Item #: 1159094 | Model #: 9780789747099
Customer Service: New Rules for a Social Media World
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Customer Service: New Rules for a Social Media World

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Product Details
  • Author Name: Peter Shankman
  • No of Pages: 208 Pages
  • Publisher: Que Publishing
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19.99
19.99
https://www.staples-3p.com/s7/is/image/Staples/m001223685
09780789747099
Pearson
Customer Service: New Rules for a Social Media World
Product Description
Customer Service by Peter Shankman - Explains the low-cost process of online customer service for building customer loyalty

Customer Service by Peter Shankman explains the low-cost process of online customer service with the techniques necessary for understanding consumers, choosing media, and protecting and recovering from viral disasters.

  • Author Name: Peter Shankman
  • No of Pages: 208 Pages
  • Publisher: Que Publishing
  • Publishing Date: December 26, 2010
  • Language: English
  • ISBN -10: 078974709X
  • ISBN -13: 978-0789747099
  • Edition: 1
Specifications
Author Name Peter Shankman
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