Item #: 1156619 | Model #: 9781118662670
Delivering Effective Social Customer Service
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Delivering Effective Social Customer Service

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Product Details
  • Author Name: Martin Hill-Wilson, Carolyn Blunt
  • No of Pages: 250 Pages
  • Publisher: Wiley
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27.49
27.49
https://www.staples-3p.com/s7/is/image/Staples/m001221618
09781118662670
John Wiley & Sons
Delivering Effective Social Customer Service
Product Description
Delivering Effective Social Customer Service by M.H.Wilson and C.Blunt - Explains resources that are required to build a solid strategy and roadmap for providing effective social customer service

Delivering Effective Social Customer Service by Wilson and Blunt is an insightful guide on managing customer experience and corporate reputation. It further discusses resources that are required to build a solid strategy for social customer service.

  • Author Name: Martin Hill-Wilson, Carolyn Blunt
  • No of Pages: 250 Pages
  • Publisher: Wiley
  • Publishing Date: November 25, 2013
  • Language: English
  • ISBN -10: 1118662679
  • ISBN -13: 978-1118662670
  • Edition: 1
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