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WD My Passport 500GB Portable USB 3.0 External Hard Drive (Black)

WD My Passport 500GB Portable USB 3.0 External Hard Drive (Black)

Item: 785785    Model: WDBKXH5000ABK

WD My Passport 500GB Portable USB 3.0 External Hard Drive (Black)
4.0stars
( 62 reviews)
  • 500GB
  • Ultra-fast transfer rates - When connected to a USB 3.0 port My Passport lets you access and save files in blazing speed. Reduce transfer time by up to 3 times when compared to USB 2.0 transfer rates
  • USB 3.0 and USB 2.0 compatibility – With this single drive you get compatibility with your USB 2.0 devices today and the ultra-fast speed of USB 3.0 when you’re ready to step up to the next generation
See more details
Available in 320GB, 500GB, 750GB, 1TB, 1.5TB & 2TB capacitiesUltra-fast transfer rates - When connected to a USB 3.0 port My Passport lets you access and save files in blazing speed. Reduce transfer time by up to 3 times when compared to USB 2.0 transfer ratesUSB 3.0 and USB 2.0 compatibility – With this single drive you get compatibility with your USB 2.0 devices today and the ultra-fast speed of USB 3.0 when you’re ready to step up to the next generationSelect an ItemAvailable in 320GB, 500GB, 750GB, 1TB, 1.5TB & 2TB capacitiesUltra-fast transfer rates - When connected to a USB 3.0 port My Passport lets you access and save files in blazing speed. Reduce transfer time by up to 3 times when compared to USB 2.0 transfer ratesUSB 3.0 and USB 2.0 compatibility – With this single drive you get compatibility with your USB 2.0 devices today and the ultra-fast speed of USB 3.0 when you’re ready to step up to the next generationWD My Passport Portable USB 3.0 External Hard Drives (Black)http://s7d5.scene7.com/is/image/Staples/s0484442_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0484443_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0484442_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0484443_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0484442http://s7d5.scene7.com/is/image/Staples/s0484444_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0484444_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0484444http://s7d5.scene7.com/is/image/Staples/s0484443http://s7d5.scene7.com/is/image/Staples/s0484441_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0484441_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0484441http://s7d5.scene7.com/is/image/Staples/s0484440_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0484440_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0484440/WD-My-Passport-Portable-USB-30-External-Hard-Drives-Black/product_SS1069547WD My Passport Portable USB 3.0 External Hard Drives (Black)5.02 320GB capacityUltra-fast transfer rates - When connected to a USB 3.0 port My Passport lets you access and save files in blazing speed. Reduce transfer time by up to 3 times when compared to USB 2.0 transfer ratesUSB 3.0 and USB 2.0 compatibility – With this single drive you get compatibility with your USB 2.0 devices today and the ultra-fast speed of USB 3.0 when you’re ready to step up to the next generationEachMy Passport 320GB USB 3.0 (Black)320GB capacityUltra-fast transfer rates - When connected to a USB 3.0 port My Passport lets you access and save files in blazing speed. Reduce transfer time by up to 3 times when compared to USB 2.0 transfer ratesUSB 3.0 and USB 2.0 compatibility – With this single drive you get compatibility with your USB 2.0 devices today and the ultra-fast speed of USB 3.0 when you’re ready to step up to the next generationWD My Passport 320GB Portable USB 3.0 External Hard Drive (Black)http://s7d5.scene7.com/is/image/Staples/s0484442_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0484442_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0484443_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0484442http://s7d5.scene7.com/is/image/Staples/s0484443_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0484444_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0484444_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0484444http://s7d5.scene7.com/is/image/Staples/s0484441_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0484443http://s7d5.scene7.com/is/image/Staples/s0484441_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0484441http://s7d5.scene7.com/is/image/Staples/s0484440_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0484440_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0484440/WD-My-Passport-320GB-Portable-USB-30-External-Hard-Drive-Black/product_722956WD My Passport 320GB Portable USB 3.0 External Hard Drive (Black)4.527 500GBUltra-fast transfer rates - When connected to a USB 3.0 port My Passport lets you access and save files in blazing speed. Reduce transfer time by up to 3 times when compared to USB 2.0 transfer ratesUSB 3.0 and USB 2.0 compatibility – With this single drive you get compatibility with your USB 2.0 devices today and the ultra-fast speed of USB 3.0 when you’re ready to step up to the next generationEachMy Passport 500GB USB 3.0 (Black)500GBUltra-fast transfer rates - When connected to a USB 3.0 port My Passport lets you access and save files in blazing speed. Reduce transfer time by up to 3 times when compared to USB 2.0 transfer ratesUSB 3.0 and USB 2.0 compatibility – With this single drive you get compatibility with your USB 2.0 devices today and the ultra-fast speed of USB 3.0 when you’re ready to step up to the next generationWD My Passport 500GB Portable USB 3.0 External Hard Drive (Black)http://s7d5.scene7.com/is/image/Staples/s0484442_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0484442_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0484443_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0484442http://s7d5.scene7.com/is/image/Staples/s0484443_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0484444_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0484444_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0484444http://s7d5.scene7.com/is/image/Staples/s0484441_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0484443http://s7d5.scene7.com/is/image/Staples/s0484441_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0484441http://s7d5.scene7.com/is/image/Staples/s0484440_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0484440_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0484440/WD-My-Passport-500GB-Portable-USB-30-External-Hard-Drive-Black/product_785785WD My Passport 500GB Portable USB 3.0 External Hard Drive (Black)4.062 750GBUltra-fast transfer rates - When connected to a USB 3.0 port My Passport lets you access and save files in blazing speed. Reduce transfer time by up to 3 times when compared to USB 2.0 transfer ratesUSB 3.0 and USB 2.0 compatibility – With this single drive you get compatibility with your USB 2.0 devices today and the ultra-fast speed of USB 3.0 when you’re ready to step up to the next generationEachMy Passport 750GB USB 3.0 (Black)750GBUltra-fast transfer rates - When connected to a USB 3.0 port My Passport lets you access and save files in blazing speed. Reduce transfer time by up to 3 times when compared to USB 2.0 transfer ratesUSB 3.0 and USB 2.0 compatibility – With this single drive you get compatibility with your USB 2.0 devices today and the ultra-fast speed of USB 3.0 when you’re ready to step up to the next generationWD My Passport 750GB Portable USB 3.0 External Hard Drive (Black)http://s7d5.scene7.com/is/image/Staples/s0484442_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0484442_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0484443_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0484442http://s7d5.scene7.com/is/image/Staples/s0484443_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0484444_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0484444_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0484444http://s7d5.scene7.com/is/image/Staples/s0484441_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0484443http://s7d5.scene7.com/is/image/Staples/s0484441_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0484441http://s7d5.scene7.com/is/image/Staples/s0484440_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0484440_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0484440/WD-My-Passport-750GB-Portable-USB-30-External-Hard-Drive-Black/product_785759WD My Passport 750GB Portable USB 3.0 External Hard Drive (Black)5.01 1TBUltra-fast transfer rates - When connected to a USB 3.0 port My Passport lets you access and save files in blazing speed. Reduce transfer time by up to 3 times when compared to USB 2.0 transfer ratesUSB 3.0 and USB 2.0 compatibility – With this single drive you get compatibility with your USB 2.0 devices today and the ultra-fast speed of USB 3.0 when you’re ready to step up to the next generationEachMy Passport 1TB USB 3.0 (Black)1TBUltra-fast transfer rates - When connected to a USB 3.0 port My Passport lets you access and save files in blazing speed. Reduce transfer time by up to 3 times when compared to USB 2.0 transfer ratesUSB 3.0 and USB 2.0 compatibility – With this single drive you get compatibility with your USB 2.0 devices today and the ultra-fast speed of USB 3.0 when you’re ready to step up to the next generationWD My Passport 1TB Portable USB 3.0 External Hard Drive (Black)http://s7d5.scene7.com/is/image/Staples/s0484442_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0484442_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0484443_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0484442http://s7d5.scene7.com/is/image/Staples/s0484443_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0484444_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0484444_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0484444http://s7d5.scene7.com/is/image/Staples/s0484441_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0484443http://s7d5.scene7.com/is/image/Staples/s0484441_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0484441http://s7d5.scene7.com/is/image/Staples/s0484440_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0484440_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0484440/WD-My-Passport-1TB-Portable-USB-30-External-Hard-Drive-Black/product_785707WD My Passport 1TB Portable USB 3.0 External Hard Drive (Black)4.5153 1.5TBUltra-fast transfer rates - When connected to a USB 3.0 port My Passport lets you access and save files in blazing speed. Reduce transfer time by up to 3 times when compared to USB 2.0 transfer ratesUSB 3.0 and USB 2.0 compatibility – With this single drive you get compatibility with your USB 2.0 devices today and the ultra-fast speed of USB 3.0 when you’re ready to step up to the next generationEachMy Passport 1.5TB USB 3.0 (Black)1.5TBUltra-fast transfer rates - When connected to a USB 3.0 port My Passport lets you access and save files in blazing speed. Reduce transfer time by up to 3 times when compared to USB 2.0 transfer ratesUSB 3.0 and USB 2.0 compatibility – With this single drive you get compatibility with your USB 2.0 devices today and the ultra-fast speed of USB 3.0 when you’re ready to step up to the next generationWD My Passport 1.5TB Portable USB 3.0 External Hard Drive (Black)http://s7d5.scene7.com/is/image/Staples/s0484442_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0484442_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0484443_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0484442http://s7d5.scene7.com/is/image/Staples/s0484443_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0484444_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0484444_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0484444http://s7d5.scene7.com/is/image/Staples/s0484441_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0484443http://s7d5.scene7.com/is/image/Staples/s0484441_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0484441http://s7d5.scene7.com/is/image/Staples/s0484440_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0484440_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0484440/WD-My-Passport-15TB-Portable-USB-30-External-Hard-Drive-Black/product_896183WD My Passport 1.5TB Portable USB 3.0 External Hard Drive (Black)5.02 2TB capacityUltra-fast transfer rates - When connected to a USB 3.0 port My Passport lets you access and save files in blazing speed. Reduce transfer time by up to 3 times when compared to USB 2.0 transfer ratesUSB 3.0 and USB 2.0 compatibility – With this single drive you get compatibility with your USB 2.0 devices today and the ultra-fast speed of USB 3.0 when you’re ready to step up to the next generationEachMy Passport 2TB USB 3.0 (Black)2TB capacityUltra-fast transfer rates - When connected to a USB 3.0 port My Passport lets you access and save files in blazing speed. Reduce transfer time by up to 3 times when compared to USB 2.0 transfer ratesUSB 3.0 and USB 2.0 compatibility – With this single drive you get compatibility with your USB 2.0 devices today and the ultra-fast speed of USB 3.0 when you’re ready to step up to the next generationWD My Passport 2TB Portable USB 3.0 External Hard Drive (Black)http://s7d5.scene7.com/is/image/Staples/s0484442_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0484442_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0484443_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0484442http://s7d5.scene7.com/is/image/Staples/s0484443_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0484444_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0484444_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0484444http://s7d5.scene7.com/is/image/Staples/s0484441_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0484443http://s7d5.scene7.com/is/image/Staples/s0484441_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0484441http://s7d5.scene7.com/is/image/Staples/s0484440_sc7?$std$http://s7d5.scene7.com/is/image/Staples/s0484440_sc7?$thb$http://s7d5.scene7.com/is/image/Staples/s0484440/WD-My-Passport-2TB-Portable-USB-30-External-Hard-Drive-Black/product_373055WD My Passport 2TB Portable USB 3.0 External Hard Drive (Black)4.545

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REVIEW SNAPSHOT®

by PowerReviews
Western DigitalWD My Passport 500GB Portable USB 3.0 External Hard Drive (Black)
 
4.1

(based on 63 reviews)

Ratings Distribution

  • 5 Stars

     

    (28)

  • 4 Stars

     

    (24)

  • 3 Stars

     

    (4)

  • 2 Stars

     

    (1)

  • 1 Stars

     

    (6)

88%

of respondents would recommend this to a friend.

Pros

  • Easy to use (26)
  • Easy to set up (24)
  • Reliable (24)
  • Fast (22)
  • Compact (18)

Cons

  • Unreliable (4)
  • No power switch (3)

Best Uses

  • Everyday use (11)
  • Back-up (9)
  • File transfer (6)
  • Organization (6)
  • Additional storage (5)
    • Reviewer Profile:
    • Budget shopper (17), Midrange shopper (16), Casual user (10), Frequent user (9), Infrequent user (5)
    • Primary use:
    • Personal (43), Business (19)
    • Computer Platform:
    • PC (10)
    • Was this a gift?:
    • No (20)

Most Helpful Positive Review

 

WD EX HD

This is a pretty good product as far as I can tell but when I asked it to back up my photos and documents it made 58 files numbered 1-58 and I had to ...Read complete review

This is a pretty good product as far as I can tell but when I asked it to back up my photos and documents it made 58 files numbered 1-58 and I had to look at each one and give it a label. It worked well when I first hooked it up with a right click on things I wouldn't be adding to in the future. That way the title of the file remained the same. Also when I started to delete a few things it had saved that I didn't need, the second delete command made it freeze up and I had to start over. Other than that, it's fine.

VS

Most Helpful Negative Review

 

Customer service needs to be improved

Western digital is not the most user friendly company. Maybe their competitors are the same. To date I have called them up 6 times and more calls will be forth comming since they charge ...Read complete review

Western digital is not the most user friendly company. Maybe their competitors are the same. To date I have called them up 6 times and more calls will be forth comming since they charge you after 30 days. In summary I have 30 days to get this thing working to my satisfaction. I guess this is how companies make there money. For each call you make be prepared to give them the same info each time. This is very time consuming and a waste of time. Maybe they do this so people do not call.

Reviewed by 63 customers

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Displaying reviews 1-5

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4.0

usb

By flaca

from wilmington, ca.

About Me Infrequent User

Verified Buyer

Pros

  • Easy To Install
  • Fast
  • Quiet

Cons

  • Expensive

Best Uses

    Comments about Western Digital WD My Passport 500GB Portable USB 3.0 External Hard Drive (Black):

    used to save all information from computer, back-up

    • Primary use:
    • Personal

    Comment on this review(earn points)

     
    5.0

    Great value

    By Tom, stone guy

    from Claremont, CA

    About Me Frequent User

    Verified Buyer
    This customer has reached Intern level on the Staples.com Leaderboard

    Pros

    • Easy To Install
    • Fast
    • Highly Compatible
    • Quiet
    • Reliable

    Cons

      Best Uses

        Comments about Western Digital WD My Passport 500GB Portable USB 3.0 External Hard Drive (Black):

        This is a very good hard drive and the price is very very good.

        • Primary use:
        • Business

        Comment on this review(earn points)

         
        4.0

        Great Storage Device

        By Iceman

        from Columbus, ga.

        About Me Heavy Duty User

        Verified Buyer

        Pros

        • Easy To Install
        • Fast
        • Highly Compatible
        • Quiet

        Cons

          Best Uses

          • High-End Multimedia

          Comments about Western Digital WD My Passport 500GB Portable USB 3.0 External Hard Drive (Black):

          The harddrive works great with my mac mini, it was easy to format with quick down and up load.

          • Primary use:
          • Personal

          Comment on this review(earn points)

           
          4.0

          Using a WD Passport 500GB for backups

          By bert f.

          from Norwood, MA

          About Me Infrequent User

          Verified Buyer

          Pros

          • Easy To Install
          • Fast
          • Highly Compatible
          • Quiet

          Cons

            Best Uses

              Comments about Western Digital WD My Passport 500GB Portable USB 3.0 External Hard Drive (Black):

              Installed the drive as a storage for weekly backups. The backup software that comes with provides little in the way of information on what happened during the backup process. Had to open backup folders on drive to check the write date of the back up folder to see if backup actually occurred. Otherwise, backup appeared to work OK.

              • Primary use:
              • Personal

              Comment on this review(earn points)

               
              5.0

              Convenient and Easy

              By Karen

              from New Jersey

              About Me Frequent User

              Verified Buyer
              This customer has reached Intern level on the Staples.com Leaderboard

              Pros

              • Easy To Install
              • Fast
              • Highly Compatible
              • Quiet
              • Reliable

              Cons

                Best Uses

                • Personal Business Files

                Comments about Western Digital WD My Passport 500GB Portable USB 3.0 External Hard Drive (Black):

                Should have purchased this a long time ago.

                • Primary use:
                • Business

                Comment on this review(earn points)

                Displaying reviews 1-5

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                Do you have questions about this product?(earn points for answers!)

                get answers from real customers and in-house experts with AnswerBox.

                3 Questions | 3 Answers
                Displaying questions 1-3
                • Q:

                  Is this device compatible with Mac? My Mac is OS X 10.4.11. Is there any WD passport hard drive compatible with OS X 10.4.11? Thanks.
                  Asked on 11/22/2012 by h

                  1 answer

                  • A:

                    Yes, this device is compatible with Mac OS X, but it first must be reformatted from a NTFS partition to a HFS+J partition, and the steps to do so can be found on the company site. In addition there are specific 'My Passport for Mac' portable hard drives that have the compatibility out of the box.

                    Answered on 11/22/2012 by Community Answer from None
                • Q:

                  Does this device have a function for copying the entire hardrive/disc
                  Asked on 8/9/2012 by Ernie

                  1 answer

                  • A:

                    This hard drive does not have a function to make an image of your hard drive (disc copy.)

                    Answered on 8/10/2012 by Community Answer from None
                • Q:

                  I have a very old Dell Dimension 4400 PC with USB ports. NOT USB 2.0 or 3.0, just USB. The first one. Will I be able to use this ext. hard drive with my PC?
                  Asked on 7/18/2012 by WannaNewPC

                  1 answer

                  • A:

                    Yes but you will need to use a USB 1.0 or 2.0 cable as the 3.0 cable will not fit.

                    Answered on 7/18/2012 by Community Answer from None
                Displaying questions 1-3

                Do you have a question about this product?