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Customers most agreed on the following attributes:
from Portland, ME on 11/15/2008
The drive just stopped working one day. It would spin up and the light was on solid but the OS and BIOS would no longer recognize it or assign it a drive letter. All the data I had backed up on it was lost. [...] I did not choose to RMA it as I voided the warranty by opening the case. I tried hooking up the internal drive to the motherboard but no luck with that either. I have read many other negative comments about this product at other sites. Beware!
[1 of 1 customers found this review helpful]
from MD on 10/24/2008
Very easy to set up. Lots of space. Easy to use. I was running out of space on hard drive, it began showing signs of end of drive use & possible crashing. I transfered my files to the new Maxtor drive, deleted the files from laptop to create more space. It corrected the issues. Now I feel better knowing my files are safe. Could be smaller.
[3 of 3 customers found this review helpful]
from Winthrop, MA on 10/8/2008
For the Staples price, the Maxtor 500GB has the greatest capacity. My husband and I compared prices. It was easy to set up, and it takes up little space. Now I feel reassured that my personal documents and my music will be safe! Our harddrive "crashed" last 01/08. Now I feel that all's secure.
Donna Segreti Reilly, Winthrop, MA
[1 of 2 customers found this review helpful]
from Charleton IL on 9/30/2008
Software ncluded will not backup system or hidden files.
[0 of 1 customers found this review helpful]
from long branch, nj on 9/24/2008
wish it had firewire too.
[0 of 1 customers found this review helpful]
from indianapolis, in on 9/22/2008
once you get thru setup, it works excellent.
[1 of 2 customers found this review helpful]
from Brooklyn, New York on 9/21/2008
I store my music and video most of my junk files so not to cram my laptop.The unit is easy to use, no hidden surprises!. They could have designed the unit a little smaller in height, other than that you can beat it for the price!!
[0 of 1 customers found this review helpful]
from Wilson, NC on 9/19/2008
was going to use as the graphic drive. too slow. Moved doc and other items to. Works great for that.
[0 of 1 customers found this review helpful]
from Southport, North Carolina on 9/19/2008
IF you have important data on ONE computer you MUST have one of these back up drives and configure it to save your entire C:\ drive EVERY night at 12:01 AM. The week after we put this thing into service we had a difficulty with one computer that would have lost months and months of input data had we not had the ability to recover it...what timing!!
[2 of 3 customers found this review helpful]
from MA on 9/17/2008
1. I used the system as a backup for my computer files. While it did back up the files - it also corrupted my computer (repeated crashes) - resulting in the required re-installation of a new operating system on my three month old computer.....Terrible terrible experience.
2. Never shuts off - should be an on/off switch.
[0 of 1 customers found this review helpful]
from Rome, NY on 9/17/2008
Backup
[0 of 1 customers found this review helpful]
from upper midwest on 9/17/2008
Seems to run cool.
[0 of 1 customers found this review helpful]
from Cape Cod MA on 9/12/2008
This is to be a back-up of our programs/documents/photographs.
The first one we got was faulty, once we returned it and installed the repalcement it was quick. So far it has functioned as promised.
[0 of 1 customers found this review helpful]
from New York on 9/11/2008
Easy to use, large capacity for your money.
from Johnstown, Pa on 9/10/2008
Works great. Case not very good. Has very bright white light in front that I had to cover up with a piece of tape. White light also showed up the crack where the case was put together which went half way up the front. I also have Western Digital and home built external drives. Would recommend the Western Digital.
from Flint, MI on 9/10/2008
This product works as advertised
from Williams, Oregon on 9/10/2008
This unit is easily accessed and provides a great deal of storage.
[1 of 2 customers found this review helpful]
from Laytonville, CA on 9/10/2008
There were no set up instructions nor manual. For a novice who needed to add storage and use as a backup, I am not even able to figure out how to put things where they need to be and why do I only have 32 mb left and I just set it up. Very difficult to understand.
from New Jersey on 9/7/2008
great to keep the hard drive uncluttered. Very useful in converting music and video to more current mediums.
from collingswood, nj on 9/6/2008
I use this product for everything, and I never have to worry about it not working as I had hoped.
[1 of 1 customers found this review helpful]
from East Coast, USA on 9/5/2008
Not sure why Staples offered this item at such a great price, I bought 2, one for a gift. I think I got a great deal. Drive is very easy to setup. I'm not using the installed software because I just like to drop and drag and it's great for that as well. So far so good, and it's FAST. The one touch feature is superb if you want to use the installed software. Wish it was a little compact, it's the size of a modem, but I can live with it. I'm most impressesd on the speed (7200 on this unit). I still do a burn disk backup because you can never be too safe relying on one means of storage. Very highly recommend this model.
from Mars, PA on 9/5/2008
Maxtor has proven themselves to me with their products and Staples often offers such items at great sale prices
from NH on 9/5/2008
Great price on sale!
from Washington on 9/4/2008
I was surprised with the speed, I am able to run video with no problem.
I transferred 250gigs in no time, Me likey. [:o)>-
[1 of 1 customers found this review helpful]
from San Diego on 9/4/2008
This is a good value. I use it for backup. The software that comes with it is adaquite for file backup. Go to Maxtor web site and download DiskWizard and use it to backup your entire Hard Disk. Works great
from Port Angeles, WA on 9/3/2008
Back when I was in business full time Maxtor was a big name on its own. I still have some of those drives running and the only complaint I had was customer service. Now drive costs are so low, quality is excellent, and they are built by a company that appreciates it customers.[...] I'm in a small town without a store. I don't buy near as much as I use to but Staples has always done right by me.
from new york on 9/3/2008
great
from Warner Robins, GA on 9/3/2008
Very pleased with this device
from THE GREAT NORTHWEST on 9/3/2008
GREAT FOR PORTABLITY, AND LARGE CAPACITY
from Massachusetts on 9/3/2008
Very easy to set up and use. This is the second external drive that I've bought in the past six months. Is pretty much identical to the MyBook 360 GB drive that I use on another machine. Software is easy to understand. Used primarily for external backup of critical files. I use the included software for scheduled backups and, so far, it works fine.
from Merrimack, NH on 9/3/2008
I use Virtual Machine extensively and this drive gives me the storage I need for all my VM's and backups to those. A good price and the sales person was kind enough to go into the 'back room' to get one since the shelf was empty.
from Modesto,California on 9/3/2008
I'm realy just leaarning so far only use to back up computer.
from Tuolumne CA on 8/31/2008
Matched [...] Price ans had it in stock at the local Staples
from WOOSTER,OHIO on 8/30/2008
IT'S EASY.
from Fond du lac, WI on 8/29/2008
This thing was a pain and after having it for two days we returned it because all it did was lock up the computer
from NE Mass on 8/28/2008
I use hd's to store lots of video. This drive is fine, except for the tiny USB "mini B" socket. This connector is for phones, not tabletop hard drives. It's small and has poor grip, plus the alignment of the socket inside the plastic case is "approximate". Casual relocation of the hard drive on a tabletop can disconnect the cable plug. Not a deal breaker, but it is annoying.
from Raleigh NC on 8/28/2008
I use the Maxtor for backup and picture/video storage. So far so good!
from North Bergen, NJ on 8/28/2008
To back up my files and for music.
Easy to install and use
from St Augustine Fl on 8/27/2008
back up for genealogy
from San Francisco, CA on 8/27/2008
i use it for saving dramas and movies, it's ok but actually it just has about 360 GB.
from Manassas, VA on 8/27/2008
Was easy to setup. It seems to make the necessary backups each night at the designated time, but displays a red icon saying that the backup failed when all other indications are that it worked. Must some cleanup thing that isn't working right but it isn't clear how to remedy the problem and get back to green indicatior light.
from Tahlequah, OK on 8/27/2008
It helps free up space on your desktop and is easy to use.
from Beverly, MA on 8/27/2008
Backup software has limited choices.
[1 of 1 customers found this review helpful]
from Boulder, CO on 8/27/2008
Not and easy product to install and use
from central valley on 8/27/2008
It really needs firewire.
from Seattle, WA on 8/27/2008
turned it on and just worked. no issues.
from Mooresville, NC on 8/27/2008
Secure backup of information that is automatic.
from San Diego, CA on 8/27/2008
I needed to transfer a lot of my videos and music files, this was the perfect solution.
[1 of 1 customers found this review helpful]
from phila,pa on 8/27/2008
I use it to back up and to hold most of my audio and video files....and I all so play direct from the drive and it is fast and stable!!!
[2 of 2 customers found this review helpful]
from NH on 8/25/2008
I've been using these drives for a while. This was my second 500GB drive and is currently backing up my iMac (OS 10.4) and also a working drive for my video files. I cross-backup data from this drive to the dedicated 500GB Maxtor external on my XP system to ensure no loss of video or photos.
Kudos to Maxtor for being "green" for not including extra media for the backup s/w. Beware if you are a Mac owner and want to use their backup s/w, it must be copied off the drive before you reformat the drive for use with Mac OS.
Maxtor does document this - but you have to read the docs. :-) Classic RTFM if you are a Mac owner.
from NH on 8/25/2008
Works fine.
[1 of 1 customers found this review helpful]
from Fayetteville, GA on 8/25/2008
Easy to set up, works great thus far. Only problem we have with it is the continually flashing light. Could be we've missed a way to turn it off but none of us were able to figure out a way. We had to place it facing the wall in an area where we wouldn't see the light. Aside from that, we've been pleased. However, the light is bright and continual so when we need another external hard drive, we'll be looking at other products that hopefully don't flash us all the time.
from Baltimore, MD on 8/23/2008
We are incredibly lucky to have found the Maxtor 500GB All - in - One External Hard Drive.
We are using our Maxtor for our Real Estate business, our personal files, and our Grandchildren's photos. We have two grandkids now, and are anticipating more in the future.
We anticipate that our Maxtor will probably outlive both of us. 500GB - Wow
from Granville, Illinois, USA on 8/23/2008
I am using the large storage to backup my old VHS movies that are getting old and hard to replace. 500G may not be enough so I may wind up purchasing another one.
It was so easy to hook up, just plug it in. Windows Vista took care of the rest.
from Forestdale,ma. on 8/23/2008
This is a great product it will take me years to fill it with my music! It opens up so much free space
[1 of 1 customers found this review helpful]
from Lynnwood, WA on 8/21/2008
This drive can be set to backup your computer at specified times. I like that feature best, especially when I am called away and am not there to try and remember to do it myself like I did with my other backup product. It's so easy you just set it and forget it. It backs up my computer AND my other two external drives automaticaly for me. It's great!
from RI on 8/21/2008
Easy to set up and schedule regular backups.
[2 of 2 customers found this review helpful]
from Palm Springs, CA on 8/20/2008
My Windows Vista Home Premium came with a too small D-drive to actaully backup my system and files (how well designed is that?). So I made the leap to an external hard drive and found this was the lowest cost per GB for hard drive with the sale price at Staples. Online, I saw high ratings for Seagate drives (subsidiary of Maxtor) and have nothing but good things to say about the drive. It has fast transfer speed (high RPM) and good pricing. It worked seamlessly with my computer(s) that used different operating system (so it works like a "plug and play" unit for any operating system that works with plug & play accessories). I use the Maxtor Manager software (which gets put on your desktop automatically). You can easily set up automated backups for several different computers or for a system disk using this drive. Just beware, the backup format is for the files to be protected as "read only". If you needed to restore the files may get restored as "read only" until you change that format (?). However, if you suffered a catastrophic failure you might just be glad to get your system restored at all! With 500 GB this drive is great for people who want to store big files like multimedia/movies, etc. I have not tried to do a full system restore - but did verify the files backed are readable, etc. I'm happy with the Maxtor and would buy it again.
from Southwick, MA on 8/20/2008
Saves pictures, music, & documents if your computer crashes!!
from ephrata pa on 8/20/2008
this productdose what i needed it to do
from Tallahassee, Florida on 8/20/2008
The Staples customer service rep was very helpful in getting the order on the system and the product was better than I expected.
[1 of 1 customers found this review helpful]
from Riverside, CA on 8/20/2008
This ext. HD (hard drive) is easy to use and set up. Aside from a pesky registration form there is little that will upset you about it. I mainly use this for storing files and folders that I no longer need on my computer as well as videos and music. A rather brilliant design is a push button light on the front of the device that will instantly back up your predesignated files or default file folders. It is also quiet and does not take up much desk space. The only downside is that it is not very small or compact for travel. It is instead rather bulky if placed in tight spaces for travel. Otherwise it is a highly recommended ext. HD.