Q: Montessa chair--trying to assemble. Wheels not holding. What to do? Asked on 4/11/2013 by Sha641 Know the answer? Answer this question 1 answer A: I received your inquiry through the Question and Answer Feature of Staples.com and wanted to respond to you directly. Because your inquiry is specific in nature it would be best resolved by a member of our customer service team. They will be glad to help with your question. You may contact them at http://www.staples.com/sbd/content/help/contact/index.html or by phone at 1-800-3STAPLE (1-800-378-2753). Answered on 4/12/2013 by Linda from Staples
Q: I understand that the seat has tilt lock positions- how many are there? Is there more than the one at the fully upright and fully reclined? I'll definitely purchase this if there are a few more in between, as I don't like sitting in either of those positions. Asked on 9/17/2012 by Michael Know the answer? Answer this question 1 answer A: I received your inquiry through the Question and Answer Feature of Staples.com and I apologize for I was unable to answer you directly. I believe this may be a question that the manufacturer will have to research further, please feel free to contact the mfg at: 1-800-425-0049 Answered on 9/19/2012 by Linda from Staples
Q: the seat is not flat its lower in the back than in the front but doesnt have any thing to do with the tilt operation of the chair, can the seat be adjusted? Asked on 8/10/2012 by pat Know the answer? Answer this question 2 answers A: The Staples Montessa Luxura Managers Chair features center tilt with adjustable tilt tension and lock (center tilts from a point under the center of the seat allowing you to rock). Adjustable tilt tension means you can increase or decrease tilt tension depending on users bodyweight. The tilt lock can be locked in positions to accommodate your posture. Once the seat is adjusted to your comfort, the chair will be more comfortable for your individual needs. Answered on 8/14/2012 by Cindy from Staples A: This chair does not have a seat tilt option. It does have an overall tilt option by pulling the lever on the right side away from the gas lift, this of course will allow the back to recline back as well. To place an order for this item, please contact us by dialing 1-800-333-3330. Answered on 8/14/2012 by Liz C from Staples
Q: how do I get my chair height to lock Asked on 3/14/2012 by Anonymous from United States Know the answer? Answer this question 1 answer A: To raise the seat: lean slightly forward while seated to relieve the pressure on the tilt mechanism. Reach under the right side of the chair and locate the handle and raise yourself up slightly to allow the chair to reach your desired height. Once you let go of the handle your seat will stay at the desired height. To lower the seat: remain seated and lift the handle upwards until the chair lowers to your desired height. Once you let go of the handle your seat will stay at the desired height. Answered on 3/16/2012 by Cara B from Staples
Q: How far does the chair back move backwards or recline. Is is a number of inches or a foot or more. This is important as in a guard shack and do not want the guards to recline too far and fall asleep Asked on 2/20/2012 by gloria from Key Capri condo's office Know the answer? Answer this question 1 answer A: This chair reclines 103 degrees - 120 degrees. Answered on 3/8/2012 by Cara B from Staples
Q: I am 6'8" tall and weight 35Lbs. Will this chair be strong enough for me ? Asked on 12/23/2011 by Anonymous from Athens Tennessee Know the answer? Answer this question 1 answer A: This chair is weight rated for up to 225 lb. based on 3 hours of continual use per shift. Answered on 1/13/2012 by Dawn B from Staples
Q: I wonder how heavy will be this chair?? Asked on 11/29/2011 by Anonymous Know the answer? Answer this question 1 answer A: This chair weighs 38.5 pounds. Answered on 12/15/2011 by Dawn B from Staples
Q: I just brought my chair home from the store fully assembled but how do I adjust the tilt? It does not tilt at all yet in the store it did. Thank you. Asked on 9/8/2011 by gloria from chambersburg pa Know the answer? Answer this question 1 answer A: They probably put the tilt lock on so you could safely get it home. This mechanism is on the underside of the chair in the front and adjusting that will fix the problem. Answered on 9/12/2011 by Anonymous from None
Q: How do I raise the seat with a pneumatic seat? Asked on 9/6/2011 by Lori from NJ Know the answer? Answer this question 2 answers A: To raise the seat: lean slightly forward while seated to relieve the pressure on the tilt mechanism. Reach under the right side of the chair and locate the handle and raise yourself up slightly to allow the chair to reach your desired height. To lower the seat: remain seated and lift the handle upwards until the chair lowers to your desired height. Answered on 9/12/2011 by Dawn B from Staples A: In order to raise the seat, shift your weight to your feet while sitting, then proceed to lift the lever on the right side until it is at the desired height. Answered on 9/12/2011 by Anonymous from None
Q: Gentlemen/women: This chair is very comfortable, wish I had bought it years ago. Just one question: How to clean, if, say, something is spilled on it. A damp cloth? Is dish detergent going to attack the material. How about some cleaning product, like "409"? Thank you. Asked on 7/28/2011 by Anonymous Know the answer? Answer this question 3 answers A: Lightly rubbing the material with a damp cloth and letting it air dry is generally a safe way to clean any material, but if that isn't enough, try a combination of vinegar and water on a test spot first and then use it to clean the spill if the test spot looks good. Answered on 8/4/2011 by Anonymous from None A: Lightly rubbing the material with a damp cloth and letting it air dry is generally a safe way to clean any material, but if that isn't enough, try a combination of vinegar and water on a test spot first and then use it to clean the spill if the test spot looks good. Answered on 8/4/2011 by Anonymous from None A: While we do not recommend a particular cleaning product, you can use a damp cloth to wipe down your chair. If you would like to use a cleaning product, we suggest that you test the product on the bottom side of the seat cushion first to make sure the product doesn't alter the material, before applying the product on the entire chair. Please note that any type of discoloration or alteration made to the chair from a cleaner will automatically void the warranty. Answered on 8/5/2011 by Bonnie B from Staples
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