save files in blazing speed. Reduce transfer time by up to 3 times when compared to USB 2.0 transfer ratesUSB 3.0 and USB 2.0 compatibility – With this single drive you get compatibility with your USB 2.0 devices today and the ultra-fast speed of USB 3.0 when you’re ready to step up to the next generationSelect an ItemAvailable in 320GB, 500GB, 750GB, 1TB, 1.5TB & 2TB capacitiesUltra-fast transfer rates - When connected to a USB 3.0 port My Passport lets you access and save files in blazing speed. Reduce transfer time by up to 3 times when compared to USB 2.0 transfer ratesUSB 3.0 and USB 2.0 compatibility – With this single drive you get compatibility with your USB 2.0 devices today and the ultra-fast speed of USB 3.0 when you’re ready to step up to the next generationWD My Passport Portable USB 3.0 External Hard Drives (Black)http://s7d5.scene7.com/is/image/Staples/s0484442_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0484443_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0484442_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0484443_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0484442http://s7d5.scene7.com/is/image/Staples/s0484444_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0484444_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0484444http://s7d5.scene7.com/is/image/Staples/s0484443http://s7d5.scene7.com/is/image/Staples/s0484441_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0484441_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0484441http://s7d5.scene7.com/is/image/Staples/s0484440_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0484440_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0484440/WD-My-Passport-Portable-USB-30-External-Hard-Drives-Black/product_SS1069547WD My Passport Portable USB 3.0 External Hard Drives (Black)5.02 320GB capacityUltra-fast transfer rates - When connected to a USB 3.0 port My Passport lets you access and save files in blazing speed. Reduce transfer time by up to 3 times when compared to USB 2.0 transfer ratesUSB 3.0 and USB 2.0 compatibility – With this single drive you get compatibility with your USB 2.0 devices today and the ultra-fast speed of USB 3.0 when you’re ready to step up to the next generationEachMy Passport 320GB USB 3.0 (Black)320GB capacityUltra-fast transfer rates - When connected to a USB 3.0 port My Passport lets you access and save files in blazing speed. Reduce transfer time by up to 3 times when compared to USB 2.0 transfer ratesUSB 3.0 and USB 2.0 compatibility – With this single drive you get compatibility with your USB 2.0 devices today and the ultra-fast speed of USB 3.0 when you’re ready to step up to the next generationWD My Passport 320GB Portable USB 3.0 External Hard Drive (Black)http://s7d5.scene7.com/is/image/Staples/s0484442_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0484443_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0484442_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0484443_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0484442http://s7d5.scene7.com/is/image/Staples/s0484444_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0484444_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0484444http://s7d5.scene7.com/is/image/Staples/s0484443http://s7d5.scene7.com/is/image/Staples/s0484441_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0484441_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0484441http://s7d5.scene7.com/is/image/Staples/s0484440_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0484440_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0484440/WD-My-Passport-320GB-Portable-USB-30-External-Hard-Drive-Black/product_722956WD My Passport 320GB Portable USB 3.0 External Hard Drive (Black)4.526 500GBUltra-fast transfer rates - When connected to a USB 3.0 port My Passport lets you access and save files in blazing speed. Reduce transfer time by up to 3 times when compared to USB 2.0 transfer ratesUSB 3.0 and USB 2.0 compatibility – With this single drive you get compatibility with your USB 2.0 devices today and the ultra-fast speed of USB 3.0 when you’re ready to step up to the next generationEachMy Passport 500GB USB 3.0 (Black)500GBUltra-fast transfer rates - When connected to a USB 3.0 port My Passport lets you access and save files in blazing speed. Reduce transfer time by up to 3 times when compared to USB 2.0 transfer ratesUSB 3.0 and USB 2.0 compatibility – With this single drive you get compatibility with your USB 2.0 devices today and the ultra-fast speed of USB 3.0 when you’re ready to step up to the next generationWD My Passport 500GB Portable USB 3.0 External Hard Drive (Black)http://s7d5.scene7.com/is/image/Staples/s0484442_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0484443_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0484442_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0484443_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0484442http://s7d5.scene7.com/is/image/Staples/s0484444_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0484444_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0484444http://s7d5.scene7.com/is/image/Staples/s0484443http://s7d5.scene7.com/is/image/Staples/s0484441_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0484441_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0484441http://s7d5.scene7.com/is/image/Staples/s0484440_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0484440_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0484440/WD-My-Passport-500GB-Portable-USB-30-External-Hard-Drive-Black/product_785785WD My Passport 500GB Portable USB 3.0 External Hard Drive (Black)4.053 750GBUltra-fast transfer rates - When connected to a USB 3.0 port My Passport lets you access and save files in blazing speed. Reduce transfer time by up to 3 times when compared to USB 2.0 transfer ratesUSB 3.0 and USB 2.0 compatibility – With this single drive you get compatibility with your USB 2.0 devices today and the ultra-fast speed of USB 3.0 when you’re ready to step up to the next generationEachMy Passport 750GB USB 3.0 (Black)750GBUltra-fast transfer rates - When connected to a USB 3.0 port My Passport lets you access and save files in blazing speed. Reduce transfer time by up to 3 times when compared to USB 2.0 transfer ratesUSB 3.0 and USB 2.0 compatibility – With this single drive you get compatibility with your USB 2.0 devices today and the ultra-fast speed of USB 3.0 when you’re ready to step up to the next generationWD My Passport 750GB Portable USB 3.0 External Hard Drive (Black)http://s7d5.scene7.com/is/image/Staples/s0484442_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0484443_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0484442_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0484443_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0484442http://s7d5.scene7.com/is/image/Staples/s0484444_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0484444_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0484444http://s7d5.scene7.com/is/image/Staples/s0484443http://s7d5.scene7.com/is/image/Staples/s0484441_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0484441_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0484441http://s7d5.scene7.com/is/image/Staples/s0484440_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0484440_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0484440/WD-My-Passport-750GB-Portable-USB-30-External-Hard-Drive-Black/product_785759WD My Passport 750GB Portable USB 3.0 External Hard Drive (Black)5.01 1TBUltra-fast transfer rates - When connected to a USB 3.0 port My Passport lets you access and save files in blazing speed. Reduce transfer time by up to 3 times when compared to USB 2.0 transfer ratesUSB 3.0 and USB 2.0 compatibility – With this single drive you get compatibility with your USB 2.0 devices today and the ultra-fast speed of USB 3.0 when you’re ready to step up to the next generationEachMy Passport 1TB USB 3.0 (Black)1TBUltra-fast transfer rates - When connected to a USB 3.0 port My Passport lets you access and save files in blazing speed. Reduce transfer time by up to 3 times when compared to USB 2.0 transfer ratesUSB 3.0 and USB 2.0 compatibility – With this single drive you get compatibility with your USB 2.0 devices today and the ultra-fast speed of USB 3.0 when you’re ready to step up to the next generationWD My Passport 1TB Portable USB 3.0 External Hard Drive (Black)http://s7d5.scene7.com/is/image/Staples/s0484442_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0484443_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0484442_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0484443_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0484442http://s7d5.scene7.com/is/image/Staples/s0484444_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0484444_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0484444http://s7d5.scene7.com/is/image/Staples/s0484443http://s7d5.scene7.com/is/image/Staples/s0484441_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0484441_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0484441http://s7d5.scene7.com/is/image/Staples/s0484440_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0484440_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0484440/WD-My-Passport-1TB-Portable-USB-30-External-Hard-Drive-Black/product_785707WD My Passport 1TB Portable USB 3.0 External Hard Drive (Black)4.5129 1.5TBUltra-fast transfer rates - When connected to a USB 3.0 port My Passport lets you access and save files in blazing speed. Reduce transfer time by up to 3 times when compared to USB 2.0 transfer ratesUSB 3.0 and USB 2.0 compatibility – With this single drive you get compatibility with your USB 2.0 devices today and the ultra-fast speed of USB 3.0 when you’re ready to step up to the next generationEachMy Passport 1.5TB USB 3.0 (Black)1.5TBUltra-fast transfer rates - When connected to a USB 3.0 port My Passport lets you access and save files in blazing speed. Reduce transfer time by up to 3 times when compared to USB 2.0 transfer ratesUSB 3.0 and USB 2.0 compatibility – With this single drive you get compatibility with your USB 2.0 devices today and the ultra-fast speed of USB 3.0 when you’re ready to step up to the next generationWD My Passport 1.5TB Portable USB 3.0 External Hard Drive (Black)http://s7d5.scene7.com/is/image/Staples/s0484442_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0484443_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0484442_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0484443_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0484442http://s7d5.scene7.com/is/image/Staples/s0484444_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0484444_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0484444http://s7d5.scene7.com/is/image/Staples/s0484443http://s7d5.scene7.com/is/image/Staples/s0484441_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0484441_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0484441http://s7d5.scene7.com/is/image/Staples/s0484440_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0484440_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0484440/WD-My-Passport-15TB-Portable-USB-30-External-Hard-Drive-Black/product_896183WD My Passport 1.5TB Portable USB 3.0 External Hard Drive (Black)5.02 2TB capacityUltra-fast transfer rates - When connected to a USB 3.0 port My Passport lets you access and save files in blazing speed. Reduce transfer time by up to 3 times when compared to USB 2.0 transfer ratesUSB 3.0 and USB 2.0 compatibility – With this single drive you get compatibility with your USB 2.0 devices today and the ultra-fast speed of USB 3.0 when you’re ready to step up to the next generationEachMy Passport 2TB USB 3.0 (Black)2TB capacityUltra-fast transfer rates - When connected to a USB 3.0 port My Passport lets you access and save files in blazing speed. Reduce transfer time by up to 3 times when compared to USB 2.0 transfer ratesUSB 3.0 and USB 2.0 compatibility – With this single drive you get compatibility with your USB 2.0 devices today and the ultra-fast speed of USB 3.0 when you’re ready to step up to the next generationWD My Passport 2TB Portable USB 3.0 External Hard Drive (Black)http://s7d5.scene7.com/is/image/Staples/s0484442_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0484443_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0484442_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0484443_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0484442http://s7d5.scene7.com/is/image/Staples/s0484444_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0484444_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0484444http://s7d5.scene7.com/is/image/Staples/s0484443http://s7d5.scene7.com/is/image/Staples/s0484441_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0484441_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0484441http://s7d5.scene7.com/is/image/Staples/s0484440_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0484440_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0484440/WD-My-Passport-2TB-Portable-USB-30-External-Hard-Drive-Black/product_373055WD My Passport 2TB Portable USB 3.0 External Hard Drive (Black)4.538

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REVIEW SNAPSHOT®

by PowerReviews
Western DigitalWD My Passport 500GB Portable USB 3.0 External Hard Drive (Black)
 
4.1

(based on 53 reviews)

Ratings Distribution

  • 5 Stars

     

    (24)

  • 4 Stars

     

    (19)

  • 3 Stars

     

    (4)

  • 2 Stars

     

    (1)

  • 1 Stars

     

    (5)

88%

of respondents would recommend this to a friend.

Pros

  • Easy to use (26)
  • Easy to set up (24)
  • Reliable (21)
  • Compact (18)
  • Efficient (16)

Cons

  • No power switch (3)
  • Unreliable (3)

Best Uses

  • Everyday use (11)
  • Back-up (9)
  • File transfer (6)
  • Organization (6)
  • Additional storage (5)
    • Reviewer Profile:
    • Budget shopper (17), Midrange shopper (16), Casual user (10), Frequent user (4)
    • Primary use:
    • Personal (37), Business (15)
    • Computer Platform:
    • PC (10)
    • Was this a gift?:
    • No (20)

Most Helpful Positive Review

 

WD EX HD

This is a pretty good product as far as I can tell but when I asked it to back up my photos and documents it made 58 files numbered 1-58 and I had to ...Read complete review

This is a pretty good product as far as I can tell but when I asked it to back up my photos and documents it made 58 files numbered 1-58 and I had to look at each one and give it a label. It worked well when I first hooked it up with a right click on things I wouldn't be adding to in the future. That way the title of the file remained the same. Also when I started to delete a few things it had saved that I didn't need, the second delete command made it freeze up and I had to start over. Other than that, it's fine.

VS

Most Helpful Negative Review

 

Customer service needs to be improved

Western digital is not the most user friendly company. Maybe their competitors are the same. To date I have called them up 6 times and more calls will be forth comming since they charge ...Read complete review

Western digital is not the most user friendly company. Maybe their competitors are the same. To date I have called them up 6 times and more calls will be forth comming since they charge you after 30 days. In summary I have 30 days to get this thing working to my satisfaction. I guess this is how companies make there money. For each call you make be prepared to give them the same info each time. This is very time consuming and a waste of time. Maybe they do this so people do not call.

Reviewed by 53 customers

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Displaying reviews 1-5

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5.0

works fine easy to set up

By barley slave

from fairhaven

About Me Heavy Duty User

Verified Buyer
This customer has reached Intern level on the Staples.com Leaderboard

Pros

  • Easy To Install
  • Highly Compatible
  • Quiet

Cons

  • None so far

Best Uses

  • Backups

Comments about Western Digital WD My Passport 500GB Portable USB 3.0 External Hard Drive (Black):

so far it works fine. haven't lost any data yet

  • Primary use:
  • Business

Comment on this review(earn points)

 
5.0

Data Back-Up Made Easy

By Aunt Shirl

from Bowie MD

About Me Frequent User

Verified Buyer

Pros

  • Easy To Install
  • Fast
  • Highly Compatible
  • Quiet

Cons

    Best Uses

    • High-End Multimedia

    Comments about Western Digital WD My Passport 500GB Portable USB 3.0 External Hard Drive (Black):

    I bought this drive to back-up different media that is stored on my old computer. Like most, I rarely backed-up my data. With the recent purchase of a new computer I was faced with the challenge of moving data from the old computer to the new one. Now that I have a back-up (just in case) my fear has diminished.

    • Primary use:
    • Personal

    Comment on this review(earn points)

     
    3.0

    notusser friendly as led to believe

    By antm

    from oaklyn, nj

    About Me Infrequent User

    Verified Buyer

    Pros

    • Fast
    • Quiet

    Cons

    • Difficult To Install
    • Unreliable

    Best Uses

    • Saving Designs

    Comments about Western Digital WD My Passport 500GB Portable USB 3.0 External Hard Drive (Black):

    i tried to add my new desings to the passport and I was unable to get past "you need to format" I could not check my embird programs. I have to wait for a friend to help, since I am not very computer literate and am afraid I will delete or erasse every thing,

    • Primary use:
    • Personal

    Comment on this review(earn points)

     
    4.0

    Does the job well

    By Rod

    from Palm Coast, Florida

    Verified Buyer

    Pros

    • Easy To Install
    • Fast
    • Quiet

    Cons

      Best Uses

        Comments about Western Digital WD My Passport 500GB Portable USB 3.0 External Hard Drive (Black):

        Does the job well but for some reason is a little slow to be recognized on plug in.

        Comment on this review(earn points)

         
        4.0

        Western Digital My Passport 500GB Portab

        By OldChevyNeverDie

        from Oregon

        About Me Frequent User

        Verified Buyer

        Pros

        • Easy To Install
        • Fast
        • Quiet

        Cons

          Best Uses

            Comments about Western Digital WD My Passport 500GB Portable USB 3.0 External Hard Drive (Black):

            Setup was quick and it works fine.

            • Primary use:
            • Personal

            Comment on this review(earn points)

            Displaying reviews 1-5

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            Do you have questions about this product?(earn points for answers!)

            get answers from real customers and in-house experts with AnswerBox.

            3 Questions | 3 Answers
            Displaying questions 1-3
            • Q:

              Is this device compatible with Mac? My Mac is OS X 10.4.11. Is there any WD passport hard drive compatible with OS X 10.4.11? Thanks.
              Asked on 11/22/2012 by h

              1 answer

              • A:

                Yes, this device is compatible with Mac OS X, but it first must be reformatted from a NTFS partition to a HFS+J partition, and the steps to do so can be found on the company site. In addition there are specific 'My Passport for Mac' portable hard drives that have the compatibility out of the box.

                Answered on 11/22/2012 by Community Answer from None
            • Q:

              Does this device have a function for copying the entire hardrive/disc
              Asked on 8/9/2012 by Ernie

              1 answer

              • A:

                This hard drive does not have a function to make an image of your hard drive (disc copy.)

                Answered on 8/10/2012 by Community Answer from None
            • Q:

              I have a very old Dell Dimension 4400 PC with USB ports. NOT USB 2.0 or 3.0, just USB. The first one. Will I be able to use this ext. hard drive with my PC?
              Asked on 7/18/2012 by WannaNewPC

              1 answer

              • A:

                Yes but you will need to use a USB 1.0 or 2.0 cable as the 3.0 cable will not fit.

                Answered on 7/18/2012 by Community Answer from None
            Displaying questions 1-3

            Do you have a question about this product?