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Generic System Error


Error Type Error Message Key Message Originating Command
1
_ERR_GENERIC
User CMN3101E The system is unavailable due to "null".
System The following error occurred during processing: "null".
java.lang.NullPointerException
	at com.staples.nad.wcbe.web.sbd.catalog.commands.StaplesProductDisplayCtrlCmdImpl.performExecute(StaplesProductDisplayCtrlCmdImpl.java:471)
	at com.ibm.commerce.command.ECCommandTarget.executeCommand(ECCommandTarget.java:157)
	at com.ibm.ws.cache.command.CommandCache.executeCommand(CommandCache.java:332)
	at com.ibm.websphere.command.CacheableCommandImpl.execute(CacheableCommandImpl.java:166)
	at com.ibm.commerce.command.AbstractECTargetableCommand.execute(AbstractECTargetableCommand.java:217)
	at com.ibm.commerce.component.BaseComponentImpl.executeCommand(BaseComponentImpl.java:202)
	at com.ibm.commerce.component.WebAdapterComponentImpl.executeCommand(WebAdapterComponentImpl.java:46)
	at com.ibm.commerce.component.objimpl.WebAdapterServiceBeanBase.executeCommand(WebAdapterServiceBeanBase.java:58)
	at com.ibm.commerce.component.objects.EJSLocalStatelessWebAdapterService_ce749a4a.executeCommand(EJSLocalStatelessWebAdapterService_ce749a4a.java:31)
	at com.ibm.commerce.component.objects.WebAdapterServiceAccessBean.executeCommand(WebAdapterServiceAccessBean.java:160)
	at com.ibm.commerce.webcontroller.WebControllerHelper.executeCommand(WebControllerHelper.java:2657)
	at com.ibm.commerce.struts.BaseAction.invokeService(BaseAction.java:1509)
	at com.ibm.commerce.struts.BaseAction.reExecute(BaseAction.java:834)
	at com.ibm.commerce.struts.BaseAction.executeAction(BaseAction.java:739)
	at com.ibm.commerce.struts.BaseAction.execute(BaseAction.java:150)
	at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:431)
	at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:236)
	at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1196)
	at com.ibm.commerce.struts.ECActionServlet.processRequest(ECActionServlet.java:218)
	at com.ibm.commerce.struts.ECActionServlet.doGet(ECActionServlet.java:160)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:718)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:831)
	at com.ibm.ws.cache.servlet.ServletWrapper.serviceProxied(ServletWrapper.java:307)
	at com.ibm.ws.cache.servlet.CacheHook.handleFragment(CacheHook.java:576)
	at com.ibm.ws.cache.servlet.CacheHook.handleServlet(CacheHook.java:250)
	at com.ibm.ws.cache.servlet.ServletWrapper.service(ServletWrapper.java:259)
	at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1657)
	at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1597)
	at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:131)
	at com.ibm.commerce.campaigns.filter.CampaignsFilter.doFilter(CampaignsFilter.java:148)
	at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:188)
	at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:116)
	at com.ibm.commerce.likeminds.filter.LikeMindsFilter.doFilter(LikeMindsFilter.java:183)
	at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:188)
	at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:116)
	at com.staples.nad.wcbe.web.sbd.security.VladFilter.doFilter(VladFilter.java:162)
	at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:188)
	at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:116)
	at com.staples.nad.wcbe.web.sbd.preprocess.StaplesLogServletFilter.doFilter(StaplesLogServletFilter.java:82)
	at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:188)
	at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:116)
	at com.staples.nad.wcbe.web.sbd.preprocess.StaplesBrowserFilter.doFilter(StaplesBrowserFilter.java:719)
	at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:188)
	at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:116)
	at org.apache.wink.server.internal.servlet.RestFilter.doFilter(RestFilter.java:109)
	at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:188)
	at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:116)
	at com.ibm.commerce.dynacache.filter.CacheFilter$1.run(CacheFilter.java:377)
	at com.ibm.commerce.dynacache.filter.CacheFilter.doFilter(CacheFilter.java:508)
	at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:188)
	at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:116)
	at com.ibm.commerce.webcontroller.RuntimeServletFilter.doFilterAction(RuntimeServletFilter.java:616)
	at com.ibm.commerce.webcontroller.RuntimeServletFilter.access$0(RuntimeServletFilter.java:455)
	at com.ibm.commerce.webcontroller.RuntimeServletFilter$1.run(RuntimeServletFilter.java:375)
	at com.ibm.commerce.webcontroller.RuntimeServletFilter.doFilter(RuntimeServletFilter.java:396)
	at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:188)
	at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:116)
	at com.staples.nad.wcbe.web.sbd.preprocess.SessionValidationFilter.doFilter(SessionValidationFilter.java:40)
	at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:188)
	at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:116)
	at com.ibm.ws.webcontainer.filter.WebAppFilterChain._doFilter(WebAppFilterChain.java:77)
	at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:908)
	at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:934)
	at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:502)
	at com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.handleRequest(ServletWrapperImpl.java:179)
	at com.ibm.ws.webcontainer.servlet.CacheServletWrapper.handleRequest(CacheServletWrapper.java:91)
	at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:864)
	at com.ibm.ws.webcontainer.WSWebContainer.handleRequest(WSWebContainer.java:1592)
	at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:186)
	at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:452)
	at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewRequest(HttpInboundLink.java:511)
	at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.processRequest(HttpInboundLink.java:305)
	at com.ibm.ws.http.channel.inbound.impl.HttpICLReadCallback.complete(HttpICLReadCallback.java:83)
	at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:165)
	at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)
	at com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161)
	at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:138)
	at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:204)
	at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:775)
	at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:905)
	at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1604)