Staples Rewards® Platinum

Save your business more every day with exclusive benefits.

15% off instantly
on case & ream
paper.

Shop Now

Unbeatable ink & toner prices
with our 110% Price Match Guarantee.

Shop Now

20% off instantly
on Copy & Print
purchases.

Shop Now

Free shipping on orders over $14.99.

Oversize Items excluded.

Even more Premier Platinum perks. Just for you.

Dedicated Account Manager
who’s always ready to help.

Easy access to 22- and
24-count Keurig® K-Cup® pods.

Shop Now

Special members-only Bonus
Reward Events throughout the year.

Additional benefits:

  • $2 back in rewards for every ink or toner cartridge recycled in store or online (up to 20 per month). Minimum purchase requirement must be met.
  • Coupon Wallet keeps all your coupons in one convenient place.
  • Staples® Mobile App gives you easy access to rewards, check-in coupons and more.

Stay up and running for less.

Premier Platinum members receive:

  • One free diagnostic service for hardware or software from Staples® Tech Services.
  • $20 towards our Total Support Protection Plan.
Learn more

Promote like a pro. Save like a champ.

Premier Platinum members receive:

  • $50 of free in-store Copy & Print services.*

Whether you need eye-popping presentations for your big pitch or show-stopping signs for the trade show, count on our print experts when everyone’s counting on you.

Learn more

*Excludes self-service printing, computer workstation, Staples Promotional Products®, shipping services, stamps, online orders and gift cards. Savings only good towards in-store Copy & Print purchases.

Frequently Asked Questions

Do I always receive free shipping on all orders?

Premier Gold members receive free shipping on orders over $14.99. Oversize Items excluded, placed on staples.com® or by phone at 1-877-878-3331 for which a membership account is identified, excluding orders made at staplescopycenter.com, staplespromotionalproducts.com and third-party Websites linked to staples.com. Standard Staples delivery policies apply.

On what products or purchases do I receive instant savings?

As a Staples Rewards® Premier Platinum member, you receive 15% off instantly on case and ream paper and 20% off instantly on Copy & Print purchases. As well as unbeatable ink & toner prices with our 110% Price Match Guarantee. This applies to any purchase by phone at 1-877-878-3331, online at staples.com®, print.staples.com or documents.staples.com, or in any Staples® U.S. store.

The following exclusions apply: (1) photo paper, dot matrix/computer paper and fax thermal paper; (2) resume, stationery, invitations and specialty paper; (3) paper rolls, labels, carbon and carbonless forms; and (4) notebooks, pads and filler paper; (5) self-serve copies; (6) shipping and shipping supplies; (7) merchandise used in assembling Copy & Print jobs; (8) Computer Workstation; (9) Staples Promotional Products®; and (10) custom printing orders placed online at staplescustomprinting.btobsource.com and all other third-party sites.

On what products or purchases do I earn Staples Rewards®?

Premier Platinum members can recycle any ink and toner cartridge, up to 20 per calendar month per customer, and, if the Member has spent at least $30 in ink and toner purchases at Staples over the previous 180 days, the Member will receive $2 back in Staples Rewards per cartridge. The minimum purchase requirement is net of coupons, taxes, and shipping charges. We will recycle additional cartridges but Rewards will only be issued for 20 per calendar month per customer. Ink Recycling Rewards are issued monthly, separately from your other benefits.

Who should I contact if I am having issues with my account?

Premier Platinum customers have a Staples Account Manager dedicated to their business. He or she is your Staples expert there to help you out with whatever you may need for your business. You also have a dedicated customer service line you can use for any other Staples® needs at 1-877-878-3331.

If I receive instant savings as my benefit, am I still eligible for Staples Rewards special promotions?

Yes. Sometimes case and ream paper and Copy & Print are subject to promotions that offer additional Rewards (such as promotions offering double Rewards). Because you're a Staples Rewards Premier Platinum member, we will match that promotional price with a combination of instant savings and Rewards.

There are times where I see Rewards messaging throughout staples.com. Does that still apply to me if I am receiving an instant discount?

As a Staples Rewards Premier Platinum member, you receive exclusive instant savings, offers and promotions that may vary from the rest of our Staples Rewards customers. Staples.com is a public site where we promote our standard offers, promotions and Rewards benefits to the general public, and the Rewards advertised on staples.com does not always take into consideration your status as a Premier Platinum member. As a result, your savings may vary due to your program benefit of instant savings on ink and toner and case and ream paper, in addition to being eligible for shorter term Rewards promotions in those same categories. If you are uncertain about which benefits you receive, contact your Account Manager.

How do I make sure I am receiving all of my Premier Platinum benefits?

To ensure you are receiving all of your Staples Rewards® Premier Platinum benefits, just use your 10-digit Rewards number when ordering online at staples.com®, by phone at 1-877-878-3331 and in any Staples U.S. store.

It’s easy to take advantage of all your benefits:

  • Online: Just be sure to have your Staples Rewards number listed within your staples.com profile by logging in, going to “My Account,” “Personal Information,” and entering your 10-digit Rewards number in the area that says “Staples Rewards Customer Number.”

  • By Phone: To place an order, call 1-877-878-3331 and reference your Staples Rewards Premier Platinum number.

  • In store: Show the cashier your Staples Rewards Platinum card at the register before checking out.

Questions?

Call the Premier Platinum dedicated customer service line at 1-877-878-3331.

As a Staples Rewards® Premier Platinum member, you receive instant savings on case and ream paper products and copy & print products and services. You also receive unbeatable ink & toner prices with our 110% Price Match Guarantee. When these products are subject to promotions: (i) which reduce the price of a product (such as promotions offering instant savings or coupons), you will receive the lower of the instant savings or the promotional price; and (ii) which give you additional rewards (such as promotions offering double rewards), we will match that promotional price with a combination of instant savings and rewards. You are responsible for paying the applicable sales tax. To see your exclusive pricing on ink, toner, case paper, ream paper and copy & print products and services, be sure to be logged in to staples.com®. Staples Rewards are issued online monthly, but only if the value of the reward is at least $5. Rewards expire the last day of the month following the month in which they are issued and cannot be redeemed after the expiration date. Monthly balances of less than $5 will roll over through the end of the following calendar quarter. Unissued Rewards will expire at the end of the following calendar quarter unless a Qualifying Purchase is made during that rollover period. Premier Platinum members receive free shipping on orders over $14.99 placed on staples.com or by phone at 1-877-878-3331 for which a membership account is identified, excluding Oversize items, orders made at documents.staples.com, print.staples.com, staplespromotionalproducts.com, and third-party Websites linked to staples.com. Standard Staples delivery policies apply. Recycle any ink or toner cartridge, up to 20 per calendar month per customer, and, if the member has spent at least $30 in ink and/or toner purchases at Staples over the previous 180 days, the member will receive $2 back in Staples Rewards per cartridge. Ink and/or toner purchases made on the date of recycling are calculated toward minimum purchase requirement. Minimum purchase requirement net of coupons, taxes and shipping charges. We will recycle additional cartridges but rewards will only be issued for 20 per calendar month per customer. Ink Recycling Rewards are issued online monthly, separately from your standard Staples Rewards statement. Ink resellers and remanufacturers are strictly prohibited from earning Ink Recycling Rewards.Limit one Staples Rewards account per person or at any mailing address. Additional accounts will be cancelled. Staples reserves the right to change the Staples Rewards program at any time without notice. Certain exclusions apply. For full program details, visit staples.com/Platinum15 or contact your dedicated Account Manager.

Terms and Conditions

Staples® Rewards Program (“Program”)

Terms and Conditions (“Terms”)

Premier Platinum 15% off on case & ream paper | 20% off Copy & Print purchases.

As well as unbeatable ink & toner prices with our 110% Price Match Guarantee.

  1. Membership

    This Program is available to Staples® customers 18 years of age or older with a valid U.S. mailing address and a valid email address. To receive Rewards or Recycling Rewards, the Program member (“Member”) number must be in good standing. Program applications are available at Staples U.S. stores, online at staples.com or by calling 1-800-793-3320. Staples must receive an accurate, legible and complete application in order to enroll in the Program. Staples is not responsible for Member applications received by Staples that are not in compliance with these Terms. Purchases made pursuant to a contract with Staples Contract & Commercial, Inc., are not eligible for the Staples Rewards Program.

  2. Qualifying Purchases

    As a Staples Rewards® Premier Platinum member, you receive instant savings on case and ream paper products and Copy & Print products and services. You also receive unbeatable ink & toner prices with our 110% Price Match Guarantee. When these products are subject to promotions: (i) which reduce the price of a product (such as promotions offering instant savings or coupons), you will receive the lower of the instant savings or the promotional price; and (ii) which give you additional rewards (such as promotions offering double rewards), we will match that promotional price with a combination of instant savings and rewards. You are responsible for paying the applicable sales tax. To see your exclusive pricing on ink, toner, case paper, ream paper and Copy & Print products and services, be sure to be logged in to staples.com®. A Member is eligible to receive credit (“Rewards”) on the Member’s account for qualifying purchases made by the Member (“Qualifying Purchases”), as defined below, that are made at Staples® stores in the U.S., by phone at 1-877-878-3331 or online at staples.com® and for which a Membership account is identified. All Qualifying Purchases are subject to verification by Staples before being credited to a Member’s account. Unless otherwise specified, throughout these Terms, the phrase “Qualifying Purchase” and “Qualifying Purchase Amount” mean the amount paid at checkout after application of all promotions, coupons, instant savings and Rewards redemption. Product-specific coupons are applied pro rata (proportionately allocated across all items purchased in a given transaction) for the purposes of calculating Qualifying Purchase Amount(s) for Rewards.

    The following Purchases are eligible toward earning Instant Savings: Ink and toner used in copiers, fax machines and printers excluding printer, fax and copy machine drums, label maker ribbons, refill kits and Hewlett-Packard or Epson® brand ink and toner; case and ream cut-sheet paper excluding photo paper, dot-matrix/"computer" paper, fax thermal paper, résumé, stationery, invitations and specialty paper, paper rolls, labels, carbon and carbonless forms, notebooks, pads and filler paper.

    Copy & Print products and services in Staples stores in the U.S., on print.staples.com and documents.staples.com excluding self-serve copies, postage stamps, shipping and shipping supplies, merchandise used in assembling Copy & Print jobs, Computer Workstation, Staples Promotional Products®, custom printing orders placed online at staplescustomprinting.btobsource.com and all other third-party sites.

    Qualifying Purchases made by the Member but for which the Member’s account number was not used at the time of the transaction can be added to the Member account if Staples is contacted with the original 17-digit receipt barcode number from the store receipt or order number, and the Member’s account number, at staples.com or by calling 1-800-793-3320 as promptly as possible after the date of the transaction, but within the current quarter or the two previous calendar quarters only. Only purchases made by the Member may be added to the Member’s account. Purchases are credited upon verification within five days after they are requested. Qualifying Purchases that have been verified are applied to the Member’s account with a transaction date of the date approved. A maximum of 10 purchases may be requested to be credited per day. Qualifying Purchases cannot be transferred, sold or bartered.

  3. Rewards

    The Members’ accounts will receive credit for Qualifying Purchases made during the applicable calendar quarter if the Reward minimum, as defined below, is met. As noted above, Qualifying Purchase Amount is the amount paid at checkout after application of all promotions, coupons, instant savings, and Rewards redemption. Product-specific coupons are applied pro rata (proportionately allocated across all items purchased in a given transaction) for the purposes of calculating Qualifying Purchase Amount(s) for Rewards. Amounts spent on postage stamps, prepaid phone cards, gift cards, savings passes, purchases made on third party websites, taxes, and shipping fees do not count toward earning Rewards. Staples, in its sole discretion, may include additional products or services as exclusions from Qualifying Purchases from time to time without prior notice.

    Staples Rewards® are issued online monthly at staples.com/rewards in increments of $5. Monthly balances of less than $5 will rollover through the end of the following calendar quarter. Unissued Rewards will expire at the end of the following calendar quarter, unless a qualifying purchase is made. Rewards are issued within 30 days after the end of the calendar month. Rewards may be redeemed at any Staples store, on staples.com, or by phone at 1-877-878-3331 by the expiration date printed on your Reward. Rewards are not redeemable for cash. Staples is not liable for unclaimed or expired Rewards.

    Rewards expire the last day of the month following the month of issuance, at the end of the day EST and cannot be redeemed after the expiration date. Expired, lost or misdirected Rewards will not be reissued. Rewards not received by the Member due to incorrect email addresses will not be reissued. There is no maximum on the amount of Rewards a Member can receive.

  4. Shipping Benefit

    Rewards Members receive free shipping on orders placed on staples.com or by phone at 1-877-878-3331 for which a membership account is identified, excluding orders under $14.99 and Oversize Items, orders made at documents.staples.com, print.staples.com, staplespromotionalproducts.com, create.staples.com, design.staples.com and third party websites linked to staples.com. Standard Staples delivery policies apply.

  5. Ink Recycling Rewards

    Each Premier Platinum Member is eligible to receive Ink Recycling Rewards (“Recycling Rewards”) on ink recycling, as defined below, performed at Staples stores or online at staples.com/rewards, if the Member has spent at least $30 in ink and/or toner purchases at Staples over the previous 180 days. Ink and/or toner purchases made on the date of recycling are calculated toward minimum purchase requirement. Minimum purchase requirement is net of coupons, taxes and shipping charges. Ink resellers and remanufacturers are strictly prohibited from earning Ink Recycling Rewards.

    Each Premier Platinum Member can recycle up to 20 cartridges per month of any used ink or toner cartridge sold at any retail store in the U.S. and receive $2 back in Recycling Rewards per cartridge. The Member must be physically present at the store when the cartridges are turned in for recycling and a Membership account is identified. Staples will accept additional cartridges for recycling but Recycling Rewards will only be issued for the first 20 qualifying cartridges per calendar month per Member. Recycling Rewards may be used for the same purposes and are under the same restrictions as Rewards.

    Recycling Rewards are issued to the member monthly, online, at staples.com/rewards, separately from a Member’s standard Rewards statement, approximately within 30 days after the month in which the recycling was completed. Recycling Rewards are credited to the Member’s Rewards account in full each month with no minimum required. Expired, lost or misdirected Recycling Rewards will not be reissued. Recycling Rewards not received due to incorrect account information including email address will not be reissued.

  6. Copy & Print Savings

    Premier Platinum members receive a $50 coupon towards an eligible Copy & Print purchase. Coupons are made available online at staples.com/rewards and are only valid for in-store Copy & Print purchases until the expiration date shown on the coupon. Coupon must be presented at time of service or purchase.

  7. Free Staples® Tech Services and Savings

    Premier Platinum members receive a coupon valid for one free diagnostic service AND a $20 coupon good towards Total Support Protection Plan. Services available are in-store only; see Tech Services desk for covered hardware/software. Coupons are made available at staples.com/rewards and are only valid for in-store EasyTech purchases until the expiration date shown on the coupon. Coupon must be presented at time of service or purchase.

  8. Rewards Redemption

    Rewards and Recycling Rewards are nontransferable and may only be redeemed by the Member. Rewards and Recycling Rewards are redeemable for most merchandise in Staples stores, online at staples.com® or by phone at 1-877-878-3331 but cannot be redeemed for or applied against taxes, cash, credit remittance, delivery charges, custom printing orders placed online, promotional products, any purchases made on print.staples.com, documents.staples.com, staplespromotionalproducts.com, staplescustomprinting.btobsource.com, shopstaplesmobile.com, appcenter.staples.com, Staples gift cards, third party gift cards, prepaid phone cards, postage stamps, prior purchases, Staples Industrial℠ purchases or any purchases made on other provider Web sites.

    If a Reward or Recycling Reward is not redeemed in full on in store purchases only, a one-time-only coupon with the expiration date of the original Reward will be printed for any remaining balance of $1.00 or more. Such Reward coupon must be either used in full at one subsequent transaction or the balance will be forfeited. The balance Reward coupon may be used for future store, online or phone purchases. Staples.com orders or phone orders, excluding taxes, delivery charges, gift cards, prepaid phone cards, savings passes and postage stamps, must meet or exceed the Reward or Recycling Reward amount.

  9. Member Services

    To contact the Staples Rewards program, all communications should be directed as follows and must include the account number:

    Mailing Address:
    Staples Rewards
    500 Staples Drive
    Framingham, MA 01702

    Email Address:
    staplesrewards@staples.com

    Phone Number:
    1-800-793-3320

    Hours:
    Monday–Friday, 8:30 am–8:00 pm EST

  10. Cancellation

    Membership may be cancelled at any time by notifying Member Services by email or phone. Cancellation may take up to 10 weeks to finalize. Upon cancellation, membership will be deactivated and any unpaid Rewards or Recycling Rewards will be forfeited.

  11. Abuse

    Abuse of the Program, including failure to follow or any attempts to circumvent Program policies and procedures or these Terms, or other improper conduct as determined by Staples in its sole discretion, is strictly forbidden. Abuse may result in cancellation of the Member’s account, future disqualification from Program participation, forfeiture of some or all Rewards and Recycling Rewards accrued, cancellation of previously issued but unused Rewards and Recycling Rewards and liability for past amounts of Rewards and Recycling Rewards redeemed. In addition, Staples reserves the right to take appropriate legal action as it deems necessary or desirable. The sale, barter or transfer of Rewards and Recycling Rewards, except by Staples, is expressly prohibited.

  12. General

    Rewards issued under this program cannot be combined with any other Rewards program, including Staples Associate Rewards®. Staples Rewards accounts are limited to one account per eligible customer; each email address and mailing address are also limited to one account. By enrolling in the Staples Rewards program, you will also receive Staples promotional communications. You may unsubscribe at any time. Rewards and Recycling Rewards are nontransferable and may only be redeemed by the Member. For information on how we protect your personal information, see Staples’ U.S. Privacy Policy on staples.com. Staples is not liable for unclaimed, expired, lost or misdirected statements or other communications from Staples to the Member or the Member to Staples.

    These Terms are governed by the laws of the Commonwealth of Massachusetts, without regard to its conflict of laws rules. Any Member’s legal action against Staples in regard to the Rewards program may only be filed in the state and federal courts of Suffolk County, Massachusetts. If any provision of these Terms is found to be invalid or unenforceable to any extent, then the invalid portion shall be deemed conformed to the minimum requirements of law to the extent possible. In addition, all other provisions of these Terms shall not be affected and shall continue to be valid and enforceable to the fullest extent permitted by law. The Program is void where prohibited by law.

    Staples reserves the right to modify, revise or cancel this Program, the Terms or any part of the Program at any time for all participants or for any specific participant without prior notice. Staples’ decision on any aspect of Member’s account, membership status, Rewards balance or any aspect of the program or a particular Member’s participation in it shall be final. For the purposes of Rewards issued under this program, Staples assumes that any value or award earned as a result of United States Government purchases will be applied for the benefit of the United States Government in accordance with the procuring department’s or agency’s ethical guidelines.

    By participating in the Program, Members agree to and are subject to the Terms of this Program, and certify that all eligibility requirements are met.

Deals! Get them now
SUBMIT
Join us on: