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Xerox WorkCentre 3220DN Multifunction Printer

Xerox WorkCentre 3220DN Multifunction Printer

Item: 810098    Model: 3220/DN

Xerox WorkCentre 3220DN Multifunction Printer
3.5stars
( 13 reviews)
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  • 4-in-1; Print, copy, scan & fax
  • Prints up to 30 ppm (mfr specs)
  • Automatic duplexing (2-sided printing)
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  • Expected Delivery:2 - 6 Business Days
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4-in-1; Print, copy, scan & faxPrints up to 30 ppm (mfr specs)Automatic duplexing (2-sided printing)EachOffer Expires on 11/01/2014**While supplies last. May not be valid in combination with other offers. Offer subject to change.Xerox WorkCentre 3220DN Multifunction Printer4-in-1; Print, copy, scan & faxPrints up to 30 ppm (mfr specs)Automatic duplexing (2-sided printing)Xerox WorkCentre 3220DN Multifunction Printer/sbd/img/res/ic/ic016-spcbuy.gif299.99USDhttp://www.staples-3p.com/s7/is/image/Staples/s0344119_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0344119_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0344121_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0344119http://www.staples-3p.com/s7/is/image/Staples/s0344121_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0344124_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0344124_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0344124http://www.staples-3p.com/s7/is/image/Staples/s0344121/sbd/img/res/ic/ic016-spcbuy.gifhttp://www.staples-3p.com/s7/is/image/Staples/s0344120_sc7?$std$http://www.staples-3p.com/s7/is/image/Staples/s0344120_sc7?$thb$http://www.staples-3p.com/s7/is/image/Staples/s0344120/Xerox-WorkCentre-3220DN-Multifunction-Printer/product_810098
Reg : $499.99
Save: - $200.00
$299.99*
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*Price after savings

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REVIEW SNAPSHOT®

by PowerReviews
Xerox WorkCentre 3220DN Multifunction Printer
 
3.3

(based on 13 reviews)

Ratings Distribution

  • 5 Stars

     

    (2)

  • 4 Stars

     

    (6)

  • 3 Stars

     

    (2)

  • 2 Stars

     

    (0)

  • 1 Stars

     

    (3)

73%

of respondents would recommend this to a friend.

Pros

  • Compact (6)
  • Great print quality (6)
  • Easy to use (5)
  • Fast operation (5)
  • Reliable (5)

Cons

  • Hard setup (3)

Best Uses

  • Professional documents (5)
    • Reviewer Profile:
    • Frequent user (8)
    • Primary use:
    • Business (10)

Most Helpful Positive Review

 

Good machine but...

The machine makes clean crisp copies, has quite a few high level capabilities such as duplexing and has a pretty handy automatic document feeder but:

This thing is way too...Read complete review

The machine makes clean crisp copies, has quite a few high level capabilities such as duplexing and has a pretty handy automatic document feeder but:

This thing is way too complicated to set up. And the technical support is not very knowledgeable at the initial contact level. You have to be escalated to the second level of support before you get someone that can go deep and solve problems that go beyond the idiot didn't read the instructions.

Maybe I'm old school but I pretty much expected to just plug the thing in and start using it.

I seriously toyed with sending the thing back and trying something else but now that it seems to be up and running I truly love the capabilities and the convenience. If you buy this machine make sure you have lots of spare time to fiddle around with it before you actually need to rely on it.

I understand this is a fairly new unit and the support infrastructure is not quite there yet. I called Xerox before the purchase to ask a couple questions. They made me give detailed demographic information about myself then told me they would have someone call me in a couple days. Sheesh. Then when the salesperson called they didn't know very much about this unit.

I bought this unit because I had such a good experience with my previous Xerox desktop copier. I hope my faith in Xerox is not misplaced.

VS

Most Helpful Negative Review

 

Manual Feed is Deal-breaker

I was happy with it for a couple of days, until I tried to print a 3 page letter on bond letterhead. I had assumed it worked like my old HP. Put 3...Read complete review

I was happy with it for a couple of days, until I tried to print a 3 page letter on bond letterhead. I had assumed it worked like my old HP. Put 3 pages of bond in the manual bypass slot, push print, and you are done. No such luck. The manual feeder takes only 1 sheet. If you put in more, it eats them all at once and prints one page. So you have 2 options. You can print each page of the letter separately, selecting one page, putting one piece of paper in, and doing this repeatedly; or you can stick sufficient bond paper on top of your regular copy paper in the paper tray. Same drawback trying to print envelopes, or anything else that requires the manual feed. You can only do 1 at a time. For a $500 machine, I find this absurd. What's worse, even when I do feed the paper one sheet at a time, at least 2/3 of the time, the manual feeder grabs the paper in crooked. I end up with a letter that is printed crooked and is not usable. I have been using an HP Laserjet 4100 for at least 10 years and I do not recall ever once getting a crooked print job. I am told that for another $100, Xerox has a model, 3300, with a manual feeder than can do multiple pages. I do not know if my crooked feed issue is a problem with my machine, or a general problem with the design. I suspect the latter. I am happy with the machine aside from this issue. I paid significant money to get this thing networked into an office. But the manual feed problems are so aggravating, I am returning it. If you have no need to print on different paper than what's in your paper tray, this might be a great option. If, like me, you often need to print on bond paper, look elsewhere.

Reviewed by 13 customers

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Displaying reviews 1-5

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3.0

Xerox WorkCentre 3220DN Multifunction Pr

By DJohnMcCarthy

from Massachusetts

Verified Buyer
This customer has reached Intern level on the Staples.com Leaderboard

Comments about Xerox WorkCentre 3220DN Multifunction Printer:

I have another Xerox printer and bought this one for it's scanner. Unfortunately I couldn't get it to work with my Macintosh running OS 10.9.3 so I returned it to Staples. I am certain it is a good printer, but it was useless to me if I couldn't use the scanner.

Comment on this review(earn points)

 
4.0

Good Machine

By Pat

from Malvern, PA

Verified Buyer
This customer has reached Intern level on the Staples.com Leaderboard

Comments about Xerox WorkCentre 3220DN Multifunction Printer:

Good machine so far. Warmup to copy is very slow. Copy quality is good.

Comment on this review(earn points)

 
5.0

Great small office duplex MFP

By Gigabyteguy

from Tucson, AZ

About Me Frequent User

Verified Buyer

Pros

  • Compact Design
  • Easy To Set Up
  • Easy To Use
  • Fast Operation
  • Full Mfp Functionality
  • Great Print Quality
  • Quiet
  • Reliable

Cons

  • None Noticed As Yet

Best Uses

  • Graphics & Charts
  • Mfp And Duplex
  • Professional Documents
  • Workgroups

Comments about Xerox WorkCentre 3220DN Multifunction Printer:

Set up was very easy out of the box. The 3220dn weighs in at 31 lbs which is a back saver. It performs as promised: printing, scanning, faxing. While I have only had the 3220dn for less than one month, I am very satisfied. I bought Xerox because I am hoping that the company known for quality printers at the high end is passing that quality down to its entry level MFP printers. In short, I am looking for a manufacturer whose product line is dependable; my perception is that Xerox fits that description.

  • Primary use:
  • Personal

Comment on this review(earn points)

(1 of 1 customers found this review helpful)

 
1.0

Don't buy this printer

By Matthew

from Philadelphia

About Me Frequent User

This customer has reached Intern level on the Staples.com Leaderboard

Pros

    Cons

      Best Uses

        Comments about Xerox WorkCentre 3220DN Multifunction Printer:

        This printer is not the worst one ever made. Once you figure out how to use it, it's sort-of-fine, just annoying mostly. Trying to figure it out, though, is a challenge. I was dismissive of such comments before buying this printer ("How hard can it really be," I thought). I should not have been. To say that it isn't intuitive is an understatement. Xerox seems to have harnessed circa 1992 control panel technology, including having to type out letters using a numeric key pad (i.e. hit "4" three times for the letter "i").

        The worst thing of all about this printer is that it will almost certainly force you to interact with with Xerox customer service. Never in my life have I had such a frustrating experience. These people seem absolutely committed to being unhelpful and will go out of their way to ensure your problem is not resolved without a fight.

        If you're a masochist who feels like wasting hours of your life suffering through countless calls that somehow manage to yield no resolution, this may be the printer for you. If you prefer printers that just print, etc. without making your life miserable, I suggest a different make.

        • Primary use:
        • Business

        Comment on this review(earn points)

         
        4.0

        Beware when installing on a network

        By caliroll

        from Atwater, CA

        About Me Frequent User

        Verified Buyer
        This customer has reached Intern level on the Staples.com Leaderboard

        Pros

        • Compact Design
        • Easy To Use
        • Fast Operation
        • Great Print Quality
        • Quiet
        • Reliable

        Cons

        • Hard Setup

        Best Uses

          Comments about Xerox WorkCentre 3220DN Multifunction Printer:

          Once set up, this printer works great. The install went very quickly, until I realized it somehow knocked my entire network offline because of (I think) the way it assigned it's own IP address on the network. Xerox was useless trying to figure out the problem. If you are going to install this printer on an office network with a real server, have a professional do it. I've never had that kind of problem installing a network printer on a server but it was a nightmare. My only minor complaint is that you can't customize the fax cover page when using the PC Fax feature. Other than those two issues, this is a great printer for our office!

          • Primary use:
          • Business

          Comment on this review(earn points)

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