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New day. New Daily Deals. Get them before they are gone!
In addition to your Premier Platinum benefits in store and online and enjoying free shipping every day (Oversize and Add-On items excluded), rewards members can take advantage of opportunites to earn extra rewards on certain products throughout the year.
Our tech experts are certified, reliable and here to help. Premier members receive one free diagnostic service for hardware or software per year. Premier members also get $20 towards Total Support Protection Plan.
Premier members get $50 of free Copy & Print services.*
Staples® Copy & Print is your one-stop shop for all your print products and services. Our professionals can handle projects of all types, sizes and complexity, including:
*Excludes self-service printing, computer workstation, Staples Promotional Products®, shipping services, stamps, online orders and gift cards. Savings only good towards in-store Copy ® Print purchases.
Available to help you with whatever you need, your Account Manager is a great resource for product information, recommendations and exclusive offers.
Have another question?
Call the Premier Platinum dedicated customer service line at 1-877-878-3331.
$2 back in rewards for every ink or toner cartridge recycled in store (up to 20 per month).
Minimum purchase requirement must be met.
Coupon Wallet keeps all your coupons in one convenient place.
Special member-only rewards offers throughout the year.
Staples® Mobile App gives you easy access to rewards, check-in coupons and more.
Do I always receive free shipping on all orders?
Premier Platinum members receive free shipping on all orders, oversize and add on items excluded, placed on staples.com® or by phone at 1-877-878-3331 for which a membership account is identified, excluding orders made at staplescopycenter.com, staplespromotionalproducts.com and third-party Web sites linked to staples.com. Standard Staples delivery policies apply.
On what products or purchases do I receive instant savings?
As a Staples Rewards Premier Platinum member, you receive 15% off instantly on ALL ink and toner, case and ream paper and 20% off instantly on Copy & Print purchases. This applies to any purchase by phone at 1-877-878-3331, online at staples.com, print.staples.com or documents.staples.com, or in any Staples® U.S. store.
The following exclusions apply: (1) printer, fax and copy machine drums, label maker ribbons, and refill kits; (2) photo paper, dot-matrix/computer paper and fax thermal paper; (3) rresume, stationery, invitations and specialty paper; (4) paper rolls, labels, carbon and carbonless forms; (5) notebooks, pads and filler paper; (6) self-serve copies; (7) shipping and shipping supplies; (8) merchandise used in assembling Copy & Print jobs; (9) Computer Workstation; (10) Staples Promotional Products®; and (11) custom printing orders placed online at staplescustomprinting.btobsource and all other third-party sites.
On what products or purchases do I earn Staples Rewards?
Premier Platinum members can recycle any ink and toner cartridge, up to 20 per calendar month per customer, and, if the Member has spent at least $30 in ink and toner purchases at Staples over the previous 180 days, the Member will receive $2 back in Staples Rewards per cartridge. The minimum purchase requirement is net of coupons, taxes, and shipping charges. We will recycle additional cartridges but Rewards will only be issued for 20 per calendar month per customer. Ink Recycling Rewards are issued monthly, separately from your other benefits.
Who should I contact if I am having issues with my account?
Premier Platinum customers have a Staples account manager dedicated to their business. He or she is your Staples expert there to help you out with whatever you may need for your business. You also have a dedicated customer service line you can use for any other Staples needs at 1-877-878-3331.
If I receive instant savings as my benefit, am I still eligible for Staples Rewards special promotions?
Yes. Sometimes ink and toner, case and ream paper and Copy and Print are subject to promotions that offer additional Rewards (such as promotions offering double Rewards). Because you're a Staples Rewards Premier Platinum member, we will match that promotional price with a combination of instant savings and Rewards.
There are times where I see Rewards messaging throughout staples.com. Does that still apply to me if I am receiving an instant discount?
As a Staples Rewards Premier Platinum member, you receive exclusive instant savings, offers and promotions that may vary from the rest of our Staples Rewards customers. Staples.com is a public site where we promote our standard offers, promotions and Rewards benefits to the general public, and the Rewards advertised on staples.com does not always take into consideration your status as a Premier Platinum member. As a result, your savings may vary due to your program benefit of instant savings on ink and toner and case and ream paper, in addition to being eligible for shorter term Rewards promotions in those same categories. If you are uncertain about which benefits you receive, contact your account manager.
How do I make sure I am receiving all of my Premier Platinum benefits?
It's easy to take advantage of all your benefits:
Online: Just be sure to have your Staples Rewards number listed within your staples.com profile by logging in, going to "My Account," "Personal Information," and entering your 10-digit Rewards number in the area that says "Staples Rewards Customer Number."
By phone: To place an order, call 1-877-878-3331 and reference your Staples Rewards Premier Platinum number.
In store: Show the cashier your Staples Rewards Platinum card at the register before checking out.
Oversize and Add-on items excluded.
* As a Staples Rewards® Premier Platinum member, you receive instant savings on ink, toner, case and ream paper products and copy & print products and services. When these products are subject to promotions: (i) which reduce the price of a product (such as promotions offering instant savings or coupons), you will receive the lower of the instant savings or the promotional price; and (ii) which give you additional rewards (such as promotions offering double rewards), we will match that promotional price with a combination of instant savings and rewards. You are responsible for paying the applicable sales tax. To see your exclusive pricing on ink, toner, case paper, ream paper and copy & print products and services, be sure to be logged in to staples.com®. Staples Rewards are issued online monthly, but only if the value of the reward is at least $5. Rewards expire the last day of the month following the month in which they are issued and cannot be redeemed after the expiration date. Monthly balances of less than $5 will roll over through the end of the following calendar quarter. Unissued Rewards will expire at the end of the following calendar quarter unless a Qualifying Purchase is made during that rollover period.Premier Platinum members receive free shipping on all orders, oversize and add on items excluded, placed on staples.com or by phone at 1-877-878-3331 for which a membership account is identified, excluding orders made at staplescopycenter.com, staplespromotionalproducts.com, and third-party websites linked to staples.com®. Standard Staples delivery policies apply. Limit one Staples Rewards account per person or at any mailing address. Additional accounts will be cancelled. Staples reserves the right to change the Staples Rewards program at any time without notice. Certain exclusions apply. For full program details, visit staples.com/Platinum15 or contact your dedicated Account Manager.
** Recycle any ink or toner cartridge, up to 20 per calendar month per customer, and, if the member has spent at least $30 in ink and/or toner purchases at Staples over the previous 180 days, the member will receive $2 back in Staples Rewards per cartridge. Ink and/or toner purchases made on the date of recycling are calculated toward minimum purchase requirement. Minimum purchase requirement net of coupons, taxes and shipping charges. We will recycle additional cartridges but rewards will only be issued for 20 per calendar month per customer. Ink Recycling Rewards are issued online monthly, separately from your standard Staples Rewards statement. Ink resellers and remanufacturers are strictly prohibited from earning Ink Recycling Rewards.