The MakerBot MakerCare Protection Plan provides you with MakerBot’s highest quality service and support from the people who know your MakerBot product best.
Get support the way you want it: reach a support specialist by email, live chat, or phone, or access our easy-to-use online resources. Extended support hours are available only to MakerBot MakerCare customers: Monday to Friday: 9 AM – 9 PM ET. Saturday and Sunday: 9 AM – 6 PM ET.
For the duration of your plan, MakerBot will replace defective parts or arrange for you to ship your MakerBot product back to the factory for repair
Receive fast, friendly, personal phone support when you need it
For quick answers to simple questions, chat with our experts online
Contact MakerBot Support and we'll respond within two business days
Watch how-to instructional and troubleshooting videos
Tap into the ever-growing MakerBot Support Knowledge Base
Would you like to give
on product content, images, or tell us about a lower price?