I am very disappointed. I thought spending more money for a quality product would provide assurance. Unfortunately, the company's quality assurance didn't check all the pieces. In addition, one visible part was scratched. I was going to overlook the scratch, but when I discoverd the missing parts - it's just not possible. I wasted a lot of my time and got no results. It's just not worth it for me.... Think I'll just return this filing cabinet back to Staples & get my money returned. Too bad I used a coupon, now I lost out on that too.
Unless you are very handy, have someone to help you, and have spare screws & a power screwdriver, I would not buy this & try to assemble it. It took my husband, with my assistance, SEVERAL hours, and even then some of the the 'locking screws' WOULD NOT LOCK/STAY LOCKED,so we had to add our own long screws to keep all the panels together. That didn't help the look.
I have probably assembled 9-10 filing cabiets from staples over the past 10 years. This by far is the worst. I assembled it no problem and then when I filled the drawers with standard files., the bottom drawer caught on the lower lip and you had to lift the drawer to close it. Then the divider between top and bottom drawer came apart despite the metal turn screws and wooden dowls which were screwed in. The top drawer also caught as well. The slide bearings are so cheap it's not funny, when I slide the drawer in it caught and out tumbled a bunch of ball bearings. So I attempted to fix all three problems and relocated the slides up, tried to put the bearings back, etc and it basically would fix correctly. Nice design, but really poor engineering and craftsmanship. [*] I basically wasted [$].
One of the features I like most about this filing cabinet is that the design allows you to display files from front to back, from side to side or both.
Answered on 4/5/2012 by Community Answer from None
CUSTOMER CARE
A:
The Z-Line Deluxe Wood Lateral File Cabinet, 30", 2-Drawer, Letter/Legal Size, allows for the files to go from side to side and/or back to front. The instruction manual included shows various opinions available.
Answered on 4/3/2012 by Tammy S from Staples
Q:
Can this product be assembled before it is delivered?
Unfortunately this is not a service available through Staples.com. However, Staples works very closely with an assembly company, National Assembly Services. If you would like to request a quote, please visit www.staplesnas.com or call (866) 826-6622. The goal is to have your product assembled within 2 business days of delivery.
Answered on 3/13/2012 by Kayla T. from Staples
Q:
Does this file have locks on BOTH drawers? I am looking for a lateral file that has 2 locking drawers that is not over $250.
The top drawer of this file cabinet locks, the bottom drawer does not. Item number 521919 is a 2 drawer file cabinet that includes a lock for both drawers. To place an order for this product, please contact us by dialing 1-800-333-3330.
Answered on 2/27/2012 by Liz C from Staples
A:
No, sorry only the top drawer locks.
Answered on 2/28/2012 by Community Answer from None
Q:
do this come with the metal frame work for the files to hang on?