Item #: 616534 | Model #: 9780547913988
Outside In Harley Manning, Kerry Bodine Hardcover
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Outside In Harley Manning, Kerry Bodine Hardcover

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Product Details
  • ISBN -13: 978-0547913988
  • Language: English
  • ISBN -10: 0547913982
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18.99
18.99
https://www.staples-3p.com/s7/is/image/Staples/m000469105
09780547913988
HOUGHTON MIFFLIN HARCOURT (T)
Outside In Harley Manning, Kerry Bodine Hardcover
Product Description
Outside In - Understanding the fundamentals of customer satisfaction

Outside In by Harley Manning et al. presents customer experiences from Forrester Research. The book explains the fundamentals of customer satisfaction which is regarded as the most important facet of the corporate strategy.

  • ISBN -13: 978-0547913988
  • Language: English
  • ISBN -10: 0547913982
  • No. Of Pages: 272 Pages
  • Publishing Date: August 28, 2012
  • Author: Harley Manning, Kerry Bodine
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