Item #: 1158146 | Model #: 9780749457051
Customer Care Excellence
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Customer Care Excellence

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Product Details
  • Author Name: Sarah Cook
  • No of Pages: 288 Pages
  • Publisher: Kogan Page
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28.19
28.19
https://www.staples-3p.com/s7/is/image/Staples/m001222906
09780749457051
KOGAN PAGE LTD
Customer Care Excellence
Product Description
Customer Care Excellence by Sarah Cook - How gaining customer commitment and motivating employees help in achieving satisfied customers

Customer Care Excellence by Cook features practical tools, techniques and strategic and practical aspects of customer service that explain how to develop and sustain a customer-service focus in organizations.

  • Author Name: Sarah Cook
  • No of Pages: 288 Pages
  • Publisher: Kogan Page
  • Publishing Date: January 15, 2011
  • Language: English
  • ISBN -10: 0749457058
  • ISBN -13: 978-0749457051
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