Terms and Conditions

To obtain Service on Your covered product under this Plan, call toll free 1-800-806-0555, and make Your selection.

This Plan is not a contract of Insurance.

"You" and "Your" indicates the purchaser of this Service Plan (Plan), a resident of the United States. "We", "Us", and "Our" indicates the Obligor/Provider of this Plan. This Plan is an agreement between the Obligor/Provider of this Plan, Federal Warranty Service Corporation, and You, the purchaser. However, if You live in Massachusetts this Plan is an agreement between the Obligor/Provider of this Plan, Staples, Inc, and You, the purchaser. If You live in California, this Plan is an agreement between the Obligor/Provider of this Plan, Sureway, Inc., and You, the purchaser. Federal Warranty Service Corporation, P. O. Box 888050, Lawton, OK 73506-8050 is the administrator of this Plan in all states except Florida. If You live in Florida, this Plan is an agreement between the Obligor/Provider of this Plan, AMERICAN BANKERS INSURANCE COMPANY OF FLORIDA, and You, the purchaser. THIS PLAN IS ADMINISTERED BY AMERICAN BANKERS INSURANCE COMPANY OF FLORIDA. IN FLORIDA. The obligations assumed under the terms of this Plan are fully insured at the date of sale by an Insurer rated "Excellent" by A.M. Best. You must present this document and Your sales receipt for any service under this Plan. The sales receipt You receive for the Plan coverage of the product shall become a part of the Plan. Refer to Your original sales receipt for the Plan term.

Product Eligibility: This Plan covers only products used primarily for personal, family or household purposes or in a small office or home office setting. Covered product(s) must be purchased as new, manufactured for use in the United States and include a manufacturer's original written warranty of at least 90 days of carry-in parts coverage. THIS PLAN IS INCLUSIVE OF THE MANUFACTURER'S WARRANTY; THIS PLAN DOES NOT REPLACE THE MANUFACTURER'S WARRANTY. During the manufacturer's warranty period, the manufacturer is responsible for items covered under its expressed warranty; and We will pay for other covered items herein, not covered by the manufacturer's warranty. If You should call for service on an item covered under the manufacturer's warranty, We will refer Your call to the manufacturer.

What Is Covered: If Your furniture requires repair, We, at Our option, may elect to repair Your covered product, or We may elect to replace Your covered product if We are unable to repair Your product or if the cost for repair may exceed the current retail replacement value of Your product. If We choose to repair Your covered product, any service performed shall consist of labor and parts necessary to restore Your product to "like new" condition. If We elect to replace Your covered product, We may elect to provide You with a Staples Cash Card settlement.

Furniture Coverage: Any damage must be reported to Us within 10 days of occurrence. We will repair upholstered, wood, and metal furniture including seam separation; broken hardware and pulls; separation of joints and welds; cracks; peeling of veneers; broken hinges, casters, slides, drawer pull/guides, or swivels; damaged mechanical elements (such as but not limited to recliners, motors, massagers, heaters, and light fixtures); scratches; chips; gouges; cracking, warping or peeling of finish; breakage, chips and scratches to glass on tables, desks, wall units and cabinets through normal use and/or accidental breakage; and the breakage or chipping or loss of silvering to mirrors. Glass and mirror coverage not available in Arkansas, Idaho, and Massachusetts.

Fabric And Leather Coverage: If damage, including seam separation or peeling of topcoat finish, occurs to fabric or leather upholstery. We will make repairs in accordance with this Plan. If fabric or leather cannot be repaired, We will re-upholster the damaged area. However, We cannot guarantee exact color matches to fabric or leather due to differences in dye lots and natural grains.

Staples Cash Card Settlement Option: If We elect to replace Your covered product, We may elect to provide You with a Staples Cash Card settlement. The amount of the Staples Cash Card settlement shall not exceed the current retail cost of a replacement product of like kind and quality; and, such retail cost shall not exceed the retail purchase price You paid for the original covered product. Payment of a Staples Cash Card settlement will fulfill this Plan in its entirety and will cancel and discharge all further obligations under this Plan, where allowed by law. The amount of the Staples Cash Card settlement is determined by Us at Our sole discretion and is based on the current replacement cost of the covered product, the age of the covered product and the percentage by which it depreciates. In the event Your Plan covers more than one product that was sold as a set, coverage under the Staples Cash Card Settlement Option shall be limited to the individual damaged item within the set. For example, if Your hutch which is part of a desk set is damaged, the Staples Cash Card settlement will be applied to only the hutch. The Staples Cash Card may only be used at Staples' Stores and is not redeemable for Cash or Credit.

Parts Non-Availability: In the event that replacement parts or matching fabric or leather needed for repair should become unavailable during the coverage period of the Plan, We shall be excused from performance hereunder and You shall receive a pro rata refund of the purchase price paid by You for the Plan, less claims paid, if any, where allowed by law. In no event shall We or the retailer be liable for any damages as a result of the unavailability of replacement parts or matching fabric or leather.

No-Lemon Policy: If Your product fails three times due to the same part(s) failure during the Plan term, after expiration of the manufacturer's warranty period, We will replace the failed component with one of like quality, or, at our option, elect a cash settlement pursuant to "Staples Cash Card Settlement Option" above. Such replacement or cash settlement shall constitute fulfillment of this Plan and will cancel and discharge all further obligations under this service Plan.

If You Need Service: Types Of Service And Service Location Repairs will normally be performed at Your residence. If some of the work must be done at the repair center, We will reimburse You for the reasonable cost of transportation of Your product or component to the repair center. An adult (of legal age) must be present at the location where on-site service will be performed.

Availability Of Service: Service shall normally be available and rendered during the regular working hours and workweek of product repair centers.

Delays: We will exercise reasonable efforts in providing service under this Plan, but We shall not be liable for any damages arising out of delays; and in no event shall We be liable for consequential damages. In the event Your repair requires more than 30 days to complete, the expiration date of Your service Plan will be extended by the repair time in excess of 30 days.

Parts: Materials furnished as replacements for parts will be drawn from Our service contractor's inventory of new or rebuilt parts and components. These materials will be furnished under provisions of the manufacturer's warranty while still in effect and then by Our service during the remainder of the term of coverage.

What Is Not Covered: This Plan does not provide coverage for rattan; wicker; plastic; or non-colorfast fabric; or inherent design defects including but not limited to natural inconsistencies in wood grains, fabrics, coloring or leathers; fading due to sunlight; or dust corrosion. This program does not cover normal wear and tear for upholstery or leather; springs; excessive loss of resiliency of pillows, shams, and cushions; or puncture or tear of waterbed mattresses. Damage caused by transit, delivery, redelivery, or movement, including damage caused by packing or unpacking product is not covered by this Plan. This Plan does not cover stains, water marks or rings caused by consumable beverages, dyes, paints, bodily fluids, bleaches, incontinence, flooding, animals, rust, fire (including cigarette burns), smoke, or other materials deemed by Us to be caustic. This Plan does not cover consumables. This Plan does not cover any recall program whether the Manufacturer is in business or not. Damage caused by improper assembly is not covered by this program. This plan does not cover any costs associated with the initial assembly or set-up of covered items.

Services Not Covered: This Plan does not cover service, maintenance, repair, or replacement necessitated by any loss or damage resulting from any cause other than normal usage (with the exception for accidental breakage of glass and mirrors as described in the Furniture Coverage section of this Plan), such as, but not limited to loss or damage due to misuse, abuse, unauthorized repair by others, collision with any other object, improper use of electrical source or connection to other products not recommended by manufacturer for interconnection with the product, loss or damage resulting from failure to provide manufacturer's recommended maintenance or inspection, add-on items or accessories, attachments, rust, corrosion, battery leakage, sand, dirt, insect infestation, damage or stains caused by animals, fire, water, windstorm, hail, earthquake, exposure to the sun or other heat source, exposure to the cold, theft, negligence, riot, or any other peril. This Plan does not cover preventive maintenance. This Plan does not cover claims arising from any breach of implied or expressed warranty of merchantability or fitness of the product from the manufacturer. Initial installation, assembly or hookup of Your product is not covered. Removal and reinstallation are not covered under this Plan, except as determined by Us.

What You Must Do: The purchaser must perform maintenance and minor adjustments explained in the manufacturer's owner's manual. Non-technical cleaning to provide a normal operating environment as described in the manufacturer's instruction manual for the covered product is Your responsibility. You are to provide normal household cleaning for Your product. You will provide for periodic inspections as required by the original manufacturer's warranty.

Products Not Eligible For Coverage: This Plan does not provide any service for products used for commercial or institutional purposes except when purchased for a small office or home office setting. This plan is only available for new products with manufacturer's warranty or renewal of same.

Limitation Of Liability: We shall not be held liable under any circumstances for any indirect, consequential or incidental damages, including loss or damage to person or property, arising from the use of, or inability to use, or from the repair or replacement of the product.

Renewals: We may, at Our option, renew the Plan; however, We are not obligated to offer You another Plan upon termination of this Plan or to accept a Plan order, in the event You tender one.

Important Consumer Information: If We fail to pay or provide service on a claim within sixty (60) days after proof of loss has been filed with Us, the written claim can be submitted to American Bankers Insurance Company of Florida who insures Our obligations under this Plan, at the following address: 11222 Quail Roost Drive, Miami, FL 33157, or call the Toll Free number at 1-800-852-2244. If Staples, Inc. exchanges or You sell the product, You must advise Us in writing at P.O. Box 888050, Lawton, OK 73506-8050 within ten (10) days of the exchange or sale. The cancellation provisions of the Plan apply only to the original purchaser of the Plan, except in California. This Plan is transferable with Our written consent. Only We can modify this Plan. To learn more about how American Bankers Insurance Company of Florida, Federal Warranty Service Corporation, or Sureway, Inc., member companies of Assurant Solutions, use Your personal information, please visit the privacy policy page on Our web site at "www.assurantsolutions.com".

Cancellation: You may cancel Your Plan within thirty (30) days of date Plan receipt by returning the Plan to Your local Staples, Inc. store and receive a refund in the amount of 100% of the Plan purchase price, less the cost of any repairs made, except as otherwise required by law. You may cancel Your Plan after thirty (30) days from date of Plan receipt by mailing Your cancellation request to Us at P.O. Box 105689, Atlanta, GA 30348-5689, or by calling the toll free number noted in Your Plan. You will receive a pro rata refund of the Plan purchase price, less the cost of claims paid (if any), and less an administrative fee, not to exceed ten percent (10%) of the Plan price, or twenty-five dollars ($25.00), whichever is less, except as otherwise required by law. A ten percent (10%) penalty per month shall be added to a refund that is not made within thirty (30) days of return of the Plan to Us. The effective date of cancellation is the date We receive the request for cancellation. If We must cancel this Plan, You will be provided with a written notice at least thirty (30) days prior to cancellation at Your last known address, with the effective date for the cancellation and the reason for cancellation. You will be refunded the unearned pro rata purchase price of this Plan, less any claims paid, except as otherwise required by law. If this Plan was inadvertently sold to You on a product, which was not intended to be covered by this Plan, We will cancel this Plan and return the full purchase price of the Plan to You.

Repeat Service: If Your product requires service more than once within a 60 day period, it must be completed by the original repair center.

Arbitration: ARBITRATION PROVISION. READ THE FOLLOWING ARBITRATION PROVISION ("PROVISION") CAREFULLY. IT LIMITS CERTAIN OF YOUR RIGHTS, INCLUDING YOUR RIGHT TO OBTAIN RELIEF OR DAMAGES THROUGH COURT ACTION.

As used in this Provision, You and Your mean the person or persons named in this Plan, and all of his/her heirs, survivors, assigns and representatives. And, We and Us shall mean the Obligor identified above and shall be deemed to include all of its agents, affiliates, successors and assigns, and any retailer or distributor of its products, and all of the dealers, licensees, and employees of any of the foregoing entities.

Any and all Claims, disputes, or controversies of any nature whatsoever (whether in Plan, tort or otherwise, including statutory, common law, fraud (whether by misrepresentation or by omission) or other intentional tort, property, or equitable Claims) arising out of, relating to, or in connection with (1) this Plan or any prior Plan, and the purchase thereof; and (2) the validity, scope, interpretation, or enforceability of this Provision or of the entire Plan ("Claim"), shall be resolved by binding arbitration before a single arbitrator. All arbitrations shall be administered by the American Arbitration Association ("AAA") in accordance with its Expedited Procedures of the Commercial Arbitration Rules of the AAA in effect at the time the Claim is filed. The terms of this Provision shall control any inconsistency between the AAA's Rules and this Provision. You may obtain a copy of the AAA's Rules by calling (800) 778-7879. Upon written request We will advance to You either all or part of the fees of the AAA and of the arbitrator. The arbitrator will decide whether You or We will be responsible for these fees. The arbitrator shall apply relevant substantive law and applicable statute of limitations and shall provide written, reasoned findings of fact and conclusions of law. This Provision is part of a transaction involving interstate commerce and shall be governed by the Federal Arbitration Act, 9 U.S.C. § 1 et seq. If any portion of this Provision is deemed invalid or unenforceable, it shall not invalidate the remaining portions of the Provision. This Provision shall inure to the benefit of and be binding on You and Us and it shall continue in full force and effect subsequent to and notwithstanding the expiration of termination of this Plan.

You agree that any arbitration proceeding will only consider Your Claims. Claims by, or on behalf of, other individuals will not be arbitrated in any proceeding that is considering Your Claims.

These special state disclosures apply if Your Plan was delivered to one of the following states and supersedes any other provisions herein to the contrary:

Alabama only: Prior notice is not required if the reason for cancellation is nonpayment of the provider fee or a material misrepresentation by You relating to the covered property or its use, or a substantial breach of Your duties relating to the covered product or its use. No claim incurred or paid shall be deducted from the amount of Your cancellation refund.

Arizona only: No claim incurred or paid shall be deducted from the amount of Your cancellation refund. We will not cancel or void this Plan due to preexisting conditions, prior use or unlawful acts relating to the product or misrepresentation by Us or Our subcontractors. We may cancel this Plan only in the event of fraud, material misrepresentation or non-payment by You. For Arizona residents only: This arbitration provision does not prohibit an Arizona resident from the process to resolve complaints as outlined by the Arizona Department of Insurance. To learn more about this process, You may contact the Arizona Department of Insurance at 2910 N. 44th St., 2nd Fl., Phoenix, AZ 85018-7256, Attn: Consumer Affairs.

California only: The Seller of this Plan is Staples, Inc., 500 Staples Drive, Framingham, MA 01702. The Obligor under this Plan is Sureway, Inc., 11222 Quail Roost Drive, Miami, FL 33157. For California residents only: This arbitration provision does not prohibit a California resident from following the process to resolve complaints as outlined by the California Bureau of Electronic and Appliance Repair (BEAR). To learn more about this process, You may contact BEAR at 1-800-952-5210, or You may write to Department of Consumer Affairs, 3485 Orange Grove Avenue, North Highland, California 95660, or You may visit their website at www.bear.ca.gov.

Colorado only: Action under this Plan may be covered by the provisions of the "Colorado Consumer Protection Act" or the Unfair Practices Act", articles 1 and 2 of title 6, C.R. S. A party to this Plan may have a right of civil action under the laws, including obtaining the recourse or penalties specified in such laws.

Connecticut only: Your Plan term is automatically extended by the length of time in which the covered product is in Our custody for repair. If You have a dispute with Us, You may contact the State of Connecticut, Insurance Department, P.O. Box 816, Hartford, CT 06142-0816, Attn: Consumer Affairs. The written complaint must contain a description of the dispute, the purchase price of the product, the cost of repair of the product, and a copy of the Plan.

Florida only: If You cancel this Plan, You will receive a refund equal to 90% of the unearned pro rata purchase price of the Plan, less any claims that have been paid. If We cancel this Plan, You will receive one hundred percent (100%) of the unearned pro rata purchase price of the Plan. The Arbitration Provision of Your Plan is deleted. It is not applicable to You.

Georgia only: If You purchase Your Plan in Georgia, You are entitled to cancel this Plan at any time. Cancellation will comply with Section 33-24-44 of the Georgia Code. Any refund owed in the event of cancellation shall be determined on the excess of the Plan purchase price above the customary short rate for the expired term of the Plan, and no claim paid or incurred shall be deducted from any refund owed. The Administrator is also entitled to cancel this Plan at any time based upon fraud, misrepresentation, or failure to pay for the Plan, and notice of cancellation by the Administrator will be given at least thirty (30) days prior to cancellation. Arbitration is deleted in its entirety.

Hawaii only: Prior notice is not required if the reason for cancellation is nonpayment of the provider fee or a material misrepresentation by You relating to the covered property or its use, or a substantial breach of Your duties relating to the covered product or its use.

If You have a question or complaint, You may contact the Insurance Commissioner, 250 South King Street, 5th Floor, Honolulu, Hawaii 96813.

Illinois only: The cancellation fee is equal to the lesser of ten percent (10%) of the Plan purchase price or fifty dollars ($50.00).

Maryland only: The right to return (cancel) the Plan applies only to the original purchaser of the Plan. "Purchase price" shall refer to the purchase price of the covered product(s) as shown on Your sales receipt.

MN Residents: If a claim for service has not been completed within sixty (60) days after proof of loss has been filed with Us, the claim can be submitted to American Reliable Insurance Company, who insures our obligations under this Plan, at the following address 11222 Quail Roost Drive, Miami, FL 33157, or call the Toll Free number at 1-800-852-2244. You may cancel Your Plan within thirty (30) days of date Plan receipt by returning the Plan to Your local Staples, Inc. store and receive a refund or credit in the amount of 100% of the Plan purchase price. A ten percent (10%) penalty per month shall be added to a refund that is not paid or credited within forty-five (45) days after return of this Plan to us. The right to void this Plan is not transferable and applies only to the original purchaser. You may cancel Your Plan after thirty (30) days from date of Plan receipt by mailing Your cancellation request to Us at P.O. Box 105689, Atlanta, GA 30348-5689, or by calling the toll free number noted in Your Plan. You will receive a pro rata refund of the Plan purchase price, less the cost of claims paid (if any), and less an administrative fee, not to exceed ten percent (10%) of the Plan price, or twenty-five dollars ($25.00), whichever is less. The effective date of cancellation is the date We receive the request for cancellation. We may cancel this Plan based on one or more of the following reasons: (A) non-payment of the Plan purchase price; (B) a material misrepresentation made by you; or (C) a substantial breach of duties by you. If we cancel this Plan for any of the above reasons, we will mail written notice of cancellation to you at least five (5) days prior to the effective date of cancellation. If we cancel this Plan for any other reason, we will mail written notice of cancellation to you at least fifteen (15) days prior to the effective date of cancellation stating the reason for cancellation. You will be refunded the unearned pro rata purchase price of this Plan, less any claims paid. If this Plan was inadvertently sold to You on a product, which was not intended to be covered by this Plan, We will cancel this Plan and return the full purchase price of the Plan to You.

Nevada only: Parts-non-Availability and No Lemon Policy are deleted in their entirety. No claim incurred or paid shall be deducted from the amount of Your cancellation refund. If We are unable to repair Your product, replacement of Your covered product will be provided for with a store voucher or check equal to the original purchase price of the covered product. Refund of the original product purchase price will fulfill this agreement in its entirety and will cancel and discharge all further obligations under this Plan. With respect to each product covered under this Plan, Our liability is limited to the original retail purchase price You paid for such product. We may not cancel this Plan once it has been in effect for seventy (70) days, except under the following conditions: failure to pay the Plan purchase price; the conviction of You of a crime which results in an increase in the service required under the Plan; fraud or material misrepresentation by You in purchasing the Plan or obtaining service; the discovery of an act or omission, or a violation of any condition of the Plan by You which substantially and materially increases the service required under the Plan; or a material change in the nature or extent of the service required under the Plan which occurs after the purchase of the Plan and substantially and materially increases the service required beyond that contemplated at the time of purchase. If We cancel the Plan, You will be refunded the unearned pro rata purchase price of the Plan.

New Hampshire only: In the event You do not receive satisfaction under this Plan, You may contact the New Hampshire Insurance Department at 21 South Fruit Street, Suite 14, Concord, NH 03301, (800) 852-3416.

New Mexico only: The Administrator may not cancel this Plan once it has been in effect for seventy (70) days, except under the following conditions: (a) failure to pay the Plan purchase price; (b) the conviction of You of a crime which results in an increase in the service required under the Plan; (c) fraud or material misrepresentation by You in purchasing the Plan or obtaining service; (d) or the discovery of an act or omission, or a violation of any condition of the Plan by You which substantially and materially increases the service required under the Plan. If the Administrator cancels, You will receive a refund equal to the unearned pro rata purchase price less the cost of any repairs made.

New York only: Administrator is not required to mail You written notice if the reason for cancellation is nonpayment of the provider fee, a material misrepresentation, or a substantial breach of duties by You relating to the covered property or its use.

North Carolina only: The purchase of a Plan is not required in order to obtain financing. The Administrator may not cancel this Plan except for non-payment by You, or for violation of any of the terms and conditions of this Plan.

Ohio only: The obligations under this Plan are insured by a policy of insurance issued by American Bankers Insurance Company of Florida, 11222 Quail Roost Drive, Miami, FL 33157, 800-852-2244. If We fail to perform or make payment due under the terms of the Plan within sixty (60) days after You request performance or payment, You may apply directly to American Bankers Insurance Company of Florida, including, but not limited to, any obligation in the Plan in which We must refund You upon cancellation of the Plan.

Oklahoma only: THE PLAN IS NOT ISSUED BY THE MANUFACTURER OR WHOLESALE COMPANY MARKETING THE PRODUCT. THIS PLAN WILL NOT BE HONORED BY SUCH MANUFACTURER OR WHOLE COMPANY If You cancel the Plan, You shall receive a refund equal to ninety percent (90%) of the unearned pro rata purchase price. If We cancel the Plan, You shall receive a refund equal to one hundred percent (100%) of the unearned pro rata purchase price of the Plan. No claim incurred or paid shall be deducted from the amount of Your cancellation refund.

South Carolina only: The Important Consumer Information provision of Your Plan is amended to include the following: You are responsible for providing normal household cleaning and any non-technical cleaning as described in Your manufacturer's instruction manual for the covered product. If You have a question, a complaint or Your claim is not handled in a timely manner, You may contact the South Carolina Department of Insurance, P. O. Box 100105, Columbia, South Carolina, 29202-3105, Telephone (800) 768-3467.

Texas only: Prior notice is not required if the reason for cancellation is nonpayment of the provider fee or a material misrepresentation by You relating to the covered property or its use, or a substantial breach of Your duties relating to the covered product or its use. The obligations under this Contract are insured by a policy of insurance issued by American Bankers Insurance Company of Florida, 11222 Quail Roost Drive, Miami, FL 33157. In the event any covered service is not paid within 60 days after proof of loss has been filed, or if a refund or credit is not paid before the 46th day after the date on which the contract is returned to Us, You may apply directly to American Bankers Insurance Company of Florida. If You have a question or complaint, You may contact the Texas Department of Licensing and Regulations, P. O. Box 12157, Austin, Texas 78711, (800) 803-9202 or (512) 463-6599.

Utah only: Coverage afforded under the Plan is not guaranteed by the Property and Casualty Guaranty Association. We can cancel this Plan during the first sixty (60) days of an annual term by mailing to You a notice of cancellation at least thirty (30) days prior to the effective date of cancellation except that We can also cancel this Plan during such time period for nonpayment of premium by mailing You a notice of cancellation at least thirty (30) days prior to the effective date of cancellation. After sixty (60) days have elapsed, We may cancel this Contact by mailing a cancellation notice to You at least thirty (30) days prior to the effective date of cancellation for cancellations due to any of the following reasons: (a) nonpayment of premium; (b) material misrepresentation; (c) substantial change in the risk assumed, unless We should reasonably have foreseen the change or contemplated the risk when entering into the Plan; or (d) substantial breach of contractual duties, conditions, or warranties. This Plan does not provide coverage for preexisting conditions for any covered component or defect that is subject to neglect, abuse or damage prior to issuance of the Plan. Arbitration is deleted in its entirety. This Plan does not have a deductible. The single pay Plan purchase price is included on the sales receipt You received for the Plan coverage. Refer to Your original sales receipt for the purchase price. The Furniture Coverage section is amended to include the following: YOUR failure to submit repair orders and other documentation within ten (10) days of the repair will not automatically invalidate YOUR request for repair if YOU can demonstrate that it was not reasonably possible to submit such documents within such time period. The Toll Free claims service telephone number of reimbursement insurer is 800-852-2244.

Washington only: Obligations of the Service Contract Provider under this Contract are backed by the full faith and credit of the Service Contract Provider. The phone number listed to obtain service is available 24 hours, 7 days a week. "We" and "Us" shall mean the Provider identified above and shall be deemed to include all of its agents, affiliates, successors and assigns, and any retailer or distributor of its products, and all of the dealers, licensees, and employees of any of the foregoing entities. Nothing in the section headed ‘Arbitration' shall invalidate Washington state law(s) which would otherwise be applicable to any arbitration proceeding arising from this Plan. All arbitrations will be held in the county in which You maintain Your permanent residence. Administrator/Provider is the entity that is responsible for the administration of the Plan which is Federal Warranty Service Corporation P.O. Box 105689, Atlanta, GA 30348-5689, 1-866-864-8742. Provider Fee/Plan Purchase Price means the consideration paid by You for the Plan. Service Contract/Plan means a Plan which You have purchased for the product described on the sales receipt. Service Contract Holder/You/Your means the person who is the purchaser or holder of the Plan as shown on the sales receipt. Service Contract Provider/We/Us/Our means Federal Warranty Service Corp. who is contractually obligated to the Plan holder under the terms of the Service Plan.

Wisconsin only: THIS WARRANTY IS SUBJECT TO LIMITED REGULATION BY THE OFFICE OF THE COMMISSIONER OF INSURANCE. No claim incurred or paid shall be deducted from the amount of Your cancellation refund. Unauthorized repairs may not be covered

Wyoming only: The Arbitration Provision of Your Plan is deleted. It is not applicable to You. Prior notice is not required if the reason for cancellation is nonpayment of the provider fee or a material misrepresentation by You relating to the covered property or its use, or a substantial breach of Your duties relating to the covered product or its use.