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Staples MAILMATE™ Junk Mail Shredder image
 
(based on 1041 ratings)
Brand:Staples
Located in:Technology, Shredders, All Shredders, All Shredders, Staples MAILMATE™ Junk Mail Shredder

Fits perfectly wherever you open your mail. Ferocious shredding power for identity theft protection.

10-folded sheets, Heavy Duty Cross-cut, up to 100 uses/day Runs 5 min on / 25 min off 1.5-gallon basket Throat Width: 6" (152.4 MM) 70 decibal noise level Shreds CDs/DVDs, credit cards, staples & small paper clips .2" x 1" shred size Light weight, pull-out bin and rubberized handle make emptying easy Finish: Stainless Steel/Black Dimensions: 10.2"L X 11.8"W 11"H Overload Protection with Auto Reverse Feature Auto Off Feature: powers down after 30 minutes Non-skid rubber feet Overheat & Power LEDs Weight: 15.2 lbs 1 year mfr. limited warranty, 10 year mfr. limited cutter warranty Compact shredder turns unopened junk mail into confetti.
Product Reviews Summary
Avg. Customer Rating:
 
3.8 stars
(based on 1041 reviews)
80% of respondents would recommend this to a friend.

Customers most agreed on the following attributes:

Describe Yourself:
Brand buyer(528), Budget buyer(424), Efficiency oriented(4), Gearhead(38), Technically challenged(70)
Pros:
Adequate bin capacity(463), Compact(10), Compact size(11), Convenient(4), Doesn't jam(675)
Cons:
Broke already(3), Hard to use(3), Jams easily(54), Lacks power(33), Low quality(3)
Best Uses:
Confidential documents(708), Everyday shredding(716), Great for junk mail(3), High volume shredding(131), Junk mail(17)
Primary use:
Business(108), Personal(914)
 
Great - `til it dies!
By TV LAWVerified Reviewer from Great Mn Northwoods on 9/27/2008
Pros:
Good Value, Incomingmailcluttercontro
Cons:
Essential but short-lived, Low Quality
Bottom Line:
Yes, I would recommend this to a friend

I have this on my kitchen counter to control incoming mail clutter. It was an essential part of my routine. And then one day, it just DIED. No power - no shred. So, I'm back to get another!

 
On my third one in less than 9 months
By Shredder QueenVerified Reviewer from Grand Blanc, MI on 9/26/2008
Pros:
Chews up cds easily, Compact Size, Crunches thick letters, Shreds credit cards
Cons:
Bad Value, Low Quality
Best Uses:
Business, Personal
Bottom Line:
No, I would not recommend this to a friend

I bought the first one in December of 07. Did not use it all that much, then it started running all the time, instead of only when you put something in to shred. It overheated way too quickly doing that. I took it back, got another one. Since the warranty covers only one incident, I had to buy a 3 year warranty for $7.99 which wasn't a bad price, actually. This second one would shut off when I put anything off... umm.. kind of the opposite of what it was supposed to do. Took it back right away, and was given another one. I'm going to open up this one and see if it works ok. It does chew up 10 pages at a time, I can throw in unopened junk mail without worrying what's in it, and it will chew them up just fine, as long as the thing is working. I sure hope I get a good one this time. The bin filled up quickly, but I guess that's the tradeoff in getting a compact one that will fit on a shelf.

 
Very compact--fits on my kitchen counter
By Jmd8visVerified Purchaser from El Dorado, CA on 9/18/2008
Pros:
Doesn't Jam, Easy To Empty, Easy to Use, Great Power, Large Sheet Capacity, Shreds Quickly
Cons:
Small Bin Capacity
Best Uses:
Everyday Shredding
Describe Yourself:
Technically Challenged
Primary use:
Personal

They don't last. I've replaced two of them in the last year. They simply stop working for no apparent reason.

 
I would buy this product again
By Anne the unorganizedVerified Purchaser from Lee, MA on 9/17/2008
Pros:
Easy To Empty, Easy to Use, Great Power
Cons:
Small Bin Capacity
Best Uses:
Confidential Documents
Describe Yourself:
Tech Savvy
Primary use:
Personal
Bottom Line:
Yes, I would recommend this to a friend

I feel better about shredding my confidential papers

[1 of 1 customers found this review helpful]

 
Horrible!
By JackVerified Purchaser from New York on 9/17/2008
Cons:
Jams Easily, Lacks Power, Messy, Noisy, Overheats Quickly, Slow Shred Time, Small Bin Capacity
Describe Yourself:
Tech Savvy
Primary use:
Personal
Bottom Line:
No, I would not recommend this to a friend

stops functioning for no particular reason;
overheats quickly;
returned the item 3 times, before resulting to buy another brand;
Many people had similar experience with the product according to comments from Store personnel/other customers. Do not buy!

 
I would not buy this product again!!!!!!
By disappointeedVerified Reviewer from waterbury, ct on 9/17/2008
Cons:
Messy, Small Bin Capacity
Best Uses:
Occasional Shredding
Primary use:
Personal
Bottom Line:
No, I would not recommend this to a friend

Stop working after 6 mos with very little use.

 
Good value, well built
By MikeiverVerified Purchaser from La Porte, Texas. on 9/17/2008
Pros:
Adequate Bin Capacity, Doesn't Jam, Easy To Empty, Easy to Use, Great Power
Cons:
Folded sheet only
Best Uses:
Everyday Shredding
Describe Yourself:
Gearhead
Primary use:
Personal
Bottom Line:
Yes, I would recommend this to a friend

Works great, well built; on the verge of Heavy Duty. Would be nice if it took full size sheets, but for price vs. performance, a very good buy for home use.

 
Couldn't Live Without It!
By Wing WongsVerified Purchaser from Louisville, KY on 9/17/2008
Pros:
Adequate Bin Capacity, Doesn't Jam, Easy To Empty, Easy to Use, Great Power, Shreds Quickly
Best Uses:
Confidential Documents, Everyday Shredding
Describe Yourself:
Gearhead
Primary use:
Personal
Bottom Line:
Yes, I would recommend this to a friend

I love shredding my junk mail. Unlike most small shredders you can shred each envelop without having to open it. And credit cards are a snap!
It's the best home shredder on the market.

 
breaks easily
By cathleen the shredderVerified Reviewer from oregon on 9/14/2008
Pros:
None
Cons:
Small Bin Capacity
Best Uses:
A paperweight
Describe Yourself:
Tech Savvy
Primary use:
Personal
Bottom Line:
No, I would not recommend this to a friend

I got this shredder and used it for about 1 year or less and it stopped working. I just get the usual amount of junk mail and shred it. I don't know why I had to put 1 star. It deserves no stars.

 
Number Cruncher
By SueVerified Purchaser from Biddeford, ME on 9/13/2008
Pros:
Adequate Bin Capacity, Doesn't Jam, Easy To Empty, Easy to Use, Great Power, Shreds Quickly
Best Uses:
Confidential Documents, Everyday Shredding, High Volume Shredding, Non Paper Items
Describe Yourself:
Tech Savvy
Primary use:
Personal
Bottom Line:
Yes, I would recommend this to a friend

Love the "peace of mind" I get from shredding unsolicited credit card offers, old bills, etc. Adds a level of security to today's world of identity theft

 
What a piece of....
By DC from Denver, CO on 9/12/2008
Pros:
Doesn't Jam, Easy To Empty, Easy to Use
Cons:
Messy, Slow Shred Time, Small Bin Capacity
Describe Yourself:
Tech Savvy
Primary use:
Personal
Bottom Line:
No, I would not recommend this to a friend

The thing has busted twice and we've had it less than a year (I believe mother board burnt out). [...] Not doing it again -- going with a different brand.

[2 of 2 customers found this review helpful]

 
Love it's size...
By 49plus5Verified Purchaser from Indiana on 9/11/2008
Pros:
Adequate Bin Capacity, Easy To Empty, Easy to Use, Great Power, Shreds whole junk mail
Cons:
Bin hard to put in, Not for office use, Somewhat noisy
Best Uses:
Confidential Documents, Great for junk mail, Occasional Shredding
Describe Yourself:
Technically Challenged
Primary use:
Personal
Bottom Line:
Yes, I would recommend this to a friend

I use it mainly for junk mail and personal shredding. Even tho it is small it is capable of shredding 10 folded sheets of paper. I like the fact that it is compact and sits on top of my desk so it is handy.

The drawbacks are, this is the third one that I have had since April. The first one just stopped working, the second one was so noisy I thought it was shredding glass, the third one seems to be working fine so far.

The other problem is at times the bin does not go back into the case easily and if you don't get it lined up just right it will not work

(Discovered that if you tip the bin slightly while sliding it in you can easily by-pass the little slot and it slides in fine.)

But it does shred very well if you get one that works right. I'm hoping that the third time is the charm. Would not use in an office setting, more for home use.

 
Broke after 10 light uses
By shadowbrightVerified Reviewer from Arlington, MA on 9/11/2008
Pros:
Adequate Bin Capacity, Easy To Empty, Easy to Use
Cons:
Messy
Best Uses:
Everyday Shredding, Occasional Shredding
Describe Yourself:
Tech Savvy
Primary use:
Personal
Bottom Line:
No, I would not recommend this to a friend

The product was easy to use, but broke after 10 light usages. Light comes on, but shredder never starts. No jam, no overheat - just stopped.

 
not worth it .......
By BrianVerified Purchaser from MA on 9/10/2008
Cons:
Jams Easily, Lacks Power, Noisy, Overheats Quickly
Best Uses:
Occasional Shredding
Describe Yourself:
Technically Challenged
Primary use:
Business
Bottom Line:
No, I would not recommend this to a friend

not good for long time use ......?

 
Great product
By TedVerified Purchaser from Medway, MA.02053 on 9/10/2008
Pros:
Adequate Bin Capacity, Doesn't Jam, Easy To Empty, Easy to Use, Great Power, Large Sheet Capacity, Shreds Quickly
Best Uses:
Everyday Shredding
Describe Yourself:
Technically Challenged
Primary use:
Personal
Bottom Line:
Yes, I would recommend this to a friend

at home

 
Another one bites the dust!!!
By FreedomFighterVerified Purchaser from Michigan on 9/10/2008
Pros:
Easy to Use
Cons:
Breaks, Noisy, Slow Shred Time, Small Bin Capacity
Best Uses:
Occasional Shredding
Describe Yourself:
Tech Savvy
Primary use:
Business
Bottom Line:
No, I would not recommend this to a friend

I am irritated. I thought that when I was getting this that it would be the last shredder I would ever have to get. I liked the fact you could put it on top of a counter instead of having to bend over to use it (would be easy on my back.) Just another piece of junk!!!

 
Well designed and useful
By Good ole JimVerified Purchaser from Moriches, Long Island, New York on 9/10/2008
Pros:
Adequate Bin Capacity, Doesn't Jam, Easy To Empty, Easy to Use, Great Power, Large Sheet Capacity, Shreds Quickly
Best Uses:
Confidential Documents, Everyday Shredding, High Volume Shredding, Non Paper Items
Describe Yourself:
Technically Challenged
Primary use:
Personal
Bottom Line:
Yes, I would recommend this to a friend

To destroy private information. Protect me from identity theft

 
Love Shreader,fuse blown ,now junk
By GaryVerified Reviewer from Dunnellon, FL on 9/8/2008
Cons:
Fuse not user friendly, Had to push button twice, Noisy, Small Bin Capacity
Best Uses:
Occasional Shredding
Describe Yourself:
Tech Savvy
Primary use:
Personal
Bottom Line:
No, I would not recommend this to a friend

Hardly used the shredder at all. Stopped working.I am really disappointed with Staples. So many people have complained about this shredder. Save yourselves and don't buy this.I got a red flag,when I had to push power button 2-times to start. I think a fuse is blown,I can not change.Fuse should be user friendly.

 
Junk is right
By annoyedVerified Reviewer from Cincinnati on 9/8/2008
Cons:
Messy, Overheats Quickly
Describe Yourself:
Tech Savvy
Primary use:
Personal
Bottom Line:
No, I would not recommend this to a friend

used this for daily junk mail. Was shredding today and after emptying it, it iwll not turn back on. Very frustrating. Paid a lot of money for this and now it has to be trashed.

[1 of 1 customers found this review helpful]

 
Great Deal For College Students
By schoolgurl77Verified Purchaser from Pennslyvania on 9/7/2008
Pros:
Doesn't Jam, Easy To Empty, Easy to Use, Great Power, Shreds Quickly
Best Uses:
Confidential Documents
Describe Yourself:
Tech Savvy
Primary use:
Personal
Bottom Line:
Yes, I would recommend this to a friend

I love this shredder. It is a good size, and is durable and easy to use. I like it mostly because I can take my junk mail and slip it right into the shredder. It doesn't take up much room, and doesn't take up much power, though it is very powerful.

[1 of 1 customers found this review helpful]

 
good when working, use lightly, but die
By StaplesJunkiesVerified Reviewer from Houston on 9/4/2008
Pros:
Adequate Bin Capacity, Easy To Empty, Easy to Use, Great Power, Shreds Quickly
Cons:
Overheats Quickly
Best Uses:
Confidential Documents, Occasional Shredding
Describe Yourself:
Gearhead
Primary use:
Personal
Bottom Line:
No, I would not recommend this to a friend

mostly shredding confindential information from junk mail. Got 2 of this die on me already. We only use it lightly and not even any thickness. the shredder just stops working and would not turn on.

Call the warranty department within the warranty period, you have to pay the shipment to ship to them.

You can buy better shredders at this price.

[1 of 1 customers found this review helpful]

 
Do NOT buy!
By DisappointedVerified Purchaser from Missouri on 9/3/2008
Pros:
Adequate Bin Capacity, Easy to Use, Shreds Quickly
Cons:
Malfunctions, Messy
Best Uses:
Confidential Documents, Everyday Shredding, Occasional Shredding
Describe Yourself:
Tech Savvy
Primary use:
Personal
Bottom Line:
No, I would not recommend this to a friend

We went through 3 of these. I bought the first one it quit working with in a day, returned it for the second it quit with in about 4 hours, and the third I only got 1 sheet down it before it quit. It was not continous use either. Just shredding here and there. The overheated light never came on on any of the 3. I loved the size and function ease of the buttons. But this product has some serious malfunctions.

 
A big help for a small space!
By RonVerified Purchaser from Shillington, PA on 9/3/2008
Pros:
Adequate Bin Capacity, Doesn't Jam, Easy To Empty, Easy to Use, Great Power, Large Sheet Capacity, Shreds Quickly
Cons:
None
Best Uses:
Confidential Documents, Everyday Shredding, High Volume Shredding, Non Paper Items, Occasional Shredding
Describe Yourself:
Technically Challenged
Primary use:
Personal
Bottom Line:
Yes, I would recommend this to a friend

Very useful product. Just what I was looking for.

 
dead after seven months of gentle use
By susan bVerified Reviewer from new york, ny on 8/30/2008
Pros:
Easy To Empty, Easy to Use
Describe Yourself:
Technically Challenged
Primary use:
Personal

I bought it new January 31, 2008. I have gently used this for seven months. It never jammed once. I never overloaded. I kept it cleaned and maintained well. It has died on me just like that. Yes, I checked the switch in back,

 
NOT RELIABLE
By RAIN MANVerified Purchaser from CHARLOTTE, NC on 8/28/2008
Pros:
Shreds Quickly
Cons:
Overheats Quickly
Best Uses:
Everyday Shredding
Describe Yourself:
Technically Challenged
Primary use:
Personal
Bottom Line:
No, I would not recommend this to a friend

NOT RELIABLE. I HAVE REPLACED OTHER SET.

[1 of 1 customers found this review helpful]

 
I would buy this product again.
By BoopVerified Purchaser from Columbia, South Carolina on 8/27/2008
Pros:
Doesn't Jam, Easy To Empty, Easy to Use, Great Power, Shreds Quickly
Cons:
Small Bin Capacity
Best Uses:
Confidential Documents, Everyday Shredding, High Volume Shredding
Describe Yourself:
Technically Challenged
Primary use:
Personal
Bottom Line:
Yes, I would recommend this to a friend

I love that I can shred junk mail without having to open it. Time saver.

 
Breaks too easily
By AmyVerified Purchaser from Westwood, NJ on 8/27/2008
Pros:
Easy To Empty, Easy to Use
Cons:
Broke already
Best Uses:
Confidential Documents, Everyday Shredding
Describe Yourself:
Tech Savvy
Primary use:
Personal
Bottom Line:
No, I would not recommend this to a friend

Unfortunately, this product was broken before 6 months.

 
Pure junk
By DennisVerified Reviewer from Tucson, Az. on 8/25/2008
Pros:
Easy return policy
Cons:
Pure junk
Best Uses:
Paper weight
Describe Yourself:
Tech Savvy
Primary use:
Personal
Bottom Line:
No, I would not recommend this to a friend

[...]all 4 times. I have had this shredder die within 6 sheets of paper. It has been replaced every time without questioning, but I do not think it is very durable.

 
Forget About It
By Risk MgtVerified Reviewer from Chicago, IL on 8/23/2008
Pros:
Easy To Empty, Small size
Cons:
Jams Easily, Lacks Power, Noisy, Small Bin Capacity
Best Uses:
Confidential Documents, Non Paper Items, Occasional Shredding
Describe Yourself:
Tech Savvy
Primary use:
Business
Bottom Line:
No, I would not recommend this to a friend

I purchased this to use in my private office for shredding confidential documents and sensitive junk mail. I wanted something that was fairly small in size and unobtrusive. It sounded like the shredder was fairly powerful, the product info says it will shred 10-folded sheets, CDs, and DVDs. Also stated to have "Ferocious shredding power". Oh yeah.

I've never got this to shred more than 5 or 6 folded sheets without jamming, or on the few occasions when not jamming, overworking with a hard labored noise. It's billed as a junk mail shredder, well forget about shredding unopened junk mails such as credit card solicitations, it won't handle it. CD's and DVD's are also a sure jam that has to be worked out by reversing and refeeding several times. I guess they forgot to include the ferocious shredding power when they made my shredder. I won't buy another one and wouldn't recommend it to others.

 
I wouldn't buy any product from Staples
By Tech_Savvy_123Verified Reviewer from Wichita, KS on 8/22/2008
Pros:
Doesn't Jam
Cons:
Messy, Noisy, Small Bin Capacity
Best Uses:
Occasional Shredding
Describe Yourself:
Tech Savvy
Primary use:
Personal
Bottom Line:
No, I would not recommend this to a friend

It arrived in a good condition, but it died after 4 weeks of use. I emailed staples customer service, and they replied saying that you have to contact Warranty & repair by phone on WEEK DAYS 9am to 5pm ONLY. After I managed to contact them, they gave me a case number and said that somebody would contact me. Even after 3 weeks I didn't receive any response, so I decided to call them again. Finaly, somebody contacted me from repair and asked me to ship this shredder for repair.

Now I have to pay for shipping more than I bought this item for.

Staples sucks on customer service.

Service & Delivery comments:

It arrived in a good condition, but it died after 4 weeks of use. I emailed staples customer service, and they replied saying that you have to contact Warranty & repair by phone on WEEK DAYS 9am to 5pm ONLY. After I managed to contact them, they gave me a case number and said that somebody would contact me. Even after 3 weeks I didn't receive any response, so I decided to call them again. Finaly, somebody contacted me from repair and asked me to ship this shredder for repair.

Now I have to pay for shipping more than I bought this item for.

Staples sucks on customer service.

 
Junk Mail Shredder by Staples
By DawnellaVerified Purchaser from Cocoa, FL on 8/21/2008
Pros:
Doesn't Jam, Easy to Use, Great Power, Large Sheet Capacity, Shreds Quickly
Cons:
Small Bin Capacity
Best Uses:
Confidential Documents, Everyday Shredding, High Volume Shredding, Non Paper Items, Occasional Shredding
Describe Yourself:
Technically Challenged
Primary use:
Personal
Bottom Line:
Yes, I would recommend this to a friend

I like that it can shred credit cards.

 
Great little product
By Todd the CarpenterVerified Purchaser from Cape Cod, MA on 8/21/2008
Pros:
Adequate Bin Capacity, Doesn't Jam, Easy To Empty, Easy to Use, Great Power, Shreds Quickly, Zippy
Best Uses:
Confidential Documents, Everyday Shredding, Non Paper Items
Describe Yourself:
Tech Savvy
Primary use:
Personal
Bottom Line:
Yes, I would recommend this to a friend

This compact little shredder is out of the way, but has a lot of power. It easily handles all our junk mail, which unfortuneately is quick a lot.

 
Sturdy and Compact
By ElizabethVerified Purchaser from Ann Arbor, MI on 8/20/2008
Pros:
Adequate Bin Capacity, Easy To Empty, Easy to Store, Easy to Use, Good size
Cons:
Noisy
Best Uses:
Everyday Shredding
Describe Yourself:
Tech Savvy
Primary use:
Personal
Bottom Line:
Yes, I would recommend this to a friend

Compact shredder fits just about anywhere. Efficient for standard mail stuff. Bin holds more than expected. Very pleased, definitely worth the price.

 
Very convenient
By CharlynVerified Purchaser from Lexington, KY on 8/20/2008
Pros:
Adequate Bin Capacity, Doesn't Jam, Easy To Empty, Easy to Use, Great Power, Large Sheet Capacity, Shreds Quickly
Best Uses:
Confidential Documents, Everyday Shredding, High Volume Shredding, Non Paper Items
Describe Yourself:
Tech Savvy
Primary use:
Personal
Bottom Line:
Yes, I would recommend this to a friend

The size and bin make it very convenient to use.

 
Love this!
By DianeVerified Purchaser from Greenwich, CT on 8/20/2008
Pros:
Adequate Bin Capacity, Doesn't Jam, Easy To Empty, Easy to Use, Great Power, Shreds Quickly
Best Uses:
Everyday Shredding
Describe Yourself:
Tech Savvy
Primary use:
Personal
Bottom Line:
Yes, I would recommend this to a friend

I use it to shred junk mail. It has eliminated a pile up.

 
Would buy product again
By N/AVerified Purchaser from Big Spring, TX on 8/20/2008
Pros:
Easy to Use, Great Power, Shreds Quickly
Best Uses:
Confidential Documents, Everyday Shredding
Describe Yourself:
Technically Challenged
Primary use:
Personal
Bottom Line:
Yes, I would recommend this to a friend

It's easy to use for everyday usage.

 
DIED!!!! [...]
By Bumed from Ocala, FL. on 8/19/2008
Cons:
Noisy, Overheats Quickly, Small Bin Capacity
Best Uses:
Occasional Shredding
Describe Yourself:
Tech Savvy
Primary use:
Personal
Bottom Line:
No, I would not recommend this to a friend

Died (could not get it to turn on) one year 3 days after I bought it for no reason, only used product for personal use so it wasn't overworked at all!!! [...]

 
great
By whatVerified Purchaser from nj on 8/18/2008
Pros:
Adequate Bin Capacity, Doesn't Jam, Easy To Empty, Easy to Use, Shreds Quickly
Best Uses:
Confidential Documents, Everyday Shredding, Occasional Shredding
Describe Yourself:
Tech Savvy
Primary use:
Personal
Bottom Line:
Yes, I would recommend this to a friend

it does the job i bought it for.

 
Poor quality like everything from Staple
By BobVerified Reviewer from North Carolina on 8/18/2008
Pros:
Adequate Bin Capacity, Easy To Empty, Large Sheet Capacity, Shreds Quickly
Cons:
Jams Easily
Describe Yourself:
Tech Savvy
Primary use:
Personal
Bottom Line:
No, I would not recommend this to a friend

Like everything I've bought from Staples this broke down within a couple of months. It was used very little, just for the home but stopped working after 3 months. This was the second shredder that quit after a short period and the last purchase I'll be making at Staples.

 
Disappointed with product
By KatieVerified Reviewer from South NJ on 8/17/2008
Pros:
Easy To Empty
Cons:
Jams Easily, Lacks Power, Overheats Quickly, Small Bin Capacity
Describe Yourself:
Tech Savvy
Primary use:
Personal
Bottom Line:
No, I would not recommend this to a friend

I read most of the reviews on Staples website so was eager to puchase this product to get rid of the piles of junk mail and confidential papers that have been piling up in my house.
So after purchasing this item and getting it home, I opened the box, plugged the machine in, and shreaded 4 single papers and then tried a junk mail envelope before the machine broke. I tried to shread a junk mail envelope which had 3 papers folded up inside. (Which according to the product specifications this product should be powerful enough to do so.) Needless to say the machine jamed and could not perform this task. I had to hit the reverse button and still yank on the paper to get it out of the machine. (The reverse mechinism that the machine has built in didn't do the job of freeing the envelope and spitting it back out.) Then it no longer would let me feed any papers into it at all. I read the instructions to make sure that any bits of paper were clear from it and also let it stand for 2 hours. (The instructions says if this problem occures after a jam to let it wait 1/2 an hour and try again.) The machine never bounced back from this jam and I was forced to take it back to Staples. I'm going to try another brand shreader this time because I am no longer confident that this machine performs up to its expectations.

 
inexpemsive good shredder
By dwcnalVerified Purchaser from Helena, Al on 8/15/2008
Pros:
Adequate Bin Capacity, Easy To Empty, Easy to Use, Great Power, Shreds Quickly
Cons:
Overheats Quickly
Describe Yourself:
Tech Savvy
Primary use:
Personal
Bottom Line:
Yes, I would recommend this to a friend

to shred mail with name address and bills paid via computer

 
I have bought four of these !!
By MOVerified Purchaser from Newtown, PA on 8/15/2008
Pros:
Adequate Bin Capacity, Doesn't Jam, Easy To Empty, Easy to Use, Great Power, Great small size, Shreds Quickly
Best Uses:
Confidential Documents, Occasional Shredding
Describe Yourself:
Technically Challenged
Primary use:
Personal
Bottom Line:
Yes, I would recommend this to a friend

I have two at home and two at work and love the desk top size.

 
GREAT PRODUCT
By KELLYVerified Purchaser from ERIE PA on 8/14/2008
Pros:
Adequate Bin Capacity, Doesn't Jam, Easy To Empty, Easy to Use, Great Power, Large Sheet Capacity, Shreds Quickly
Best Uses:
Confidential Documents, Everyday Shredding
Bottom Line:
Yes, I would recommend this to a friend

GREAT FOR THE PRICE

 
good little shredder
By Disabled VetVerified Purchaser from Albany Oregon on 8/14/2008
Pros:
Easy To Empty, Shreds Quickly
Cons:
Messy, Small Bin Capacity
Best Uses:
Confidential Documents, Everyday Shredding
Describe Yourself:
Tech Savvy
Primary use:
Personal
Bottom Line:
Yes, I would recommend this to a friend

Great little shredder works well

 
PROBLEM OF OVERHEAT
By RAIN MANVerified Purchaser from CHARLOTTE, NC on 8/13/2008
Pros:
Easy to Use
Cons:
Overheats Quickly
Best Uses:
Confidential Documents
Primary use:
Personal
Bottom Line:
No, I would not recommend this to a friend

NOT RELIABLE!

 
staples mail mate shredder
By kabayashiVerified Purchaser from columbia, sc on 8/13/2008
Pros:
Adequate Bin Capacity, Compact strong, Doesn't Jam, Easy To Empty, Easy to Use, Great Power, Large Sheet Capacity, Shreds Quickly
Best Uses:
Confidential Documents, Everyday Shredding
Describe Yourself:
Tech Savvy
Primary use:
Personal
Bottom Line:
Yes, I would recommend this to a friend

compact & strong for most shredding jobs, Easy to find a corner for it dtsnding !

 
Staples shredder....
By KristiVerified Purchaser from Mesa, AZ on 8/13/2008
Pros:
Compact, Easy to Use, Great Power, Shreds Quickly
Cons:
Jams Easily, Messy, Noisy, Overheats Quickly, Small Bin Capacity
Best Uses:
Confidential Documents, Everyday Shredding, High Volume Shredding, Occasional Shredding
Describe Yourself:
Tech Savvy
Primary use:
Personal
Bottom Line:
No, I would not recommend this to a friend

Shred personal papers.

 
Small and powerful, just right!
By Super DadVerified Purchaser from Western Ct on 8/13/2008
Pros:
Adequate Bin Capacity, Easy To Empty, Easy to Use, Great Power
Cons:
Kids will want to use it
Best Uses:
Confidential Documents, Occasional Shredding
Describe Yourself:
Gearhead
Primary use:
Personal
Bottom Line:
Yes, I would recommend this to a friend

We needed a small shredder for personal documents to prevent identity theft.

 
Great value for money[...]
By Man United FanVerified Purchaser from Beckley, WV on 8/13/2008
Pros:
Adequate Bin Capacity, Doesn't Jam, Easy To Empty, Easy to Use, Shreds Quickly
Cons:
Noisy
Best Uses:
Confidential Documents, Everyday Shredding, Occasional Shredding
Describe Yourself:
Tech Savvy
Primary use:
Personal
Bottom Line:
Yes, I would recommend this to a friend

This is good for low volume work. Not sure how it will stand the test of time. For my purposes it is just fine and was good value for the buck[$]

 
Staples MAILMATE
By TeacherVerified Purchaser from Mt.Vernon, OH on 8/13/2008
Pros:
Adequate Bin Capacity, Easy To Empty, Easy to Use, Great Power, Shreds Quickly
Best Uses:
Confidential Documents, Occasional Shredding
Describe Yourself:
Technically Challenged
Primary use:
Personal
Bottom Line:
Yes, I would recommend this to a friend

This product has worked well each time I have used it. I like how easy it is to empty.

 
Efficient Service in a Small Package
By Roscoe the ShredderVerified Purchaser from Washington, DC on 8/13/2008
Pros:
Adequate Bin Capacity, Doesn't Jam, Easy To Empty, Easy to Use, Great Power, Large Sheet Capacity, Shreds Quickly
Best Uses:
Confidential Documents, Everyday Shredding
Describe Yourself:
Tech Savvy
Primary use:
Personal
Bottom Line:
Yes, I would recommend this to a friend

The cube shape is a plus because it prevents the unit from accidently being tipped over if it's not on shelf. The curved paper slot allows for papers to be inserted for shredding so the unit can be placed on shelf with limited head room.

 
Good while it's still running
By The piano ladyVerified Purchaser from Ohio on 8/13/2008
Pros:
Adequate Bin Capacity, Easy To Empty, Shreds Quickly
Cons:
Quit working
Best Uses:
Everyday Shredding
Describe Yourself:
Tech Savvy
Primary use:
Personal
Bottom Line:
No, I would not recommend this to a friend

We are on our second shredder - thankfully we bought the service plan! We are already having problems with this replacement shredder not working consistently. Our best investment was the extended service plan.

 
The best shredder ever!
By redhatladyVerified Purchaser from Syracuse, NY on 8/13/2008
Pros:
Adequate Bin Capacity, Doesn't Jam, Easy To Empty, Easy to Use, Great Power, Large Sheet Capacity, Shreds Quickly
Best Uses:
Confidential Documents, Everyday Shredding, Non Paper Items
Describe Yourself:
Gearhead
Primary use:
Personal
Bottom Line:
Yes, I would recommend this to a friend

Use it daily for junk and confidential mail..... keep it right by my easy chair...

[2 of 2 customers found this review helpful]

 
Good product!
By Ahoy hoy!Verified Purchaser from Michigan on 8/13/2008
Pros:
Adequate Bin Capacity, Doesn't Jam, Easy To Empty, Easy to Use, Great Power, Large Sheet Capacity, Shreds Quickly
Best Uses:
Confidential Documents, Non Paper Items, Occasional Shredding
Describe Yourself:
Tech Savvy
Primary use:
Personal
Bottom Line:
Yes, I would recommend this to a friend

I had read some comments regarding various cons about this product, so I was a little apprehensive to purchase it, but I would have to say that I am satisified with the purchase.

It does exactly what I bought it for, shredding mail. Now, maybe I don't get as much mail as others because I have requested not to have unsolicted credit offers sent to me, but I do still get a fair amount. This product has NO PROBLEMS with my everyday mail, and I would suspect none with the average HOME user.

Also, I bought it specifically because if it's ability to shred CDs and credit cards. It has no problem tearing through those.

As for the small bin size, that's what you get with a compact shredder. You have to make a decision, do you want a big and bulky unit, or a small unit? Of course, when you make the decision to a compact unit, the thing you sacrifice is bin size. So, I say it is an adequate bin size (for the model). And as a bonus, it fits right in the spot I had picked out for it.

Is it the quietest? Of course not. But, I got what I paid for, and I am very happy with it.

Is it a little messy when you empty it? Sure it is! Find me a compact bagless shredder that isn't?

 
This is junk alright
By GearheadVerified Reviewer from Bellevue, WA on 8/12/2008
Pros:
None
Cons:
Jams Easily, Lacks Power, Messy, Noisy, Slow Shred Time, Small Bin Capacity
Best Uses:
Door Stop
Describe Yourself:
Tech Savvy
Primary use:
Personal
Bottom Line:
No, I would not recommend this to a friend

Lasted about 10 sheets of paper before is malfunctioned. In this case I actually got much less than I paid for.

 
my two cents
By stupid buyer of this machine from Culver City on 8/9/2008
Pros:
Small size
Describe Yourself:
Tech Savvy
Primary use:
Personal
Bottom Line:
No, I would not recommend this to a friend

I should of heeded the warning of the 10% that doesn't like the machine, but I thought how could I go wrong with 90% satisfactory? Well mine died and I hope I can return it after about 60 days.

 
EATS THE WHOLE MAGILLA!
By FaireMaidenVerified Reviewer from Arizona on 8/4/2008
Pros:
Adequate Bin Capacity, Doesn't Jam, Easy To Empty, Easy to Use, Great Power, Great value and quality, Large Sheet Capacity, Perfect Size, Quiet Operation, Shreds credit cards, Shreds Quickly, Shreds small paper clips, Shreds staples, Shreds to tiny pieces, Small Footprint
Cons:
None
Best Uses:
CDs, Confidential Documents, DVDs, Everyday Shredding, Non Paper Items
Describe Yourself:
Technically Challenged
Primary use:
Personal
Bottom Line:
Yes, I would recommend this to a friend

WOW! is all I can about this shredder.

The shredder I had from the Year-One finally gave out, so I set out to shop for a new one.

I'm so glad I found this 'MailMate' shredder. And am so grateful for all the reviews about it here at Staples. They really did help me make my decision. Thanks peeps!

This wee shredder is very GOOD-LOOKING. Its small footprint fits so nicely on my desk side-table. To me, it's about equivalent to a toaster-oven standing on-end.

(There is a larger model, tho, if you want a bit of a larger basket, called the MailMate M3)


It EATS EVERYTHING. It's the JUNKMAIL KING! It eats the envelope. The contents of the envelope. The WHOLE MAGILLA! So very handy for all those horrid Credit Card and Magazine offers. And, it eats Credit Cards, CD's, DVD's, staples, and small paperclips!

(Paper, envelopes, junkmail, etc have to go in vertically tho, not horizontally)


And, boy, is it QUIET while doing so! At least, it's a heckuva lot quieter than my old shredder (which sounded like a lawn-mower, I kid you not). I hated feeding that thing. The 'MailMate' is whisper-quiet compared to it.

The BASKET is fabulous! I had to take the whole top off my old shredder to empty it. Not the 'MailMate' tho. Just slide the basket out, empty it, and slide it back in. Voila! What ease.

(Empty it often; you really don't want it stuffed to the gills, as that WILL cause jams)


Did I mention the PRICE? I don't know how Staples did it, but they did! Kudos to them for creating a MONSTER shredder at a VERY AFFORDABLE price.

I don't know what I like best about this shredder because I LOVE absolutely every feature it has! It's the closest thing to 'perfect' that I've ever been able to say about an electronic product.

P.S. Please be sure to get the Staples Shredder Oil (#602399) or Lubricating Sheets (#602400), (as recommended in the Operating Pamphlet), when you purchase this shredder; it really WILL keep it in top-notch condition.

 
does a good job
By DonVerified Purchaser from troy. Me on 7/9/2008
Pros:
Adequate Bin Capacity, Easy To Empty, Easy to Use, Great Power, Large Sheet Capacity, Shreds Quickly
Cons:
Jams Easily
Best Uses:
Confidential Documents, Everyday Shredding
Describe Yourself:
Tech Savvy
Primary use:
Personal
Bottom Line:
Yes, I would recommend this to a friend

use it everyday. cards will jam at times but overall it is great. Best one I have ever had

 
Nice Machine
By wineguy4Verified Purchaser from bay city mi on 7/2/2008
Pros:
Adequate Bin Capacity, Doesn't Jam, Easy To Empty, Easy to Use, Great Power, Large Sheet Capacity, Shreds Quickly
Best Uses:
Confidential Documents, Everyday Shredding, High Volume Shredding, Non Paper Items
Describe Yourself:
Tech Savvy
Primary use:
Personal
Bottom Line:
Yes, I would recommend this to a friend

Works pretty darn good.

 
Get's the job done
By pmpope68Verified Purchaser from Cleveland, Ohio on 7/2/2008
Pros:
Adequate Bin Capacity
Best Uses:
Confidential Documents, Everyday Shredding, Occasional Shredding
Describe Yourself:
Tech Savvy
Primary use:
Personal
Bottom Line:
Yes, I would recommend this to a friend

This is a decent shredder for t