Q: I used this product one job - maybe 1000 cuts. It does Not self sharpen. I've tried to use it since that job, and it is terrible and tears up the paper or gives it a rough edge. How does it 'self' sharpen? Asked on 3/11/2013 by BIANC from Raleigh NC Know the answer? Answer this question 1 answer A: X-ACTO hardened steel blades feature Perpetual Edge self-sharpening system, guaranteeing a perfect edge with every cut. Answered on 3/12/2013 by Community Answer from None
Q: Several people have asked about sharpening or replacing the blade but the answer comes back that it is "self sharpening". Since it obviously isn't what is the solution for a dull blade? Asked on 3/17/2011 by Lynn from Phoenix Know the answer? Answer this question 1 answer A: X-ACTO hardened steel blades feature Perpetual Edge self-sharpening system, guaranteeing a perfect edge with every cut. Answered on 3/18/2011 by Darlene S from Staples
Q: Where can I purchase a replacement handle? The handle on this cutter broke, but it looks like it can be replaced. It's only a couple of years old... Thanks Asked on 3/9/2011 by Anonymous Know the answer? Answer this question 1 answer A: I am very sorry that your handle has broken. Please contact X-Acto directly at 800-879-4868. Answered on 3/21/2011 by Christina M from Staples
Q: How do you sharpen the blades on paper cutters? Do you purchase new blades? We have one and the blades are dull and pulls the paper. Please advise. Thanks Asked on 12/15/2010 by Support from Sterrett, Alabama Know the answer? Answer this question 1 answer A: These paper trimmers are self sharpening, and do not have replacement blades available. Answered on 12/16/2010 by Ben M from Staples
Q: I've lost the paper guide. Are they sold seperately? If so, are they stocked in stores? Asked on 5/2/2010 by Anonymous Know the answer? Answer this question 1 answer A: We do not carry the paper guide. For product support, please contact X-Acto customer support at 1-800-879-4868. Answered on 5/11/2010 by Customer Care from Staples
Q: I have this product and the paper guide will not slide in the groove. It fits too tightly. Any suggestions? Asked on 4/18/2010 by Anonymous Know the answer? Answer this question 1 answer A: For product support, please contact X-Acto customer support at 1-800-879-4868. Answered on 4/27/2010 by Customer Care from Staples
Q: Can you buy just replacement blades? Asked on 3/4/2010 by Chris Know the answer? Answer this question 1 answer A: X-acto does not offer replacement blades. The Trimmers are self sharpening. Answered on 3/25/2010 by Customer Care from Staples
Q: Do you carry replacement blades for the X-Acto 12" Heavy-Duty Paper Trimmer? If you don't, where can I purchase one? If you do what is the cost? Asked on 10/12/2009 by Anonymous Know the answer? Answer this question 1 answer A: These paper trimmers are self sharpening, and do not have replacement blades available. Answered on 12/8/2009 by Customer Care from Staples
Q: does this have the laser function? Asked on 8/4/2009 by Anonymous Know the answer? Answer this question 1 answer A: This one doesn't. Answered on 8/17/2009 by Kristi from Monterey, CA
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