Print This Page
To open and close this unit pressure needs to be applied because of the waterproof seal.
SentrySafe offers a 90 day 100% customer satisfaction guarantee for details. Proven Fire Protection - 1 hr. UL classified Waterproof Seal-ETL Verified Tubular key lock Accommodates hanging files Lid and body are designed to weld together in a fire, forming an airtight seal to protect the contents 1 year limited warranty, lifetime after fire replacement Color: charcoal gray Provides unprecedented protection for hard copy information, as well as data maintained on CDs, DVDs, Flash drives and USB drives.Customers most agreed on the following attributes:
from Sumter, SC on 11/7/2008
Discription says to apply pressure to top while opening. BULL!! I applied pressure, then I tried kneeling on it, then I stood on it and finally stomped the FOOL out of it!! It does not open!!! Very disappointed in this product.
Delivery was very prompt. Box front had been prevoiusly cut open and was taped back together. I am assuming someone else had the same problem with the safe that I did and they also returned it.
Staples customer service was very good to work with and helped me resolve this to my satisfaction and did so very promptly and with no hassle.
[1 of 1 customers found this review helpful]
from Victor, NY on 10/8/2008
Like others, I tried to use the safe and noticed it wouldn't shut. I stood on it, etc. Nothing. When we first purchased it, we had trouble opening it up but thought nothing about it (WRONG!). Now it is out of warranty. Shame on me.
[1 of 1 customers found this review helpful]
from Exton, PA on 8/31/2008
wanted it for privacy on a project working on - weighs about 100 pounds so is heavy and maybe too big. i might still return it
[0 of 1 customers found this review helpful]
it keeps HONEST people HONEST by not letting them help themselves to my business whatever.
[1 of 1 customers found this review helpful]
from New York City on 3/7/2008
Parts of the safe broke within two weeks of purchase.
Do I have to say more?
I don't think that it is ideal for frequent use.
[6 of 6 customers found this review helpful]
from Columbus, IN on 2/15/2008
I purchased fire safe F3300. Upon receipt, lid stuck shut. Latch would not move. Factory said to press on lid. It took several attempts of 200 + lbs. down force on lid at latch end to get latch to unlatch. It's simply a cheap, flimsy, sheet metal / plastic, sloppy tolerances latch that is too short. I fixed with small rat tale file and reshaped the half moon notch (movable part) by filing away approx. .020 inch keeping the same profile. This made latch in effect slightly longer. Caution - metal bends easily. File cautiously. Made several attempts filing little at at a time. Now works good, with 10 lbs. downward force on lid to open latch. Don't believe factory story about cold temp., vacuume, as to why lid won't open. I very disappointed with Sentry and their inexpensive latch. Not very secure - I think burgler could bust open with 2 heavy screwdrivers in 2 minutes. This entire fix process took 2 + hrs. and wife yelling at me to return this broken safe... My nerves are shot. Not recommended unless willing to fix it yourself. jlk- project engr.-[...]
from Belmont, CA on 1/11/2008
I also had the latch problems with this. It has always been difficult to get to latch (slamming it, pressing down on the lid, etc.) and finally would not latch at all. By the time it would not latch at all, it was no longer under warranty. [...]
[5 of 5 customers found this review helpful]
from Central Illinios on 12/8/2007
I've had 2 of this model. The lock on the first ones broke the first day, before I even got to use it! The locking mechanism was broken in the "locked" position, and was unable to be opened. I returned it, and got a new one....same model.
I've used it for about 1 year, accessing the contents about once or twice per month. The lock occasionally did not operate properly. I tried to open it the other day, and found that the lock was now inoperable...the key turned, but did not unlock it. A friend of mine who is a licensed lock-smith came by, and ended up using a large screw driver to pry it open....in less than 30 seconds. He said he quit selling Sentry safes specifically because of the low quality locking systems.
This safe may be OK for protection against fire and water, but is certainly NOT good for security!!!
As you can read in other reviews here, the lock problem is known to the manufacturer, but they don't improve it, or correct the problem. They just give you instruction to how to use a screwdriver to gain access, while destroying the safe in the process. Save yourself the headaches of broken, malfunctioning locks, and buy a different brand!!!
[5 of 6 customers found this review helpful]
from Sacramento, CA on 11/29/2007
I live in a flood plain, so the waterproof feature is nice. The safe itself is well-built and heavy, but the lock is more like something you'd expect to find in a crackerjack box. My problem, which started to occur about a year after I bought the unit, is that it's difficult to lock because the mechanism is imprecise; i.e., when the top is closed, it is sometimes difficult to engage the lock ( I think it's because the hook in the lower half of the unit is not properly aligned with the lock bar in the lid). I usually have to fiddle with it for several minutes before it catches and locks. A friend of mine also has this safe, and her problem was even worse--the safe wouldn't open because of the junky lock. She finally called the company and received instructions for prying it open with a hammer and screwdiver. Sentry needs to upgrade to a better, higher-quality, more dependable locking mechanism. By the way, this lock style seems very similar to the Krypton bicycle locks that were recalled a few years back when it was discovered that they could be easily opened with a Bic pen.
[1 of 1 customers found this review helpful]
from King of Prussia on 10/24/2007
just the right size for all my documents, waterproof and fireproof
[3 of 3 customers found this review helpful]
from Irvine, CA on 10/8/2007
We store all of our documents - children's immunization cards, car titles, insurance information, passports etc... We have had it for 3 years and access it about once a month. We tried to get into it the other day and it would not open with all of our valuable documents in there. The key would turn to unlock the safe but the latch would not release so the safe was locked and not accessible. We called and they said this has happened before and that we would need to take a screwdriver and hammer to it and pry it open. So now we have a firebox that does not lock. It is not covered by warranty yet they knew exactly our problem and where to hit it with the screw driver and hammer combination... You would think that there would be a product re-call if the latch lock system fails. That is sort of the purpose of a safe... Do not buy !
[4 of 4 customers found this review helpful]
from Scarsdale, New York on 9/28/2007
Nice fire and water proof safe. Large inside. Can accomodate all file sizes. Buyers just need to recognize this safe is larger than most "home safes". Not something that you could place on a shelf. Also, it's heavy and very awkward to move without either the help of two people or a dolly. The water tight door present challenges to opening it quickly. It doesn't just pop open.
[1 of 1 customers found this review helpful]
from boston,ma on 9/28/2007
It's big and heavy, [$] I have no idea if it actually works, and I hope that I never find out!
[1 of 1 customers found this review helpful]
from Toledo, Ohio on 9/6/2007
This made a great gift for my daughter's wedding.
It was the best one I could find for the price. Non others that size came even close to the great price on this and it looks and feels very durable.
It makes a great place to put your insurance policies, will, jewelry, and passport etc. in.