Item #: 1158068 | Model #: 9780470677438
Call Centers For Dummies
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Call Centers For Dummies

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Product Details
  • Author Name: Real Bergevin, Afshan Kinder, Winston Siegel, Bruce Simpson
  • No of Pages: 384 Pages
  • Publisher: For Dummies
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19.39
19.39
https://www.staples-3p.com/s7/is/image/Staples/m001222423
09780470677438
John Wiley & Sons
Call Centers For Dummies
Product Description
Call Centers For Dummies by Real Bergevin et al. - Learn how to run a call center

Call Centers For Dummies by Real Bergevin et al. help readers learn how to improve the efficiency of their call center. It includes principles of revenue generation and customer satisfaction that helps them understand how to run a call center.

  • Author Name: Real Bergevin, Afshan Kinder, Winston Siegel, Bruce Simpson
  • No of Pages: 384 Pages
  • Publisher: For Dummies
  • Publishing Date: April 16, 2010
  • Language: English
  • ISBN -10: 0470677430
  • ISBN -13: 978-0470677438
  • Edition: 2
Specifications
Author Name Real Bergevin, Afshan Kinder, Winston Siegel, Bruce Simpson
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