Win the Motivational Grand Prix

While barreling toward a hairpin turn in the Monaco Grand Prix, racing legend Juan Manuel Fangio noticed something odd about the crowd: The spectators were looking away from him.

Sensing trouble, he braked hard, turned the corner and saw a pileup involving most of the other cars in the race. Reading the faces in the crowd saved him from disaster.

Like Fangio, savvy managers take their cues from the crowd — and the most valuable members of that crowd are your employees. They probably know how to do many things better, faster or cheaper. But previous bosses may not have bothered to ask them. You can change that.There are a number of ways you can encourage employees to share their suggestions with no holds barred.

Don't pass judgment. Criticize their ideas and they'll shut up like clams at low tide.
Ask them to tell you what you can do to make their work easier, faster or more efficient — and convince them there's something in it for them. Self–interest is a mega–motivator; people love a personal payoff.
When someone has a good idea, identify the person with the suggestion. Along those lines, I recall seeing a plaque that read: "This stockroom layout was suggested by P. J. Owens." Knowing you've made a difference validates your personal worth and inspires you to keep trying. It works the same way for others.
Delegate more. People with the freedom to act like entrepreneurs become more like them. Empowerment is the mother of initiative.

Remember that each employee in your crowd sees your operations from a unique vantage point. Every one of them can help solve problems and capitalize on hidden opportunities if given the chance. But you've got to take the first step.

So the next time you're approaching a curve in the road, slow down and shift your perspective. Pay attention to the faces in your crowd.

Author informaiton: Joseph T. Straub has written eighteen books on management topics.

Provided by HROne.com. Copyright © 2001, HROne.com.

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