Customer Reviews for Epson EcoTank ET-3850 Refurbished, Wireless, All-in-One Supertank Printer
Epson EcoTank ET-3850 Refurbished, Wireless, All-in-One Supertank Printer is In-store only
Item # : 24617499
Model # : C11CJ61201-N
Cartridge type
Ink
Max Paper Size
8.5" x 14" Legal
Output Type
Color
Functionality
All-In-One
Price is $159.99, Regular price was $199.99, You save 20%
1-hr pickup
See alternate delivery items
82 reviews
Most helpful positive review
Posted Oct 11, 2024
Best inkjet printers, bar none
I've had the Ecotank ET3850 for about a month. It was quite easy to set up, and the print quality is excellent. Perhaps best of all, the genuine Epson ink for it is ink sold at a remarkably low prices, without needing any ridiculous "subscription". That makes the cost per page less than 1/8 that of my old inkjet printer. I switched to Epson Ecotank from another major br...
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VS
Most helpful critical review
Posted Apr 2, 2025
Refurbished
Anything refurbished already has a previous issue. Returned it. Never buy another persons headache.
Staples Customer
Verified Buyer
Posted Jun 24, 2025
Epson printer
Great printer for price. Easy to set up as well as install ink. Recommend.
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Staples Customer
Verified Buyer
Posted Jun 24, 2025
Epson ET 3850
Made the change to Epson because our previous printer had very expensive printer cartridges and this printer has refillable tanks which should translate into saving theoretically, time will tell. Set was easy through the Epson app and all seems to be working well. Since this was a refurbished product it seems to be a good value thus far.
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GARY B.
Verified Buyer
Posted Jun 23, 2025
ET-3850
On time shipping and everything works as it should.
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Staples Customer
Verified Buyer
Posted Jun 21, 2025
Loud noise
When the printer starts printing, it makes a very loud noise, but I need the printer. I keep turning it off and back on and printing, but it still continue to make the noise or grinding noise so I don’t know. Maybe that was my mistake of buying a a refurbish printer.
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Response from Staples :
Hi SHELLY H., we are sorry to hear you are having issues with your Epson printer. Your ET-3850 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Jacob – The Epson Team.
Jacob Reeb, June 24, 2025
D. W.
Verified Buyer
Posted Jun 16, 2025
So far I like this printer
I still need to play with some settings to get the photos looking better. But it was very easy to set up and I love being able to see the ink status with just a glance.
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Staples Customer
Verified Buyer
Posted Jun 16, 2025
So far so good....
I don't normally buy refurbished products, but went ahead with this due to the one-year manufacturer's warranty, and of course the sale price. Unit was shipped securely and appeared like new internally. One part of the case had been snapped back together incorrectly exposing a small plastic fastener, but is so minor I'll leave it. No installation CD is included so yo...
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1up votes 1
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JACKIE M.
Verified Buyer
Posted Jun 8, 2025
Four Days!
After four days, the printer refused to connect to our laptops. Evidently, this is a well-known glitch with this model.
I don't know why this issue wouldn't be fixed when the printer was refurbished.
I don't know why this issue wouldn't be fixed when the printer was refurbished.
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Response from Staples :
Hi JACKIE M., we are sorry to hear you are having issues with your Epson printer. Your ET-3850 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Jacob – The Epson Team.
Jacob Reeb, June 9, 2025
Cherylanne
Reviewed at:
Epson
Posted May 29, 2025
Great value for this compact inkjet printer
Well-packaged and arrived in perfect condition. Set up was easy following prompts; seems to be working perfectly so far.
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EILEEN B.
Verified Buyer
Posted May 28, 2025
AWESOME PRINTER
I HAD AN EPSON ET 3670 THAT WAS AWESOME AND I THINK THE ET 4850 IS AS REMARKABLEE AS THAT OR BETTER,
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VINCENT E.
Verified Buyer
Posted May 28, 2025
great and easy to use printer
Setup was more involved than I expected. Otherwise, a very good printer and substantial savings on toner.
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Staples Customer
Verified Buyer
Posted May 14, 2025
Loved this printer so far
Wasn’t too bad setting up. Printing now from my phone and prints look good. Have only had it a week and no problems so far.
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Seal
Reviewed at:
Epson
Posted May 1, 2025
Great printer
high capacity of ink, high efficiency, print quality is very good compare of all ink jet printers, easily connect to Wi-Fi, all functions are working great. love it.
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DAVID S.
Verified Buyer
Reviewed at:
Staples Advantage
Posted Apr 25, 2025
I didn't need a printer. I needed printing.
1up votes 1
3down votes 3
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JAMES F.
Verified Buyer
Posted Apr 24, 2025
Great value
I was able to get the printer I was looking for and the refurbished unit was as good as brand new. Very satisfied.
3up votes 3
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Staples Customer
Verified Buyer
Posted Apr 21, 2025
Very nice for home use
I gave this 4 stars instead of 5 stars because when I printed on 8.5 x 14 I had to jump through a few hoops. I don't know (yet) how to enable it to automatically switch between the two standard sizes. My home/office printer recently died and now that I'm retired I don't need all that office functionality. This is very nice for home use and I believe it prints much fa...
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2up votes 2
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Andretrini007
Reviewed at:
Epson
Posted Apr 14, 2025
Very nice printer
Great product really happy
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STEVE C.
Verified Buyer
Posted Apr 2, 2025
So far, so good
This is an upgrade from the prior ET-2850. Refurbished it appears and functions like new. Having an Ethernet port is an asset. The ET -2850 doesn’t have one. When the WiFi failed in it only the USB printer port connection remained, marooning AirPrint devices.
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Staples Customer
Verified Buyer
Posted Mar 28, 2025
advertizing
It was unclear that the unit was refurbished. This was definately false advertizing.
2up votes 2
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Response from Staples :
Hi JOHN R., we are sorry to hear you are having issues with your Epson printer. Your ET-3850 includes free technical telephone support for the life of your product. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Jacob – The Epson Team.
Jacob Reeb, April 2, 2025
SANDY A.
Verified Buyer
Posted Mar 21, 2025
Awesome and Reliable!
I purchased this ET-3850 printer because I needed a backup of my backup. I love the Epson printers as they are so reliable, sturdy, and the prints come out very vibrant. The wi-fi connection is very reliable and steady too.
1up votes 1
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ROBERT L.
Verified Buyer
Posted Mar 19, 2025
So far so good
The install was a little tedious but once we started printing, it has been quite productive. It prints well. The ink levels are still quite high with over 300 pages printed so far. I am glad I made the purchase.
2up votes 2
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