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Customers most agreed on the following attributes:
from Rochester, NH on 8/16/2008
This is a really nice all-in-one printer. I had an HP Desk jet and a separate scanner before. I know that HP is a good product. I like having everything in one component. It's easy to use and much faster than my old printer and scanner. I like being able to copy and fax too. It prints good quality documents and images. This one has a wireless set up and double sides also.
from North Yarmouth, ME on 8/13/2008
Great machine...I replaced a slower, less efficient, non-Wifi printer with this one. Works great, but black ink seems to go quickly even when just using draft or fast, efficient print setting. It also tends to be a little loud on that one setting. Other than that,no complaints.
from SW FL on 8/13/2008
The instructions were a bit difficult to follow. They did not seem sequential.
from Edinburgh, IN on 8/13/2008
Like that the paper tray holds 250 sheets (500 would be even nicer), wish that the ink cartridges lasted longer.
from Franklin, ID on 8/13/2008
It's as good as advertized. I bought this machine for its wireless capabilities. I can hit print from any room in the house and out comes a flawless copy. Thanks again HP.
from Hendersonville, NC on 8/13/2008
Wireless great
This all-in-one printer is great for my home office! One thing disappointed me very much - the networking setup. Once I put this printer on my home network, I expected to be able to print from any computer/laptop that was already on my network. In actuality, however, I had to temporarily connect (with a cable provided) each computer/laptop to the printer and install drivers to the computer/laptop to finalize the connection. This was a one-time setup but it was a pain to have to carry the printer to each desktop that was scattered around my house. So if you have desktops I would suggest you look at other networking printers but those with laptops shouldn't have much of a problem.
from Potomac Maryland on 8/7/2008
Very simple to set up, use and reliable.
from Brooklyn, NY on 8/7/2008
Thanks to the salesperson at Staples,I went into the store on 5th ave and 45th to check out a printer and he suggested the HP wireless. He was very helpful and very informative when came to this printer.
I love it, thanks again.
from Bothell, WA on 8/6/2008
Always trust HP for our printers, and happy to have an all-in-one to save space. makes great prints from photos, scans and faxes are easy. copies are a bit slow, but don't really use that feature very much. all around good deal!
from Falls Village, CT on 8/6/2008
I use it for everything it is made for, which is a lot. We have installed this printer on two computers, so it does the whole family (four people who all use computers for work and school).
from Long Island, New York on 8/6/2008
We are very pleased with this product so far. HP is a very reliable name and we have confidence in this brand. We have used the printer/copier part but have not had the occasion to use the scanner or fax. Documents come out clear and colorful. We are glad we bought this all-in-one!!
from Lansing, MI on 8/6/2008
I especially like the copy feature. The fax is also a help because I have friends far away.
from Addison, IL on 8/3/2008
The help screens that pop up when preparing to print are confusing and not relevant
from Winchester, VA on 7/31/2008
I print many documents for mailing and files.
Duplexing is a real plus.
Could use a separate guide for envelopes.
from Great Falls, MT on 7/31/2008
Dual-sided printing is very nice. Cartridges are easy to change. Good photo print quality even on non-photo paper.
Software tells me where the ink levels are, when they're getting low, and seems to be tied in really well so far. Aligns cartridges without needing me to put the page on its glass to scan.
It's the best HP printer I've bought over the last 10 years so far. Granted, I've had it less than two months.
Haven't used a lot of features. Takes up some space although I'm not sure how it would take up any less.
Kodak can talk about lower ink, but the higher paper costs surely eat into that. The 5500 requires top quality paper for photos or they get streaks and look worse than draft quality and cheap paper out of my old HP printers. The Kodak ink smells like a lab and burns my nose and gives me headaches.
No funky lab-odor out of this HP printer. I changed from the Kodak to this and I'm happy with this.
Only reason for 4 instead of 5 stars is I haven't used all the other features (I don't fax much let alone scan). For what I've used it for, it is really nice.
from Rochester, MA on 7/30/2008
Print quality is outstanding. HP ink is always easy to find. I rarely use a scanner, but own one. It took up so much space. Now I have everything I need in one footprint and I don't have to borrow my neighbor's fax.
from canton, oh on 7/30/2008
The setup takes a while and is a little difficult. Overall though I really like the way it prints and it is very easy to use.
from Stockbridge, MI on 7/30/2008
+ This model printer comes with wireless installed
+ Was easy to configure.
+ Price was great!
The app software needs to be installed on each PC that will use it.
- But it uses 2 ink cartridges, not dry toner.
from Massachusetts on 7/30/2008
Used daily with no problems
from DANBURY, CT on 7/30/2008
i FAX ALOT SO AND IT PERFORMS VERY WELL, I ALSO LIKE THE PHOTO FEATURES.
from Santa Monica, CA on 7/30/2008
Had some trouble keeping the wireless connection up and running, but working fine now. An excellent value!
from Dearborn, MI on 7/30/2008
To copy photos, pages from source books, create documents, genealogy information, record minutes from organizatios that I belong to, create agendas, print certificates, design programs to be printed, print newsletters on BOTH sides, and more.
from Columbus, OH on 7/29/2008
This is the best affordable printer i have ever seen. My budget was not over [$]but the value if this is like [$]It has duplex prints, its wireless, and when you scan documents, it recognizes the text. It's so awesome.
from San Diego, CA. on 7/25/2008
daily fax use for appt.generation.Scanning of documents and printing
from Westwood, New Jersey USA on 7/25/2008
This machine has it all.
I use it for personal ie: photos,faxing,scanning.
My wife does her billing and scanning on it for business.
Fits perfict in our desk return cabinet.
Easy to setup.
Very happy with our purchase.
from Columbus, OH on 7/23/2008
Would recommend this product.
from Brooklyn, NY on 7/23/2008
I use this printer for a desktop and laptop, and I love the fast, clear quality of this printer. And the wireless printing makes life some much easier for everyone.
from IN ,valparaiso on 7/23/2008
it is nice , easy
from Hanford, CA on 7/23/2008
Good machine with lots of nice abilities.
[1 of 1 customers found this review helpful]
from Danielsville, PA on 7/23/2008
What I love most about this printer is the double sided printing, which I used to have to do by hand. Just one click and the printer does it for you! No more hand feeding paper through so that the other side can get printed and no worry about making mistakes by feeding paper in the wrong order, upside down or backwards.
The main drawback is the double sided printing feature is slow. It prints one side, spits out the paper 95% of the way and then does what can best be described as "sitting and thinking" about what to do next. After a couple of seconds, it pulls the paper back in and prints the other side. So it can take considerable time if you need to do multiple copies of the same thing. (It then becomes faster to use the photocopier).
What was best about this was the first time I had to use double sided printing, it was so EASY to figure out. I had dreaded it because on many machines, figuring out how to take advantage of so-called time saving features can be more aggravation than it's worth. But this was very simple. Hit "print" and when the dialog box comes up, go into "properties" and click the box for doublesided printing -- and a multitude of other options.
The other nice feature is that it is wireless. Except for plugging into the power source, there are no ugly cables to manage -- especially helpful since I have a laptop and don't have to unhook the printer cable every time I want to take the laptop somewhere.
I have yet to use all the features of this printer. I hope to find all are this easy.
from Columbia, Maryland on 7/23/2008
Use it to print court transcripts, translations, letters and other home-use printings. The Staples Reduced price made purchasing within my budget; however, HP went beyond their capabilities to create a wreckless software package to supposedly work with this machine. Techs in Philapines try hard to help, but software won't work right. More than seven "clean" installations, still will not work without flaws. My machine you say? New with Windows Vista Ultimate. Everything else works without a problem, only the HP software won't work. I settled for using the printer driver only. Still trying to get all functions to work right.
from Newark on 7/23/2008
Like this product
from Bronx, NY on 7/23/2008
For scanning photos and document
Downloading and printing photos
from Altamonte Springs. FL on 7/23/2008
I work full time and some times bring work home. I have a home business and I also go to school full time. My partner works from home at times and we have two kids in college - we use the printer a lot. We have it set up on our wireless network. We are all very happy with this purchase
from Alamogordo NM on 7/23/2008
Much easier to use than my previous model but I still haven't figured out the two-sided page print.
from Sacramento, CA on 7/23/2008
I use his for FAXing, scanning photos and printing photos. High quality with ease of use!
from Dearborn, MI on 7/23/2008
Good value for what you get--especially if on sale. Performs well--fast, great graphics, copies, etc. Easy setup and good software package. HP is best all-around printer for AIO's--best color rendition of original photos when scanned. Ink utilization seems worse than prior models...need to improve that. Performs better than the "02" cartridge series in terms of "naked eye" resolution. Choose HP and you can't go too wrong!
from The Colony, TX on 7/23/2008
Almost perfect!
from DE on 7/20/2008
The HP Officejet J6480 Color Flatbed All-in-One is a very nice printer. The main reason I bought it was because of the double-sided printing. I would buy this printer again.
from Tillamook, OR on 7/14/2008
HP on line was very helpful. But still had to have a professional come by and show me how to scan and attach emails to hotmail clients. I feel this printer uses way to much ink!!!
from SC on 7/14/2008
Great for business and personal...I have even printed out professional invitations on this!
from DC on 7/14/2008
What a great unit, neat. Too bad the Mac software is so lame as to make this a return to store item.
HP take note:
I just want to do a task and have a file saved in a recognizable format in a place I CHOOSE.
Shove that Photo junk and all the automatic stuff that Windows users undoubtedly need. Just print, scan, copy, and fax- is that so HARD?
from CT on 7/13/2008
Kind of Big.
from covington, ga on 7/12/2008
quick print
small home office
each print job printer resets itself to another prgram
from LOVINGTON, NEW MEXICO on 7/12/2008
HARD TO SET EVERYTHING UP, WIRELESS DOES'NT WORK SO WELL, UNLESS IT'S CLOSE TO LAPTOP. APROX 10-15 FT. MAYBE THE BIGGER ONES DO BETTER.???????
from Emporia, KS on 7/10/2008
Nice small printer for small or infrequent jobs. This was the best-priced wireless printer I found, and works fine for small jobs in a home office.
from Stuart, Florida on 7/9/2008
The main feature I was looking for was for the top feeder to scan a document into a chosen folder, this printer will do this with several pages at a time. Thank you for this feature.
from Natick MA on 7/9/2008
My attemps to forward photos met with failure. The written response to my written request for information was incomplete, hard to understand and time consumtive.
from Spring Lake, MI on 7/9/2008
Product runs well and was easy to hook up to our wireless system.
from Chicago area on 7/9/2008
Would have liked a printed manual for quicker reference.
from Charleston, SC on 7/9/2008
This product prints well and does an exceptional job of scanning
from central NJ on 7/8/2008
Got to get the large capacity ink cartridges!
from New Bern, NC on 7/8/2008
Needed a 4 in 1 and it was on sale. Printer works very good has lots of useful features like caller ID when hooked to the an equiped phone line, double sided printing, large paper tray, memory card slot. My biggest grip is the control panel is all black with white lettering. No color or border distinctions for the different functions so it takes a minute to find things. The functions are grouped but just not very aesthetic. Although possible to print envolopes with the paper in, it works better removing the paper.
from Burlington MA on 7/7/2008
So far it is working - wireless and connected to the pc.
from catskill, NY on 7/6/2008
straight-forward
from Wilson, NC on 7/3/2008
Prints great photos!! Easy to setup and configure.
from Cuba Missouri on 7/1/2008
Its ease of use and its versatility make it a valuable addition for home computing and office work.
from VA on 7/1/2008
I use the it on my wireless network of 2 computers. It keeps me from having to move my laptop around all the time and prints in a central location.
from Sauk Vilage on 6/30/2008
I love the automatic double sided printing.
from Alexandria, VA on 6/29/2008
I use this printer for my small business. The print quality is great, it's easy to use and reliable. No paper jams in the two months since I've owned it. It's a bit slow, but I can live with that.
from Goleta, CA on 6/29/2008
Now that we (3) are using the wireless printer and really enjoy it, the ink is just going to be too expensive and will probably return to using an older laser wired printer we already have for the heavier inked items.
I would recommend it only if you do very little printing or don't mind the cost of the ink or have multiple printers to decide which to use.
from Ogden, Utah on 6/29/2008
Love the two side printing feature which saves time and paper for printing my Cub Scout Handouts for leaders. The copy option works wonderful. I scaned my personal records to my computor and a thumb drive to be stored in a fireproof s