Item #: 1154166 | Model #: 9780470444580
Business Process Mapping: Improving Customer Satisfaction
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Business Process Mapping: Improving Customer Satisfaction

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Product Details
  • Author Name: J. Mike Jacka, Paulette J. Keller
  • No of Pages: 336 Pages
  • Publisher: Wiley
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53.19
53.19
https://www.staples-3p.com/s7/is/image/Staples/m001219603
09780470444580
John Wiley & Sons
Business Process Mapping: Improving Customer Satisfaction
Product Description
Business Process Mapping by Mike Jacka and Paulette Keller - Learn how you can manage and improve customer satisfaction

Business Process Mapping by Mike Jacka and Paulette Keller is an engaging and insightful manual that helps you work with business process mapping, its significance for business growth, client servicing and expansion.

  • Author Name: J. Mike Jacka, Paulette J. Keller
  • No of Pages: 336 Pages
  • Publisher: Wiley
  • Publishing Date: July 07, 2009
  • Language: English
  • ISBN -10: 0470444584
  • ISBN -13: 978-0470444580
  • Edition: 2
Specifications
Author Name J. Mike Jacka, Paulette J. Keller
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