General Information

When will this occur?

When you search, hit your bookmark or type in the URL for Discount Office Supplies, you will be re-directed to Staples.com beginning, March 30th, 2009.

How long will customer service be available for Discount Office Supplies?

Customer care representatives for Discount Office Supplies will be available until April 30th, 2009.

Why is Discount Office Supplies going away?

Discount Office Supplies is part of Corporate Express which was acquired by Staples in July of 2008. With Staples.com available for retail purchases, a decision was made to shut down Discount Office Supplies.

Account

Will my account information be transferred to Staples.com?

No. Your information will not be transferred. You will need to enable your own new account by registering or placing an order on Staples.com

What will happen to my credit card and personal information?

Your personal information will be eliminated. Your credit card information was never recorded in our database and any cached information will simply disappear when the site retires.

Products

Will I find the same products and pricing on Staples.com as I did on Discount Office Supplies?

You may find a few things to be different but Staples.com has a great variety of products with very competitive pricing.

Order History

Will my order history transfer to Staples.com?

No, since you will be required to create a new account with Staples.com, your order history will not transfer.

Orders

What if something is wrong with my order or I need to return an item?

Please call our customer care team at 1-800-734-6020 and they will assist you.

Resource Information

For additional information on Staples.com, along with their products, promotions or services, please visit: http://www.staples.com/sbd/content/help/using/faq.html or call 1-800-378-2753